PROBLEM SOLVER
(continued)
18
PROBLEM
POSSIBLE CAUSE
FOODS DRY OUT
• Foods not covered, wrapped or sealed properly.
FRESH FOOD OR
• Temperature control not set cold enough. Refer to Temperature Control section.
FREEZER COMPARTMENT
• Warm weather—frequent door openings.
TEMPERATURE TOO WARM
• Door left open for too long a time.
• Package holding door open or blocking air duct in freezer compartment.
• During the defrost cycle it is normal for the air temperature in the freezer
to rise a few degrees.
FROST OR ICE CRYSTALS
• Door may have been left ajar or package holding door open.
ON FROZEN FOOD
• Too frequent or too long door openings.
• Frost within package is normal.
MOISTURE FORMS ON
• Not unusual during periods of high humidity. To help prevent rust, wipe surface dry.
CABINET SURFACE
BETWEEN THE DOORS
MOISTURE COLLECTS
• Too frequent or too long door openings.
INSIDE
• In humid weather, air carries moisture into refrigerator when doors are opened.
REFRIGERATOR HAS ODOR
• Foods with strong odors should be tightly covered.
• Check for spoiled food.
• Interior needs cleaning. Refer to Care and Cleaning section.
• Defrost water drainage system needs cleaning.
• Keep open box of baking soda in refrigerator; replace every three months.
HOT AIR FROM BOTTOM
• Normal air flow cooling motor. In the refrigerator process, it is normal that heat
OF REFRIGERATOR
be expelled in the area under the refrigerator. Some floor coverings will discolor
at these normal and safe operating temperatures. Your floor covering supplier
should be consulted if you object to this discoloration.
DIVIDER BETWEEN
• Normal warmth is created by automatic energy saver system circulating warm
COMPARTMENTS
liquid around front edge of freezer compartment to help prevent condensation on
FEELS WARM
outside of refrigerator in hot, humid weather.
MOISTURE COLLECTS
• This is normal. The drawers are designed to retain moisture to keep foods fresh.
ON GLASS SHELF ABOVE
STORAGE DRAWERS
DOOR NOT
• Door gasket on hinge side sticking or folding over. To correct, put a small amount
CLOSING PROPERLY
of petroleum jelly on the face of the gasket.
INTERIOR LIGHT
• No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See the Care and Cleaning section.
NO PANEL TOUCH
• If interior light is not on, refrigerator may not be plugged in at wall outlet.
PAD RESPONSE
• If plug is secure and the refrigerator still fails to operate, plug a lamp or a small
(on some models)
appliance into the same outlet to determine if there is a tripped circuit breaker
or burned out fuse.
ORANGE GLOW IN THE
• An orange glow is sometimes seen in the freezer compartment when the
FREEZER COMPARTMENT
defrost heater is on. This is normal.
