Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
11
(con) PERFORMANCE
Possible Causes
What To Do
Pilling
Result of normal wear on
•
While this is not caused by the washer, you can slow the
poly-cotton blends and
pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips
Pins, snaps, hooks, sharp
•
Fasten snaps, hooks, buttons, and zippers.
or excessive wear
buttons, belt buckles,
•
Remove loose items like pins, objects in pockets
zippers, and sharp objects
and sharp buttons.
left in pockets
•
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
•
Check bleach package instructions for proper amount.
•
Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
•
Rinse items that may have chemicals on them before
or dye, permanent wave
washing.
solution
Wrinkling
Improper sorting
•
Avoid mixing heavy items (like work clothes) with
light items (like blouses).
•
Try a fabric softener.
Overloading or
•
Load your washer so clothes have enough room
incorrect water level
to move freely.
Incorrect wash and
•
Match Cycle selection to the type of fabric you are
dry cycles
washing (especially for easy care loads).
Repeated washing in
•
Wash in warm or cold water.
water that is too hot
NOISE
Possible Causes
What To Do
Washer is noisy
Washer is uneven
•
To level the washer, adjust the leveling legs by rotating
the individual legs in the proper direction for up or down.
Washer load is
•
Press the
START/PAUSE
button to stop the washer, open
unbalanced
the lid and redistribute the load evenly. Close the lid and
restart.
Shipping foam is still assembled
•
Remove foam blocks from the bottom of the washer.
in unit
Washer is sitting too close
•
Pull washer away from the wall; about 4
″
is needed.
to wall (causes knocking
during cycle)
OTHER
Possible Causes
What To Do
Labels on the exterior
Occasionally the adhesive
•
Use a hair dryer set at the lowest heat setting, directing
of the washer will not
used on the labels does
the air at the label for a short amount of time. This will
peel off cleanly
not release cleanly
release the adhesive easily, without damaging the surface
of the washer.
