Dialing Back
When reviewing Caller ID records, you may dialback the phone
numbers shown on the display by pressing the dial button.
NOTE: Depending on (a) how the incoming caller’s
phone number is formatted when it is received, and
(b) whether or not you previously pre-programmed
your local area code into the set up menu, you may
need to adjust the format of the incoming caller’s
stored phone number before making the call, press
the dail button to adjust the number, and try again.
If you programmed your local area code in
the setup menu.
1. Use the
CID
5
or
6
buttons to scroll to the number you want to dial.
• If you see a number with 7 digits (i.e. 555-1234), then the call
was received from within your area code. However, this does not
guarantee the call is a local call.
• f you see a number with 11 digits (i.e. 1-234-555-1234), then the call
received was not from your area code.
2. Press the
dial
button and the screen displays
PICKUP
or
ADJ
. A
10 second timer also starts in the upper right side of the display,
letting you know the time remaining until the unit returns to the
Summary Screen. If you adjust the number to be dialled, the timer
automatically resets itself.
3. To adjust the phone number, press the
dial
button. For instance,
a 7-digit local number sometimes cannot be dialled because
it requires a 10-digit or 11-digit format. Press the dial button
repeatedly to scroll through the 7, 10, and 11-digit numbers.
7-digits:
7-digit telephone number.
(i.e. 555-5555)
10-digits:
3-digit area code + 7-digit telephone number.
(i.e. 425-555-5555)
11-digits:
long distance code 1 + 3-digit area code + 7-digit
telephone number.
(i.e. 1-425-555-5555)
4. To dial the displayed number, pick up the handset before the timer
reaches 0. The screen displays
NOW Dialling
and the number is
dialled.
If you did not program your local area code in
the setup menu
1. Use the
CID
5
or
6
buttons to display the number you want to
dial. You will only see 10-digit numbers (i.e. 234-555-1234).
2. See steps 2 through 4 in the above section to complete the dialback
sequence.
NOTE: If PICKUP PHONE shows on the display, no
other changes to the number can be made. The
information sent fro m the telephone company is
known to be a valid number to dial back (available
only in limited areas). Once you pickup the phone, the
number is automatically dialled.
Memory
Before you store a telephone number in memory, make sure the
dialing mode is correctly set for the type of service you have. The
default dialing mode is tone (touch-tone), so if you have pulse (rotary)
service, you must first change the dialing mode. See “Tone/Pulse Dial
Mode.”
Storing Frequently Called Numbers
1. Pick up the handset.
2. Press the
store
button.
3. Push the desired memory location button (0-9).
4. Press the
store
button.
5. Use the handset number keys to enter the telephone number (up to
16-digits) and press the
store
button.
6. Hang up the handset.
NOTE: If you make a mistake, use the delete button to
delete wrong digits.
Changing a Stored Number
Repeat the storage sequence above. The new number replaces the
old number at the memory location.
For example
Memory location
Local access number of long distance company
6
Authorization code (ID)
7
Long distance phone number
8
1. Pick up the handset.
2. Press the
mem
button, then press number “6” for the memory
location.
3. Press the
mem
button, then press number “7” for the memory
location.
4. Press
mem
button, then press number “8” for the memory location.
5. The number dials automatically.
Using Flash
This feature is used to activate customer calling services available
through your local phone company, such as Call Waiting. These
services generally require an extra monthly fee. If you subscribe to any
of these services, please refer to the phone company’s instructions on
how to use flash.
To answer an incoming call while having a conversation:
• After you hear the Call Waiting tone, press and release the
flash
button. The first call is placed on hold in order to answer the second
call.
To return to your first call and put the second call on hold:
• Press and release the
flash
button again. The first call continues
while the second call is put on hold.
Using Temporary Tone Dialing
If you have pulse service, you can temporarily change from pulse to
tone service. After dialing the telephone number, press and release the
*TONE
button on the telephone. This allows access to phone services
that require a tone, such as banking and long-distance services. After
you hang up the handset, the telephone automatically returns to
pulse service.
Caller ID Display Messages
The following special messages indicate the status of a message or
the unit:
NO CALLS
The caller memory is empty.
UNKNOWN CALLER
The incoming call does not have Caller ID service
or their service area is not linked to yours. if
UNKNOWN CALLER
appears along with a calling
number, the name information for that number is
not available.
BLOCKED CALL
The incoming caller is registered as “Private
Number” and Caller ID information is withheld.
START/END
You are at the beginning or the end of the Caller
ID memory log.
CALL WAITING
If you subscribe to Call Waiting Caller ID Service,
this icon flashes when you receive a call while
you are on the phone.
REPT
If you subscribe to Call Waiting Caller ID Service,
this icon flashes when you receive a call while
you are on the phone.
NEW
Indicates call or calls have not been reviewed.
Troubleshooting Tips
Telephone Solutions
No Dial Tone
• Check all cabling to make sure that all connections are secure and
not damaged.
• Check the hook switch: It should fully extend from the base when
the handset is lifted from the cradle?
Phone Does Not Ring
• Make sure the ringer is turned on.
• There may be too may extension phones connected to your line. Try
disconnecting an extension phone.
• See solution for ”NO DIAL TONE. ”
Incoming and Outgoing Voice Volume Low
• Are other phones off hook at same time? If so, this is normal
condition as volume drops when additional phones are used at
once.
Caller ID Solutions
No Information is Shown After the Phone Rings
• To receive CID data, you must subscribe to Caller ID service from
your telephone company.
• Wait until the second ring before answering. CID data is received
after the 1st ring.
Error Message is Displayed
•
ERROR
appears in the display if the unit detects anything other
than valid Caller ID information during the silent period after the
first ring. This message indicates either the presence of noise on the
line, or that an invalid message has been sent from the telephone
company.
• Wait until the second ring before answering.
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping answerer and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this
will damage the finish.
• Retain the original packaging in case you need to ship it at a
later date.
Telephone Network Information
Should your equipment cause trouble on your line which may harm
the telephone network, the telephone company, where practicable,
may notify you that temporary discontinuance of service may be
required. Where prior notice is not practicable and the circumstances
warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action
is required in the operation of its business. If these changes are
expected to affect the use or performance of your telephone
equipment, the telephone company will likely give you adequate
notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of
your telephone from your line.
Warranty
Thomson Multimedia Ltd., warrants to the purchaser or gift recipient
that if any manufacturing defect becomes apparent in this product
within 1 year from the original date of purchase, it will be replaced
free of charge, including return transportation.
This warranty does not include damage to the product resulting from
accidents, misuse or leaking batteries.
Should your product not perform properly during the warranty period,
either:
1. Return it to the selling dealer with proof of purchase for
replacement,
OR
2. Call 1-800-522-0338 (English) or 1-800-522-0445 (French) for
instructions concerning where to mail the product.
The provisions of this written warranty are in addition to and not a
modification of or subtraction from the statutory warranties and
other rights and remedies contained in any applicable legislation, and
to the extent that any such provisions purport to disclaim, exclude or
limit any such statutory warranties and other rights and remedies,
such provisions shall be deemed to be amended to the extent
necessary to comply therewith.
Attach your sales receipt to this booklet for future reference. This
information is required if service is needed during the warranty period.
PURCHASE DATE ___________________________________________
NAME OF STORE ___________________________________________
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID
features, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting Caller
ID Service. To know who is calling while you are on
the phone, you must subscribe to Call Waiting Caller
ID Service.
This unit receives and displays information transmitted by your local
phone company. This information can include the phone number,
date, and time; or the name, phone number, date, and time.
Erasing a Stored Number
1. Pick up the handset.
2. Press the
store
button.
3. Select the memory location (0-9) to be erased.
4. Press and hold the delete button for three seconds until the number
in the display is erased.
5. Hang up the handset.
Dialing Frequently Called Numbers
1. Pick up the handset and press the
mem
button.
2. Press 0-9 for the memory location. The number dials automatically.
OR
1. Pick up the handset and press the
dial
button.
2. Press the
CID
5
or
6
buttons for the desired memory location.
3. Press the
dial
button to dial the number.
OR
1. Press the
dial
button while the handset is still in the cradle.
2. Press the
CID
5
or
6
buttons for the desired memory location, lift
the handset and the number dials automatically.
Reviewing Numbers Stored in Memory
1. Press the
store
button.
2. Press 0-9 for the memory location. the screen displays the number.
Copy Caller ID Memory to User Memory
1. Pick up the handset.
2. Press the
CID
5
or
6
buttons to display the number you want to
copy.
3. Press the
store
button.
4. Press 0-9 for the memory location. The screen flashes if the
memory location is occupied.
5. Press the
store
button twice to replace the new information with
the old, or press the
CID
5
or
6
buttons to select an empty
location. The number is automatically stored.
6. Hang up the handset.
Copy Redial Memory to User Memory
1. Pick up the handset.
2. Press the
store
button.
3. Press 0-9 for the memory location. The screen flashes if the
memory location is occupied. Press the
CID
5
or
6
buttons
to select a different location. The screen flashes if the memory
location is occupied.
4. Press the
store
button again to confirm.
5. Press the
redial
button, and then press the
store
button again.
6. Hang up the handset.
Storing a Pause in Memory
The redial button has dual functionality. It becomes a pause button if
the store button is pressed first. It is valid only when storing a number
into memory. Use the redial button to insert a pause when a delay is
needed in an automatic dialling sequence. For example, when you
must dial a 9 to get an outside line, or when you enter codes to access
your long distance company.
You may need to adjust the length of the pause. It can be adjusted
from 1 to 9 seconds. The default setting is 4 seconds.
1. Pick up the handset.
2. Press the
store
button.
3. Press the
redial
button.
4. Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5. Press the
store
button again.
6. Hang up the handset.
Chain Dialing
This process allows you to dial a succession of stored numbers from
separate memory locations. This is useful when you must dial several
sequences of numbers, such as with frequent calls via a telephone
company long distance provider.
Regional Area Codes for 10-Digit Dialling
Like the Local Area Code, the telephone uses the programmed area
codes to determine the number format to display when a valid Caller
ID signal is received. Calls that match any of the programmed regional
area codes are displayed as 10 digits. This is helpful in areas that have
multiple or overlapping area codes and require 10-digit dialling.
1. Press the menu button. the screen displays
SET ^ OR
.
2. Press the
CID
5
or
6
button until the screen displays
REGIONAL
AC’S-1:
The default setting is
“
_ _ _ _ _ _ _ _ _
”
.
3. To enter or change the area code, press the
menu
button. The
screen displays the area code stored in memory. The left-most digit,
or minus sign (-), flashes, indicating the unit is ready to accept the
area code entry.
4. Press the
CID
5
button to select a number from 9-0 for the first
digit of the area code.
5. When the desired digit is flashing, press the
menu
button to
advance to the next digit.
6. Press the
menu
button again to enter the next three-digit regional
area code and repeat steps 4 and 5 until all the
REGIONAL AC’S-1
(RAC#1
) and
REGIONAL AC’S-2
(RAC#1)
are entered. A total of 6
sets of Regional Area Codes may be entered.
7. Press the
menu
button to store the setting and return to the
REGIONAL AREA CODE
setting.
8. Press the
dial
button to exit.
CID Language
This setting allows you to display Caller ID display prompt messages in
English, French or Spanish.
1. Press the
menu
button. the screen displays
SET ^ OR
.
2. Press the
CID
5
or
6
button until the screen displays
CID
LANGUAGE
.
3. Press the
menu
button to show the current language setting. The
default is “
English
”.
4. Press the
CID
5
or
6
button to change the language.
5. Press the
menu
button to store the language and return to the
CID
LANGUAGE
setting.
Select Contrast
This allows you to adjust the contrast of the display.
1. Press the
menu
button until the screen displays
SET ^ OR
.
2. Press the
CID
5
or
6
button until the screen displays
SELECT
CONTRAST
.
3. Press the
menu
button to show the current contrast setting. There
are 5 levels of contrast, with the default set to 3.
4. To decrease the contrast, press the
CID
5
button to increase the
contrast, press the
CID
6
button.
5. Press the
menu
button to store the contrast setting and return to
the
SELECT CONTRAST
setting.
Tone/Pulse Dial Mode
This adjustment allows you to select tone (touch-tone) or pulse (rotary)
dialling.
1. Press the
menu
button until the screen displays
SET ^ OR
.
2. Press the
CID
5
or
6
button until the screen displays
T/P DIAL
MODE
.
3. Press the
menu
button to show the current dial mode. The default
is “
TONE
”.
4. To change the dialling mode, press the
CID
5
or
6
button. The
display will alternate between the two dialling modes.
5. Press the
menu
button to store the dialling mode and return to the
T/P DIAL MODE
setting.
Exit Setup
To immediately exit the setup mode, select the
EXIT SETUP
and press
the
dial
button.
REMINDER: The time and date is programmed
automatically when the first Caller ID record is
successfully received after the unit is setup.
Current time Current date
Repeat call New calls
Caller ID name
Caller ID number
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your
phone company; if you receive an incoming call and you are using
the GE multi handset system, a beep indicates the presence of a Call
Waiting call on the line. The Call Waiting Caller ID information will be
displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press
the
FLASH
button to put the current call on hold and answer
the incoming call. Press the
FLASH
button again to return to the
original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted
between the first and second ring. The screen displays the Caller ID
information while the phone rings, giving you a chance to monitor the
information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID
memory stores the data for the 50 most recent calls you received so
you can see who called while you were unavailable. When the 51st
call is received, the oldest Caller ID record (1st call) is automatically
deleted.
You may review the stored information at any time. Calls received
since your last review show as
NEW
in the display. Calls that have not
been previously reviewed but were received from the same number
more than once show as
REPT
in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know
how many calls have been received. To scroll CID records:
1. Press either the
CID
5
or
6
button to view the newest call record.
2. Press the
CID
5
button to scroll through the call records from the
most recent to the oldest.
3. Press the
CID
6
button to scroll through the call records from the
oldest to the newest.
4. When all of the messages have been viewed, the screen displays
START/END
.
Deleting CID Records
• To delete the record showing in the display, press the
delete
button
once.
• To delete all records while reviewing, press and hold the
delete
button until the screen displays
ERASE ALL?
, then press the
delete
button again to confirm.