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Installation

Important Installation Information

•  Never install telephone wiring during a lightning storm.
•  Never touch non-insulated telephone wires or terminals, unless the telephone 

line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

Desktop Installation

Your two-line phone should be placed on a level surface such as a tabletop or desk. 

Connecting Lines 1+2 to One Dual-Line Phone Jack

1.  Connect one end of either straight 

telephone line cord to the jack marked 

LINE 1+2 on the back of the base.

2.  Connect the other end of the straight 

white telephone line cord to a dual-line 

wall jack.

NOTE: If you connect the telephone line 

cord to a single-line (RJ11C) wall phone 

jack, you will only be able to use one telephone line (either LINE 1 or LINE 2) 

but not both lines simultaneously.

3.  Connect one end of the coiled handset cord to the jack on the side of the base 

and connect the other end to the jack at the bottom of the handset, then place 

the handset in the cradle.

4.  Set the RINGER 1 and RINGER 2 volume switches to the desired listening level ( HI, 

LO or OFF).

NOTE: When in OFF position that line will not ring. Your telephone has sepa-

rate and distinct ringer sounds for each line this will allow you to determine 

(audibly) the line of an incoming call.

5.  Set the mode switch to TONE. If you have problems dialing switch to PULSE.

Connecting Lines 1+2 to Two Single-Line Wall Jacks

1.   Plug one end of a straight white telephone 

line to the jack marked LINE 1+2 on the 

back of the base.

2.   Plug one end of the other straight white 

telephone line to the jack marked LINE 2 

on the back of the base.

3.   Connect the other end of each straight 

white telephone line cord to the two single line wall phone jacks.

4.  Connect one end of the coiled handset cord to the jack on the side of the base 

and connect the other end to the jack at the bottom of the handset, then place 

the handset in the cradle.

5.   Set the RINGER 1 and RINGER 2 volume switches to HI, LO, or OFF.
6.   Set the dialing mode switch to TONE. If you have problems dialing, switch to 

PULSE.

Wall Mount Installation

Your telephone can also be mounted on a wall plate (not included). 

Connecting Lines 1+2 to One Dual-Line Phone Jack

1.  Connect one end of either straight telephone line 

cord to the jack marked LINE 1+2 on the back of 

the base.

2.  Connect the other end of the straight white 

telephone line cord to a dual-line wall jack.

NOTE: If you connect the telephone line cord to a 

single-line (RJ11C) wall phone jack, you will only 

be able to use one telephone line (either LINE 1 or 

LINE 2) but not both lines simultaneously.

3.  Slip the mounting holes on the base over the wall plate posts and firmly slide the 

unit down into place (wall plate not included).

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone 

Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the 

Technical Requirements for Telephone Terminal Equipment published by ACTA.

1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US 

number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, 

provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone 

line and still have all of these devices ring when your telephone number is called. In 

most (but not all) areas, the sum of the RENs of all devices connected to one line should 

not exceed 5. To be certain of the number of devices you may connect to your line as 

determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone 

network must comply with the applicable FCC Part 68 rules and requirements adopted 

by the ACTA. A compliant telephone cord and modular plug is provided with this product. 

It is designed to be connected to a compatible modular jack that is also compliant. See 

installation instructions for details.

Notes  

• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your 

own telephone equipment if you are on a party line. Check with your local telephone 

company.

• Notice must be given to the telephone company upon permanent disconnection of 

your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, 

ensure the installation of this product does not disable your alarm equipment. If you 

have questions about what will disable alarm equipment, consult your telephone 

company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2  Rights of the Telephone Company 

Should your equipment cause trouble on your line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that temporary 

discontinuance of service may be required. Where prior notice is not practicable and the 

circumstances warrant such action, the telephone company may temporarily discontinue 

service immediately. In case of such temporary discontinuance, the telephone company 

must: (1) promptly notify you of such temporary discontinuance; (2) afford you the 

opportunity to correct the situation; and (3) inform you of your right to bring a complaint 

to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and 

Regulations.
The telephone company may make changes in its communications facilities, equipment, 

operations or procedures where such action is required in the operation of its business and 

not inconsistent with FCC Rules and Regulations. If these changes are expected to affect 

the use or performance of your telephone equipment, the telephone company must give 

you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference; and (2) This device 

must accept any interference received, including interference that may cause undesired 

operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference to 

radio communications. However, there is no guarantee that interference will not occur in a 

particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television 

that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from 

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and Resolve 

Radio/TV Interference Problems.” This booklet is available from the U.S. Government 

Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 

when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 

compliance could void the user's authority to  operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Model 29480C 

00020984 (Rev. 7 E/S) 

08-30 

Printed in China

ABC

2

DEF

3

1

JKL

5

MNO

6

GHI

4

TUV

8

WXYZ

9

PQRS

7

OPER

0

#

TONE

*

2

1

LINE

LINE

HOLD

CONFERENCE

Base

Handset

Handset cord

Two 4-wire telephone 

line cords

4.  Connect one end of the coiled handset cord to the jack on the side of the base 

and connect the other end to the jack at the bottom of the handset, then place 

the handset in the cradle.

5.  Set the RINGER 1 and RINGER 2 volume switches to the desired listening level ( HI, 

LO or OFF).

NOTE: When in OFF position that line will not ring. Your telephone has sepa-

rate and distinct ringer sounds for each line this will allow you to determine 

(audibly) the line of an incoming call.

6.  Set the dialing mode switch to TONE. If you have problems dialing switch to 

PULSE.

Connecting Lines 1+2 to Two Single-Line Wall Jacks

1.   Plug one end of a straight white telephone line to the jack marked LINE 1+2 on 

the back of the base.

2.   Plug one end of the other straight white telephone line to the jack marked LINE 2 

on the back of the base.

3.   Connect the other end of each straight white 

telephone line cord to the two single line wall 

phone jacks.

4.  Slip the mounting holes on the base over the 

wall plate posts and firmly slide the unit down 

into place (wall plate not included).

5.  Connect one end of the coiled handset cord to 

the jack on the side of the base and connect 

the other end to the jack at the bottom of the handset, then place the handset in 

the cradle.

6.   Set the RINGER 1 and RINGER 2 volume switches to the desired listening level (HI, 

LO, or OFF).

7.   Set the dialing mode switch to TONE. If you have problems dialing, switch to 

PULSE.

Wrapping the Telephone Line Cord

In desktop or wallmount mode, you may want to wrap the excess telephone line cord 

around the mounting bracket on the bottom of the base.

NOTE: For best results, use a short line cord (not included), which can be pur-

chased at most electronics specialty stores or department stores.

Telephone Basics

Making a Call

1.  Pick up the handset and press LINE 1 or 2 button. Wait for the dial tone. 
2.  Dial a telephone number.
3.  When finished, place the handset on the base cradle to hang up.

Receiving a Call

1.  When the phone rings, press the line number of the flashing indicator.
2.   Pick up the handset.
3.  When finished, place the handset on the base cradle to hang up.

NOTE: You can use the telephone if you have only one incoming line. However 

you cannot access a second line.

Redial

Use REDIAL, to quickly redial the last number that was manually dialed. This is useful 

when a line is busy for a long time.
1.  Pick up the handset.
2.  Wait for dial tone.
3.  Press the REDIAL button. The phone automatically redials the last number that 

was dialed (up to 32 digits).

Flash

Press the FLASH button to activate custom calling services such as call waiting or call 

transfer, which are provided by your local phone company. 

TIP: Do not use the hook switch because you might hang up the phone. 

Hold

Press the HOLD button and hang up the handset. The LINE indicator lights to indicate 

the party is on hold. To continue the conversation, pick up the handset and press the 

LINE button that is holding.

Conference

The conference feature enables you to carry on a three-way conversation using 

LINES 1 and 2 simultaneously.
1.  Place first party on HOLD.
2.  Press the alternate LINE.
3.  Dial phone number for second party.
4.  Press the CONF button to talk to both parties.
5.  When finished with conference press LINE 1 or 2 to talk privately and disconnect 

the other line.

6.  When finished, hang up.

Volume

The volume controls for the handset and line ringers are separate on this phone so 

you can adjust one without affecting the 

others.
1.  To adjust the handset volume, use 

the Volume 

 switch on the left 

side of the phone.

2.  To adjust RINGER 1 and RINGER 2 

volumes, use the switches on the 

left side of the base unit . To select 

volume for RINGER use   

OFF. 

NOTE: If in the OFF position, that line will not ring. Your telephone has 

separate and distinct ringer sounds for each line allowing you to determine 

(audibly) the line of an incoming call.

Temporary Tone Feature

This feature enables pulse (rotary) service phone users to access touchtone services 

offered by banks, credit card companies, etc. Temporarily switching to touchtone 

mode allows you to enter account numbers if necessary to your call.
1.  Dial the telephone number and wait for the line to connect.
2.  When your call is answered, press the  TONE (*) button on the handset to 

temporarily change from pulse dialing to tone dialing. 

3.  Follow the automated instructions to get the information you need.
4.  Hang up the handset and the phone automatically returns to pulse (rotary) dialing 

mode.

Memory

Store as many as 10 numbers in memory for easy dialing. Each of the memory 

buttons is capable of storing phone numbers that are up to 16 digits.

Storing a Number in Memory

1.  Pick up the handset.
2.  Select  LINE 1 or 2, and wait for a dial tone.
3.  Press the STORE button. 
4.  Enter the telephone number to be stored.
5.  Press STORE button again.
6.  Press the desired memory location button (0-9 on the keypad).
7.  Replace the handset.
8.  To store another number repeat steps 1-7.

Inserting a Pause in the Dialing Sequence

Press the REDIAL button to insert a delay in the dialing sequence of a stored 

telephone number when a pause is needed to wait for a dial tone (for example after 

you dial 9 for an outside line, or to wait for a computer access tone).  Each pause 

counts as 1 digit in the dialing sequence. 

Changing a Stored Number

To change a stored number, you just replace it with a different number using the 

procedure for storing a number. 

Dialing a Stored Number

1.  Pick up the handset.
2.  Press the line you want (LINE 1 or LINE 2).
3.  Wait for a dial tone.
4.  Press MEM DIAL button.
5.  Press memory address button 1-9.

NOTE: If you make a mistake while storing a number, hang up and repeat the 

storing procedure.

Troubleshooting Tips

No Dial Tone. 

• Check hook switch to make sure it pops up.
• Check if a LINE button is depressed.

Phone Dials in Pulse with Tone Service.

• 

Make sure TONE/PULSE switch is set to TONE.

Phone won’t dial out with pulse service.

• Make sure TONE/PULSE switch is set to PULSE.

Phone doesn’t ring.

• Check RINGER VOLUME.
• You might have too many phones on one line.

Can’t be heard by other party.

• Make sure phone line is connected properly.
• Make sure other phones are not OFF hook at the same time. If so, this is normal 

condition as volume drops when additional phones are used at once.

Memory dialing.

• Make sure you entered numbers correctly. (See “Memory.”)

Indicator lights do not Turn ON or OFF properly.

• Check all of the phones on this line.
• Switch the line cord jacks for LINES 1 and 2.

While dialing with Tone Service, the phone makes clicking sounds and line indicators 

(lights) flicker ON and OFF.

• Check the Tone/Pulse switch. If in PULSE position, set to TONE, then hang up and dial 

again.

Both line buttons are down and both lines are active (a dial tone can be heard).

• Press LINE 1 or LINE 2 to select the line you want to use. The other line button 

releases.

General Product Care

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that generate electrical 

noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth and never use a strong cleaning agent or abrasive powder 

because this will damage the finish.

• Retain the original packaging in case you need to ship the phone at a later date.

Service

If trouble is experienced with this equipment, for repair or warranty information, please 

contact customer service at 1-800-448-0329. If the equipment is causing harm to 

the telephone network, the telephone company may request that you disconnect the 

equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. 

Changes or modifications not expressly approved by Thomson Inc. could void the user’s 

authority to operate this product. For instructions on how to obtain service, refer to the 

warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:

  Thomson Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.
Purchase Date _________________________________
Name of Store _________________________________

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days from date 

of shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new unit. The exchange unit is under warranty for the remainder of 

the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided with 

the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence 

that the product is within the warranty period, must be presented to obtain warranty 

service.” For rental firms, proof of first rental is also required.  Also print your name 

and address and a description of the defect. Send via standard UPS or its equivalent 

to:

   

Thomson Inc. 

 

11721 B Alameda Ave. 

 

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not covered by the 

warranty.

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of 

damage or loss.

• A new unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding operating 

instructions and user controls. Any additional information, should be obtained from 

your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration: 

• Please visit www.ge.com/phones to register your unit. It will make it easier to contact 

you, should it ever be necessary. Registration is not required for warranty coverage.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS 

PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED 

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE 

HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON 

INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY 

INCREASE THE SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE 

ExCLUSIVE REMEDY OF THE CONSUMER.  THOMSON INC. SHALL NOT BE LIABLE 

FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF 

THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED 

WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED 

WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT 

TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS 

LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts so the above 

limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that 

vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

3

2

4

5/6

1

volume 

switch

ringer1 

switch

ringer2 

switch

Thomson Inc.

101 West 103rd Street 

Indianapolis, IN 46290-1102

© 2008 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 29480C 

10-Number Memory  

Two-Line Telephone  

User’s Guide

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING:

 TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

Modular 

telephone 

line jack

Wall plate

ABC

2

DEF

3

1

JKL

5

MNO

6

GHI

4

TUV

8

WXYZ

9

PQRS

7

OPER

0

#

TONE

*

2

1

LINE

LINE

HOLD

CONFERENCE

CONFERENCE  

button

HOLD  

button

LINE 1 & 2  

buttons

1

2

3

4/5

1

2

3

4

5/6

4

3

5

6/7

1/2

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular telephone 

jack, which might look like the one pictured here, installed in your 

home. If you don’t have a modular jack, call your local phone 

company to find out how to get one installed.

Introduction

CAUTION: When using telephone equipment, there are basic 

safety instructions that should always be followed. Refer to the 

IMPORTANT SAFETY INSTRUCTIONS provided with this product 

and save them for future reference.

Before You Begin

Parts Checklist

Make sure your package includes the following items:

Visit the GE website at:  www.GE.com/phones

Base Layout

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