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Consumer Services

With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!

GE Answer
Center®

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open 
24 hours a day, 7 days a week.

In-Home Repair
Service

800-444-1845

A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.

Service Contracts

800- 626-2224

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future 
service at today’s prices.

Parts and
Accessories

800- 626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards  are accepted.

User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

For Customers
With Special
Needs…

800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800-TDD-GEAC 
(800-833-4322) to request information or service.

SINGLE CONTROL
FAUCET

TBXTOLITE
ON WALL

6’  10"

5"

8"

6"

5"

7"

1’ 0"

R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.
    SINK SHOULD ALSO BE UNDERCOATED

2’  10"

3’  

1/8

"

SCALE 1’

=

1"

SECTION A-A

FLUORESCENT
FIXTURE
THIS LIGHT CAN
BE INSTALLED
IN BOTTOM OF
WALL CABINETS

2’  6"

Summary of Contents for Downdraft Gas Cooktop

Page 1: ...GEMonogram UseandCareGuide Downdraft 36 GasCooktop ...

Page 2: ...nobs 10 Glass Cooktop 10 Grease Filters 10 Consumer Services Important Phone Numbers 13 Model and Serial Number 3 16 Before You Call for Service 12 Product Registration 3 15 16 Safety Instructions 2 4 5 Warranty 14 Using Your Cooktop Controls 7 Cooktop Vent System 9 Cookware 7 8 Features 6 Flame Size 7 CANADIAN GAS ASSOCIATION R APPROVED Do not store or use gasoline or other flammable vapors and l...

Page 3: ... dealer or builder that sold you the cooktop Save time money Before you request service check the Before you call for service section in the back of this guide It lists causes of minor operating problems that you can correct yourself If you need service To obtain service see the Consumer Services page in the back of this guide We re proud of our service and want you to be pleased If for some reaso...

Page 4: ...ifically recommended in this guide All other servicing should be referred to a qualified technician WARNING TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK OR INJURY TO PERSONS OBSERVE THE FOLLOWING A Use this unit only in the manner intended by the manufacturer If you have questions contact the manufacturer B Before servicing or cleaning the unit switch power off at service panel C When cutting or dril...

Page 5: ...e amount of fat for effective shallow or deep fat frying Filling the pan too full of fat can cause spillovers when food is added Carefully watch foods being fried at high flame setting If a combination of oils or fats will be used in frying stir together before heating or as fats melt slowly Always heat fat slowly and watch as it heats Use a deep fat thermometer whenever possible to prevent overhe...

Page 6: ...e on all models Appearance may vary Feature Index Page 1 Vent 9 10 2 Vent Filters 10 3 Spillproof Burners 11 4 Cast Iron Burner Grates 11 5 High Power Spillproof Burners 7 6 Fan Speed Control 9 7 Vent Control 9 8 Surface Unit Controls 7 9 Glass Cooktop Surface 10 1 2 3 4 5 5 8 6 7 9 8 8 3 ...

Page 7: ...ob in and turn it counterclockwise to desired position from HIGH to LO After the burner ignites turn the knob in either direction to adjust the flame size To turn a burner off turn the knob clockwise as far as it will go to the OFF position The center and two rear burners are best for smaller pans and cooking operations requiring carefully controlled simmering conditions The two front burners are ...

Page 8: ... has poor heating properties and is usually combined with copper aluminum or other metals for improved heat distribution Combination metal skillets generally work satisfactorily if they are used at medium heat as the manufacturer recommends Wok cooking We recommend that you use only a flat bottomed wok They are available at your local retail store Do not use woks that have support rings Use of the...

Page 9: ...id reducing cooking odors and soiling moisture that normally creates a frequent need for cleaning How to operate the vent system Turn the FAN knob to HIGH position to turn it on If you continue turning the FAN knob you can select a fan speed between HIGH and LO The FAN knob does not have to be turned to OFF before the vent is lowered The fan will automatically turn off when the VENT LOWER position...

Page 10: ...cal oven cleaners CAUTION DO NOT COOK ON OR CLEAN A BROKEN OR CRACKED COOKTOP Cleaning solutions and spillovers penetrating the cooktop can create a risk of electric shock Call for a service technician immediately Grease filters The efficiency of your downdraft depends on a clean filter Frequency of cleaning depends on the type of cooking you do Grease filters should be cleaned at least once a mon...

Page 11: ... into position over the burners Burner grate Burner cap Burner bowl Slot Burner base Burner grates Cast iron burner grates should be washed regularly and of course after spillovers Wash them in hot soapy water and rinse with clean water Dry the grates with a cloth don t put them back on the cooktop wet When replacing the grates be sure they re positioned securely over the burners To get rid of bur...

Page 12: ...op is connected to LP gas check all steps in the VERY LARGE installation instructions OR YELLOW BURNER CONTROL When the knob is at the OFF position it must be pushed in before it KNOB WILL NOT can be turned and it can only be turned in a counterclockwise TURN direction When the knob is at any other position it can be turned in either direction without being pushed in FAN DOES The vent must be full...

Page 13: ...t while your warranty is still in effect and you ll receive a substantial discount With a multiple year contract you re assured of future service at today s prices Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their home The GE parts system provides access to over 47 000 parts and all GE Genuine Renewal Parts...

Page 14: ...on or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company If further help is needed concerning this warranty write Manager Consumer Affairs ...

Page 15: ...General Electric Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4070 Place 1st Class Letter Stamp Here GE Appliances Consumer Product Ownership Registration Important Mail Today ...

Page 16: ...uire service Our service number is 800 444 1845 3 Read your Use and Care Guide carefully It will help you operate your new appliance properly If you have questions or need more information call the GE Answer Center 800 626 2000 Important To ensure that your product is registered fold and mail this form No envelope is needed ConsumerProductOwnershipRegistration Product Model Serial Downdraft Gas Co...

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