15
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Problem
Possible Causes
What To Do
Refrigerator does not
Refrigerator in defrost cycle.
•
Wait about 30 minutes for defrost cycle to end.
operate
Control in
OFF
position.
•
Move the control to a temperature setting.
Refrigerator is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Front leveling legs need
•
See
Leveling Legs.
(slight vibration
adjusting.
is normal)
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
is first plugged in.
cool down.
Often occurs when large
•
This is normal.
amounts of food are
placed in refrigerator.
Door left open.
•
Check to see if package is holding door open.
Hot weather or frequent
•
This is normal.
door openings.
Temperature control
•
See
About the control.
set at the coldest setting.
Fresh food or freezer
Temperature control not
•
See
About the control.
compartment too warm
set cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See
About the control.
Door left open.
•
Check to see if package is holding door open.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Ice cubes have
Food transmitting odor/taste
•
Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control not
•
See
About the control.
set cold enough.
Before you call for service…
ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
