5-30
Dash 3000/4000 Patient Monitor
Revision A
2000966-339
Troubleshooting:
Error Messages
Error Messages
The following table describes error messages that may appear on the
display and how to resolve the problem.
NOTE
Refer to the “Dash 3000/4000 Patient Monitor Operator’s Manual”
for parameter-specific messages. Parameter messages are identified
in the troubleshooting section of each parameter chapter.
Message
Possible Reason/Solution
“WARNING: The EEPROM data was found to be either INVALID or
uninitialized. GE factory defaults will be stored in both the EEPROM
and the monitor’s configuration memory. You will be required to re-
enter the network configuration, re-enable any password protected
features and restore all monitor settings and site-specific defaults.”
Following the EEPROM dump, restore data:
1. Restore Ethernet address and IP address as requested by
the Boot Code.
2. Power cycle.
3. If error message persists, replace processor pcb. If error
message no longer occurs, re-enable any password
protected features and restore all monitor settings and
site-specific defaults via
SERVICE MENU > Set
Configuration
, and
Options Menu
.
“WARNING: THIS VERSION OF BOOT CODE IS NOT
COMPATIBLE WITH THE VERSION OF MAIN CODE CURRENTLY
STORED IN FLASH. PLEASE UPDATE THE BOOT CODE.”
1. Power cycle.
2. Reload Boot Code.
3. If problems persists, replace processor pcb.
“Boot Flash test FAILED.”
“ERROR: The Boot Code stored in Flash is not valid. Main Code
cannot be loaded until valid Boot Code exists.”
1. Power cycle.
2. Reload Boot Code.
3. If problems persists, replace processor pcb.
“Main Flash test FAILED.”
“ERROR: The Main Code stored in flash is not valid.”
1. Power cycle.
2. Reload Boot Code.
3. If problems persists, replace processor pcb.
“Static RAM test FAILED.”
“ERROR: The SRAM memory test failed. Main Code will not be
loaded unless this test passes. Reboot the monitor to repeat testing.”
Replace processor pcb.
“Real Time Clock FAILED - will not start.”
“WARNING: The real time clock chip is not running. Main Code
cannot be loaded until this chip is started. Attempting to start real time
clock...”
Followed by either:
“The real time clock was started. Select Start Patient Monitoring to
load and execute Main Code.”
Or
“ERROR: Unable to start the real time clock.”
If problem persists and error message displays, replace
processor pcb.
PREVENTIVE MAINTENANCE REQUIRED
Perform all of the maintenance procedures listed under,
Summary of Contents for Dash 3000
Page 1: ...Dash 3000 4000 Patient Monitor Service Manual 2023896 023 Revision A ...
Page 11: ...Revision A Dash 3000 4000 Patient Monitor 1 1 2000966 339 1 Introduction ...
Page 12: ...1 2 Dash 3000 4000 Patient Monitor Revision A 2000966 339 For your notes ...
Page 19: ...Revision A Dash 3000 4000 Patient Monitor 2 1 2000966 339 2 Equipment Overview ...
Page 20: ...2 2 Dash 3000 4000 Patient Monitor Revision A 2000966 339 For your notes ...
Page 45: ...Revision A Dash 3000 4000 Patient Monitor 3 1 2000966 339 3 Installation ...
Page 46: ...3 2 Dash 3000 4000 Patient Monitor Revision A 2000966 339 For your notes ...
Page 55: ...Revision A Dash 3000 4000 Patient Monitor 4 1 2000966 339 4 Maintenance ...
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Page 117: ...Revision A Dash 3000 4000 Patient Monitor 5 1 2000966 339 5 Troubleshooting ...
Page 118: ...5 2 Dash 3000 4000 Patient Monitor Revision A 2000966 339 For your notes ...
Page 149: ...Revision A Dash 3000 4000 Patient Monitor 6 1 2000966 339 6 Configuration ...
Page 150: ...6 2 Dash 3000 4000 Patient Monitor Revision A 2000966 339 For your notes ...
Page 173: ...Revision A Dash 3000 4000 Patient Monitor 7 1 2000966 339 7 Calibration ...
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