MA-037 - CB Watch 3 Operating Manual
v7.0 - May 2020
Page 112 of 118
REMOTE ASSISTANCE
Assistance File
In certain circumstances, you may be asked to generate, download and send data about the
configuration of your system so that GE can help you understand and remotely fix any issue
encountered. The “Assistance file” can be accesses as follows:
Login as “Specialist” and go to
the bottom of the following page:
HMI: System / Downloads
Figure 188
–
Generating the remote assistance file