User Manual
Druck DPI620 Genii
Failed to find Device
6.14
Fault Possible
Cause
Action
Failed
to find
device
Power
Supply
Check device is turned on.
Check applicable fuses.
Check the supply voltage is within limits.
Device under
test
Check device is HART® compatible.
Connect multiple devices one at a time.
Circuit
Check circuit connections.
Check circuit Continuity.
Check correct polarity of supply to the
transmitter.
Check the HART® resistor is in the correct
place in the loop.
Check the HART® resistor has the correct
value.
Check the loop current is in the range
3.5mA to 24mA.
Druck DPI 620
Genii
Check the Druck DPI 620 Genii is
connected to the correct points in the
loop.
No external HART® resistor present, check
the internal resistor setting.
External HART® resistor present, check the
DPI 620 resistor setting is OFF.
Check that the CH 2 function is set to
‘NONE’ if the Druck DPI 620 Genii is
used as a secondary master (in parallel
with an external supply.
Preferences
Select the ‘search 0-63’ option to scan all
possible Poll Addresses to get the Poll
Address and Tag details of the
connected device.
06 June 2013
K0541 issue 1
Page 108 of 175