GE EDW4000 Series, Owner'S Manual, Page: 12 / 31

Operating Instructions
Safety Instructions
Consumer Support
Tr
oubleshooting T
ips
Problem Possible Causes What To Do
Spots and filming • Use Jet-Dry
®
and Cascade Rinse Aid ® rinse agents to remove spots and
on glasses and
prevent new film buildup.
flatware
• To remove stubborn spots and pre-existing film from glassware:
1
Remove all metal utensils from the dishwasher.
2
Do not add detergent.
3 Select the POTS & PANS cycle.
4
Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5
Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6
Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
Cloudiness on
Combination of soft water and
•
This is called
etching
and is permanent. To prevent this from happening,
glassware
too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering
• Lower the water heater temperature.
the dishwasher exceeds 150°F
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and
on inside surfaces
3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
An overall yellow or brown film can
• A special filter in the water supply line is the only way to correct
be caused by iron deposits in water this problem. Contact a water softener company.
White film on inside Hard water minerals • GE recommends Jet-Dry ® or Cascade Rinse Aid ® to help remove some
surfaces
hard water mineral stains.
• For extreme staining, clean the interior by applying dishwasher
detergent to a damp sponge. Wear rubber gloves.
Do not
use any type
of cleaner other than those recommended or hand dishwashing
detergent because it may cause foaming or sudsing.
Cascade ® , Cascade ®
Complete
and
Electrasol
® Dishwashing Detergents have been approved
for use in all GE dishwashers.
Dishes don’t dry
Low inlet water temperature
•
Make sure inlet water temperature is correct (see page 6).
• Select HEATED DRY.
Rinse agent dispenser is empty
•
Check the rinse agent dispenser.
Control panel responded Door latch may not be properly • Call for service.
to inputs but dishwasher
seated
never filled with water
Dishwasher won’t run
Fuse is blown, or the
•
Replace fuse or reset circuit breaker. Remove any other appliances from
circuit breaker tripped the circuit.
•
Try resetting the
START/RESET
pad.
Steam
This is normal
•
Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Sanitized light does
The door was opened and the
•
Do not interrupt the cycle anytime during or after main wash.
not illuminate at the cycle was interrupted during
end of the cycle
or after the main wash portion
(Anti-Bacteria
The incoming water • Raise the water heater temperature to 120°F.
cycle only)
temperature was too low
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Before you call for service…
12