GE Component Cooktop System Use And Care Manual Download Page 30

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The Problem Solver

Component Cooktop System

Questions?
Use this
problem
solver!

PROBLEM

POSSIBLE CAUSE

DARK STREAKS

• Use a razor scraper and recommended cleaning procedure.

OR SPECKS ON
HALOGEN/RADIANT
COMPONENT

AREAS OF

• Marks from aluminum and copper pans as well as mineral deposits

DISCOLORATION

from water or food can be removed with Cooktop Cleaning Cream.

ON HALOGEN/
RADIANT SURFACE
COOKTOP

FREQUENT CYCLING

• Incorrect cookware used. Use only flat cookware to minimize cycling.

OFF AND ON OF
HALOGEN/RADIANT
SURFACE UNITS

HOT SUGAR

• Turn the surface unit to LO, wipe the hot cooktop with several dry

MIXTURES/PLASTIC

paper towels. Use a razor scraper held at a 30° angle to the cooktop

MELTED TO THE

to scrape the hot spill to a cool area outside the surface unit. Let the

HALOGEN/RADIANT

cooktop cool. Clean with Cooktop Cleaning Cream.

SURFACE

CONTROL KNOB

• When the knob is at the off (O) position, it must be pushed in before

WILL NOT TURN

it can be turned.When the knob is at any other position, it can be
turned without being pushed in.

SPARKING SOUND

• Sparking of the igniter is normal. Air currents in the kitchen from

PERSISTS AFTER

an open window or a person moving quickly can interrupt the flame,

BURNER LIGHTS

causing automatic relight sparking. As the burner warms, the
sparking is less likely to occur. If the sparking persists for a long time,
call for service.

SPARKING SOUND

• Be sure the control knobs are in the off (O) position. If the sparking

PERSISTS AFTER

sound persists call for service.

BURNER IS OFF

BURNERS DO

• Make sure electrical plug is plugged into a live power outlet.

NOT LIGHT

• Gas supply not connected or not turned on.
• Orifice in burner body may be clogged (see the Gas Burner

Component section). Remove the obstruction.

• Burner parts not replaced correctly (see the Gas Burner Component

section).

• Counter unit not properly grounded or polarized. This can affect

spark ignition.

• Soil clogging holes in burner cap. Remove and clean.
• Cooktop burner top not replaced correctly.

Summary of Contents for Component Cooktop System

Page 1: ...GEMonogram UseandCareGuide Component CooktopSystem ...

Page 2: ...ant Cooktop 24 25 Porcelain Enamel Grease Well 27 Vent Filters 28 Vent Grille 28 Vent System 28 Consumer Services Important Phone Numbers 33 36 Model and Serial Number 3 36 Problem Solver 29 31 Product Registration 35 36 Safety Instructions 4 7 Warranty 34 Using Your Cooktop Gas Burner Component 15 17 Grill Component 18 21 Halogen Radiant Component 10 13 Home Canning Tips 14 Optional Components 8 ...

Page 3: ... contact the dealer or builder that sold you the cooktop system Save time money Before you request service check the Problem Solver in the back of this guide It lists causes of minor operating problems that you can correct yourself If you need service To obtain service see the Consumer Services page in the back of this guide We re proud of our service and want you to be pleased If for some reason ...

Page 4: ... Instructions Any adjustment and service should be performed only by qualified gas and electric appliance installers or service technicians Have the installer show you the location of the circuit breaker or fuse Mark it for easy reference Have the installer show you the location of the gas cut off valve and how to shut it off if necessary Do not attempt to repair or replace any part of the compone...

Page 5: ...urn the controls off Smother a flaming pan on a surface unit by covering the pan completely with a well fitting lid cookie sheet or flat tray Use a multi purpose dry chemical or foam type fire extinguisher Flaming grease outside a pan can be put out by covering it with baking soda or if available by using a multi purpose dry chemical or foam type fire extinguisher Keep the grill drip pan and greas...

Page 6: ...hallow or deep fat frying Filling the pan too full of fat can cause spillovers when food is added If a combination of oils or fats will be used in frying stir together before heating or as fats melt slowly Always heat fat slowly and watch as it heats Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Be sure the downdraft vent grille is not covered Be ...

Page 7: ...oktop at the gas cutoff valve and call a qualified service technician Never use an open flame to locate a leak Do not operate the gas burners without all burner parts and grate in place Let the gas burner grate and other surfaces cool before touching them Do not leave grates removed from any component where children can reach them Never leave gas burners unattended at high flame settings Boilovers...

Page 8: ... times Heat up and cool down times depend on initial temperature settings the type of cookware used and the amount of food being cooked Start cooking at a higher setting to heat the surface unit faster then turn to a lower setting to finish cooking Remember cooking continues after the surface unit is turned off so train yourself to turn the heat down or off before cooking is done Gas components Mo...

Page 9: ...lled separately Gas burner cooktop Part Numbers ZGW124 right controls ZGW125 left controls This component has one large 10 500 BTU burner rear and one smaller 6 000 BTU burner front The grate is removable for cleaning Grate Electric grill with downdraft vent Part Number ZEW166 240 volts ZEW176 downdraft vent only The downdraft vent component has an integral variable speed blower control Grease wel...

Page 10: ...will glow when either surface unit is on The burner on light will glow for all positions except the off position The eleven position halogen control produces the following variation in cooking power If the halogen radiant component is connected to 208 volts you will notice some increase in cooking times Switch Position Brightness Typical Heater Settings of Lamp Power HI 10 Full 100 9 High 76 8 Hig...

Page 11: ...t will permanently stain the glass Sliding aluminum cookware across the glass may leave metal marks These metal marks will appear as small scratches They can be removed with Cooktop Cleaning Cream and a razor scraper It is safe to place hot cookware from the oven or surface on the glass ceramic surface when the surface is cool Avoid sliding pans on the glass cooktop Pan edges that are even slightl...

Page 12: ...units Glass ceramic usable but not recommended Poor performance May scratch the surface units Stoneware usable but not recommended Poor performance May scratch the surface units How to check pan performance Use of correct cookware can affect the cooking performance and cleaning of your cooktop The correct cookware reduces the temperature of the cooktop surface and minimizes the chance of spillover...

Page 13: ...tc All cookware must have flat bottoms and be the correct size Do not place wet pans on the glass surface units Do not use woks with support rings on the glass surface units Use flat bottomed woks on the glass surface units Special cautions for glass surface units Don t store heavy items above the cooktop If they drop onto the surface units they can cause damage Always place the pan in the center ...

Page 14: ... larger diameter pots may be used This is because boiling water temperatures even under pressure are not harmful to the cooktop surfaces surrounding the surface units HOWEVER DO NOT USE LARGE DIAMETER CANNERS OR OTHER LARGE DIAMETER POTS FOR FRYING OR BOILING FOODS OTHER THAN WATER Most syrup or sauce mixtures and all types of frying cook at temperatures much higher than boiling water Such tempera...

Page 15: ... this gas cooktop automatically relight if the flame goes out This helps prevent the inconvenience of manually having to relight a burner As with automatic ignition all of the burner igniters spark while a burner is relighting Do not touch any of the burners when the igniters are sparking The burners will relight at any setting However for the burners to light quickly and consistently when the gas...

Page 16: ...lly controlled simmering conditions The rear burner is the high power burner for larger pans and fast boiling operations Do not operate a burner for an extended period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat Check to be sure the burner you turned on is the one you want to use Be sure the burners and grates are cool before you place...

Page 17: ...ally combined with copper aluminum or other metals for improved heat distribution Combination metal skillets generally work satisfactorily if they are used at medium heat as the manufacturer recommends Wok cooking We recommend that you use only a flat bottomed wok They are available at your local retail store Do not use woks that have support rings Use of these types of woks with or without the ri...

Page 18: ...nd firmly secured in the tube and lid assembly under the porcelain enamel grease well Before using your grill NOTE The grill grate must be preconditioned before using it for the first time To precondition first wash it in soap and water Dry with a soft cloth Then use a paper towel to apply a small amount of no stick cooking spray to the grate Remove excess with a clean paper towel Use the grill fo...

Page 19: ... need to circulate around the food for best cooking results Occasionally rearrange foods on the grill to prevent sticking and provide better browning What to do if a flame up occurs To control flame ups set heat setting at LO rather than off O If you have a bad flame up and there is danger of the fire spreading take the following steps immediately 1 Turn the grill controls to off O and turn the do...

Page 20: ...dry out meat Use tongs to turn and rearrange meats on the grill forks will pierce the meat and release juices Q I follow the cooking times suggested but my foods don t get done properly Is there something wrong with my grill A Probably not Suggested cooking times should be used only as a general guide Variables in food can change the cooking times required Q How can I keep barbecued meats from dev...

Page 21: ...arters 50 70 Turn over frequently and if desired baste with sauce last 10 15 minutes Chicken halves 60 85 Place skin side down Turn over every 15 minutes and baste frequently Cornish Hens halves 40 50 Place skin side down Turn over every 10 minutes and baste frequently Fish Steaks 1 in or less 15 20 Brush with melted butter Fish whole 6 to 8 oz 17 20 If stuffed add 6 minutes to total cooking time ...

Page 22: ... control knob at the front of the vent grille to adjust the blower speed A HI setting is recommended when flame ups occur while cooking on the grill The downdraft blower adjacent to the grill comes on automatically when the grill is turned on It turns off automatically when the grill is turned off O The blower speed while grilling will always be the high speed No adjustment is possible while the g...

Page 23: ...the stainless steel finish Stubborn baked on food residue or stains on the stainless steel surfaces can be removed by using pad type oven cleaners For your safety use extreme caution Oven cleaners are caustic and can damage or discolor most other surfaces Do not use spray type oven cleaners Overspray will damage nearby surfaces Use newspaper and masking tape to cover surfaces such as back wall con...

Page 24: ...il on the glass surface units 1 Rub a few drops less is better of the cleaning cream onto soiled area using a damp paper towel Buff with a dry paper towel until all soil and cream are removed Frequent cleaning leaves a protective coating which is essential in preventing scratches and abrasions 2 Clean the surface units with the cleaning cream after each use Heavy burned on soil on the glass surfac...

Page 25: ... glass surface units please call our toll free number National Parts Center 800 626 2002 Cleaner WX10X300 Scraper WX5X1614 Cream and scraper kit WB64X5027 Precautions for the glass surface units If pots with a thin overlay of aluminum copper or enamel are allowed to boil dry the overlay may bond with the glass surface units and leave a black discoloration This should be removed immediately before ...

Page 26: ...he burner support ring onto the burner bowl first Before replacing the burner cap first examine the four notches on its underside One of the notches shaped differently from the other three includes an indexing key for the spark igniter this notch fits over the spark igniter When replacing the burner grate make sure the bottom of the burner grate fits securely into a corresponding ridge in the drip...

Page 27: ...grease well Porcelain enamel can crack or chip with misuse It can stain if spillovers of foods with a high acid content such as tomatoes or lemon juice are not cleaned up quickly When cleaning a porcelain enamel grease well be careful not to get the electrical receptacles wet Do not try to fill the well with water when cleaning Be sure the drain hole and tube in the grease well are not clogged Gre...

Page 28: ... agitate filter in hot detergent solution prepared in the sink Using ammonia or other alkali will darken the metal Light brushing can be used to remove embedded dirt Be careful not to disturb the aluminum fabric of the filter body Rinse shake and remove moisture before replacing It is advised that filters should be cleaned after every use Before replacing the filter into the vent system housing in...

Page 29: ... units will not transfer heat properly A ROLLING BOIL OR Pan bottoms should closely match the diameter of the surface unit FRYING RATE IS NOT selected FAST ENOUGH HALOGEN RADIANT The halogen radiant cooktop may seem hotter than you are used to COOKTOP FEELS HOT This is normal Make sure flat bottomed pans are used Using the vent will help keep the halogen radiant cooktop cooler FOODS COOK Improper ...

Page 30: ...osition it must be pushed in before WILL NOT TURN it can be turned When the knob is at any other position it can be turned without being pushed in SPARKING SOUND Sparking of the igniter is normal Air currents in the kitchen from PERSISTS AFTER an open window or a person moving quickly can interrupt the flame BURNER LIGHTS causing automatic relight sparking As the burner warms the sparking is less ...

Page 31: ...to service the blower yourself GRILL OR IS NOT Grill element is not plugged in solidly FUNCTIONING Grill element controls are not properly set PROPERLY To use the entire surface of the grill it is necessary to turn on both the front and the rear controls FOODS STICK Grill was not pre seasoned before first use TO GRILL Heat setting is too high EXCESSIVE SMOKE Accumulated grease in the drip pan or g...

Page 32: ...32 Notes Component Cooktop System ...

Page 33: ...t while your warranty is still in effect and you ll receive a substantial discount With a multiple year contract you re assured of future service at today s prices Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their home The GE parts system provides access to over 47 000 parts and all GE Genuine Renewal Parts...

Page 34: ...ental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company If further help is needed conc...

Page 35: ...General Electric Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4070 Place 1st Class Letter Stamp Here GE Appliances Consumer Product Ownership Registration Important Mail Today ...

Page 36: ...r service number is 800 444 1845 3 Read your Use and Care Guide carefully It will help you operate your new appliance properly If you have questions or need more information call the GE Answer Center 800 626 2000 Important To ensure that your product is registered fold and mail this form No envelope is needed ConsumerProductOwnershipRegistration Product Model Serial Component Cooktop System Import...

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