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GE 28851 Series, User Manual

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GE 28851 Series User Manual Download Page 63

6

Index

Set Prompt Language 

15

Speaker Volume 

16

Speakerphone Operation. 

Standby Screen 

19

Storing CID Records (In CID Memory) 

1

Storing CID Records in Internal Memory 

Storing VIP Melody 

6

T

Table of Contents 

5

Telephone Jack Requirements 

8

Telephone Operation 

Telephone Solutions 

5

Three-Way Calling  

9

Tone/Pulse 

9

Transferring External Calls to  

Other Handsets 

0

Troubleshooting Guide 

5

Two-Way Calling 

9

U

Using Intercom with External  

Telephone Calls 

9

V

VIP Melody 

6

Visual Indicators 

VMWI / Visual Ringer Indicator on Handset  
Voice Instruction 

17

W

Warranty Assistance 

6

DESCRIPTION 

MODEL NO.

Handset Replacement Battery 

  5-2814

AC Power adaptor 

5-2812

Belt Clip 

5-2813

Headset 

5-2425

Accessory Handset  w/Charge Cradle 

28801

Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 

1-800-338-0376.

A shipping and handling fee will be charged upon ordering. We are required by law to 

collect appropriate sales tax for each individual state, country, and locality to which 

the merchandise is being sent. Items are subject to availability.

Summary of Contents for 28851 Series

Page 1: ...ECT 6 0 Cordless Handset Speakerphone Answering System User s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets by purchase of optional Model 28801 handset with charge cradle or 28108 speaker box ...

Page 2: ...al telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details N...

Page 3: ...tion is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protecti...

Page 4: ... RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phon...

Page 5: ...Programming the Telephone 19 Standby Screen 19 Programming Functions 19 Phone Book 19 Review Records 19 Add Records 20 Table of Contents Inserting a Pause in the Dialing Sequence of a Stored Number 20 Edit Records 21 Delete Records 21 Dialing a Number from Internal Memory 22 Ignore The Incoming Call 22 Room Monitor applicable only with additional handsets 22 Set Alarm Clock 23 Handset Setup 24 Lan...

Page 6: ...n CID Memory 41 Reviewing CID Records 41 Dialing a CID Number 42 Storing CID Records in Internal Memory42 Deleting a CID Record 43 Deleting All CID Records 43 Table of Contents Answering System Operation 44 Message Counter Indicator 44 Leaving a Message Memo 44 Screening Calls from the Base 45 Message Playback 45 Memory Full 45 Erasing Messages 46 Remote Access 47 Cordless Handset 47 Screening Cal...

Page 7: ...future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28851 Make sure your package includes the items shown here Base Handset Telephone line cord AC power adaptor Handset battery pack Belt clip Battery compartment cover Wall moun...

Page 8: ...ts charge cradles belt clips battery packs and covers than shown above For Model 28851xx5 there will be FOUR additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28851xx6 there will be FIVE additional handsets charge cradles belt clips battery packs and covers than shown above Telephone Jack Requirements To use this phone you need an RJ11C type modular ...

Page 9: ...with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of noi...

Page 10: ...lay TALK button END cancel button delete intercom conf delete intercom conference button pause button redial format button Voice Mail Waiting Indicator VMWI Visual Ringer CALLER ID VOLUME 5 caller id volume up button GOOG 411 Google free one touch directory assistance skip button erase button play stop button review button headset jack ...

Page 11: ...tton speed button D N D do not disturb button Message Counter indicator memo button announce button ans on off answerer on off button find button charge in use voicemail indicator speaker conf int conference intercom button mute button redial button end button speaker button tone button ...

Page 12: ...e battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way BATTERY BLACK WIRE RED WIRE 4 Insert the battery pack 5 Close the...

Page 13: ...erter into the electrical outlet and the DC connector into the jack on the back of the base 4 Place the handset in the base cradle The charge in use voicemail indicator turns on verifying the battery is charging 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or dama...

Page 14: ... go to the main menu 3 Press CALLER ID VOLUME 5 or 6 button to scroll to ANSWERER 4 Press mute menu OK program button to enter the submenu Handset Access Use the corresponding handset keys just like you would use the base buttons see Answering System Setup The button functions are located on the handset above each number key For example to play messages 1 Press the mute menu OK program button to g...

Page 15: ...g system answers a call From the Answerer Menu 1 Press the CALLER ID VOLUME 5or 6 button to scroll to the RING TO ANSWER sub menu 2 Press mute menu OK program button to enter the menu The screen displays RING TO ANSWER 3 4 5 6 TS 3 Use the touch tone pad on the handset to enter the selection or the CALLER ID VOLUME 5or 6 button to scroll to the your selection The default setting is 5 4 Press the m...

Page 16: ...m a tone dialing telephone in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From the Answerer menu 1 Press the CALLER ID VOLUME 5or 6 button to scroll to the SECURITY CODE sub menu 2 Press mute menu OK program button to enter the menu The screen displays SECURITY CODE 1 2 3 3 Use the touch tone pad to enter your...

Page 17: ... finish your announcement NOTE If you choose not to record an outgoing announcement a default announcement plays instead To return to the default announcement after you have recorded your own outgoing announcement press the announce button and release it when you hear the beep Or press the delete button while the announcement is reviewing Sample Outgoing Announcement Hi this is use your name here ...

Page 18: ...or GOOG 411 will connect you with the business you choose 3 When finished press END cancel button to hang up At any point in the call To go back say go back To start over say start over or press When asked for a city and state To enter city and state say the full names for example Palo Alto California To enter a zip code say it or enter with keypad When asked for business name or category To enter...

Page 19: ...r quick dialing each record can contain a maximum of 20 digit numbers and 15 character names Review Records 1 Make sure the phone is OFF not in TALK mode 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME 6 or 5 button to scroll to PHONEBOOK 4 Press mute menu OK program button to enter PHONEBOOK menu 5 Use the CALLER ID VOLUME 6 or 5 button to scroll to VIEW RE...

Page 20: ...and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press the delete intercom conf button to backspace and erase the wrong character s or number s 8 Press the mute menu OK program button again to save your selection The...

Page 21: ... Add Records section Delete Records 1 Make sure the phone is OFF not in TALK mode 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME 6 or 5 button to scroll to PHONEBOOK 4 Press mute menu OK program button to enter PHONEBOOK menu 5 Use the CALLER ID VOLUME 6 or 5 button to scroll to DELETE RECORDS 6 Press the mute menu OK program button to confirm display will ...

Page 22: ... this feature you can transfer all the incoming calls to the answering system When the phone rings press the END cancel button on the handset The answering system will answer the call for you Room Monitor applicable only with additional handsets 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME 6 or 5 button to sc...

Page 23: ...lock 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK program button to go to the main menu 3 Press CALLER ID VOLUME 6 or 5 button to scroll to ALARM 4 Press mute menu OK program button to enter the submenu the screen displays ALARM 1ON 2OFF 5 Use the touch tone pad to enter the selection or use the CALLER ID VOLUME 6 or 5 button to scroll to 1ON or 2OFF 6 If you select ON p...

Page 24: ...nter the menu The screen displays SET LANGUAGE 1ENG 2FRA 3ESP 3 Use the touch tone pad on the handset to select 1ENG 2FRA 3ESP or use the CALLER ID VOLUME 6 or 5 button to scroll to the desired language English is the default setting 4 Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the selected language Handset Name From the H...

Page 25: ...reen displays SET RINGER TONE 01 01 is default setting 3 Use the CALLER ID VOLUME 6 or 5 button to scroll to the desired setting 1 through 20 You will hear a sample of the ringer tone melody you select 4 Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the selected ringer tone NOTE You must have the Ringer Volume set to ON for r...

Page 26: ...l to VIP MELODY sub menu 2 Press mute menu OK program button to select VIP melody feature and then display VIP 1 record If VIP1 does NOT contain any specific number records it will display EMPTY 3 Press CALLER ID VOLUME 6 or 5 button to select the specific VIP melody memory location 10 VIP locations that does not contain any record 4 Press mute menu OK program button to display SELECT MEMORY NOTE ...

Page 27: ...menu 2 Use the CALLER ID VOLUME 6 or 5 button to scroll to the desired VIP Melody Record 3 If you want to delete the information press the delete intercom conf button on the handset while the entry displays The display show DELETE VIP 4 Press delete intercom conf again to confirm You will hear a confirmation tone and the screen displays VIP DELETED Key Tone From the Handset Setup Menu 1 Press the ...

Page 28: ...eys to enter the current hour and minute then use the pause button to select AM or PM 6 Press the mute menu OK program button to save your selection You will hear a confirmation tone and the screen displays the current time Equalizer This feature lets you to adjust the audio quality From the Handset Setup Menu 1 Press the CALLER ID VOLUME 6 or 5 button to scroll to Equalizer 2 Press the mute menu ...

Page 29: ... area code NOTE To restore the default setting to press and release delete intercom conf when the screen displays SET AREA CODE Tone Pulse From the Handset Setup Menu 1 Press the CALLER ID VOLUME 5 or 6 button to scroll to the TONE PULSE sub menu 2 Press mute menu OK program button to enter the menu The screen displays TONE PULSE 41TONE 2PULSE The default setting is 1 TONE 3 Use the touch tone pad...

Page 30: ...et mute menu OK program button The screen displays REGISTERING The screen will then display REGISTERED You may now rename your handset Refer to Step 3 4 of Handset Name Section NOTE IF you are re registering the handset through the handset menu to rename your handset you must go to the Handset Name Section and start from the beginning step De Registration De registration cancels registration Durin...

Page 31: ...uld de register all handsets to ensure proper system operation WARNING It is not recommended that a handset be de registered unless absolutely necessary because once a handset is de registered that handset s telephone features cannot be used until the handset is re registered 1 Disconnect power from the base by pulling the plug out of the back of the unit 2 Press and hold the find button and while...

Page 32: ...ll flash to alert you to an incoming call during paging or if you have a message waiting from your service provider The indicator will remain lit when a handset is in the base charging or when the line is in use Handset The TALK and SPEAKER indicator buttons flash when you receive a call and remain lit during a call The keypad and CID will also light when a call is received VMWI Visual Ringer Indi...

Page 33: ...R Dial the number first then press the TALK or SPEAKER button OR Press the CALLER ID VOLUME 6 or 5 button to select the desired record then press the TALK or SPEAKER button 2 When finished press the END cancel button to hang up NOTE You may enter up to 25 pre dial digits NOTE If you want to delete the pre dial number you entered press the delete intercom conf button until all of the digits are era...

Page 34: ... Setup Ringer Volume menus The other one is this short cut to ringer menu 1 Make sure the phone is OFF not in TALK mode 2 Press the pause button to display SET RINGER LEVEL 5 3 Use the CALLER ID VOLUME 6 or 5 button to scroll to your selection LEVEL 5 is the default setting 4 Press pause button again to save and display the new selection for a few seconds Flash Call Waiting If you subscribe to the...

Page 35: ...LER ID VOLUME 6 to review the newest call and scroll to older calls lower numbers NOTE You may choose from three last dialed numbers 4 Press the TALK or SPEAKER button The number dials automatically If you get a busy signal and want to keep dialing the number press the redial format button to quickly redial the number Exit Press the END cancel button to exit a menu function and return to the stand...

Page 36: ...is OFF not in TALK mode 2 Press and release the delete intercom conf button on a handset The screen displays PAGING EXTENSION 3 Use the touch tone pad to enter the handset number you want to page 1 to page Handset 1 2 to page handset 2 etc and tone to page all handsets 4 To cancel the page press the END cancel delete intercom conf or TALK button on the originating handset or press the END cancel b...

Page 37: ...e from When the maximum or minimum volume level is reached the phone beeps twice VOL 1 is minimum and VOL 5 is maximum Do Not Disturb D N D This feature allows you to turn off all the handset ringer s at once by pressing one button at the base unit even though the ringer volume of handset s has been preset 1 In the standby mode press the D N D button on the base 2 The DND indicator will light and ...

Page 38: ...press the delete intercom conf button NOTE If the receiving handset does not answer within two minutes the intercom call is automatically canceled The originating handset displays NO ANSWER 5 When finished press the END cancel button or delete intercom conf button on either handset to deactivate the intercom NOTE The system is expandable up to 6 handsets by purchase of optional Model 28801FE1 hand...

Page 39: ...conversation Two Way Calling 1 During an external call press the delete intercom conf button and use the touch tone pad to enter the handset number you want to call NOTE The receiving handset presses the delete intercom conf button to answer the intercom call Both intercom users may speak privately The external caller will not hear the intercom conversation 2 When finished press the END cancel but...

Page 40: ...play and the screen displays PAGING FROM on the receiving handset s display 3 When the receiving handset connects press the TALK or SPEAKER button on the originating handset to transfer the call OR 4 Press the TALK or SPEAKER button on the originating handset to transfer the call If the receiving handset does not answer within 30 seconds the originating handset rings back and displays CALLBACK If ...

Page 41: ...information appears on the display while the phone rings giving you a chance to monitor the information and decide whether or not to answer the call Storing CID Records In CID Memory If you are not at home or cannot answer your telephone s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable When the 41st call is received t...

Page 42: ...ng distance code 1 1 317 888 8888 3 digit area code 7 digit telephone number Ten digits 3 digit area code 317 888 8888 7 digit telephone number Seven digits 7 digit telephone number 888 8888 Storing CID Records in Internal Memory You may also store CID information in the phone s internal memory NOTE It is important that you format CID records correctly BEFORE storing in internal memory as you cann...

Page 43: ...e screen displays DELETE CALL ID 4 Press the delete intercom conf button to erase the record showing in the display The screen displays DELETED NOTE Press the END cancel button to return to the standby mode without deleting any CID records Deleting All CID Records 1 Make sure the phone is OFF not in TALK mode 2 Use the CALLER ID VOLUME 6 or 5 button to display any Caller ID record 3 Press and hold...

Page 44: ...as a CL flashing on the display Clock is not set since power up or after power failure f Message counter has six horizontal bars flashing on the display MEMO recording g Message counter has a An flashing on the display Answering incoming calls and recording an incoming call h Message counter has LA The answering system is being accessed remotely NOTE While the messages are playing the message coun...

Page 45: ... messages press the PLAY STOP button While a message is playing you may do the following Press the corresponding PLAY STOP button to stop the message playback Press and release speed button to listen to the message playback at half of its normal speed Press again to cancel and return to standard playback mode Press and release the repeat button to restart the current message Press and release the ...

Page 46: ... hold the delete button until ALL OLD MESSAGES ERASED is announced To erase a message from the handset 1 Press the mute menu OK program button to go to the main menu 2 Press the CALLER ID VOLUME 6 or 5 button to scroll to ANSWERER 3 Press the mute menu OK program button to enter the menu press the CALLER ID VOLUME 6 or 5 to select HANDSET ACCESS submenu 4 Press the mute menu OK program button to a...

Page 47: ...n to access the answering system The screen displays ANSWERER REMOTE ACCESS Press the play stop button to play the message When you are finished listening to your messages press the END cancel button to exit Screening Calls from the Handset Use the handset to screen calls even when you can t hear the answering system When the answering system picks up 1 Press the mute menu OK program button to go ...

Page 48: ...ng system is connected 2 While the outgoing announcement is playing enter the security code 123 OR After the announcement has played and you hear a tone enter security code 123 3 Follow the voice menu to use the answering system s remote functions The remote feature lets you perform the following functions To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase mes...

Page 49: ...ttach the belt clip insert the sides of the belt clip into the slots on each side of the handset 2 Snap the ends of the belt clip into place Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled when the headset is conn...

Page 50: ...handset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury To reduce the risk of fire or personal injury use o...

Page 51: ...ALL ID Prompt asking if you want to erase the CID record showing on the display DELETE Prompt asking if you want to erase one of the 50 records stored in the phone s memory DUPLICATE NUMBER Under VIP melody feature if the desired number record was selected in any one of TEN VIP melody records before the screen displays DUPLICATE NUMBER END OF LIST Indicates that there is no additional information ...

Page 52: ...from service provider CALL SCREENING Indicates you may use the handset to screen calls before answering the call MSG WAITING OFF Indicates voice mail has been retrieved from service provider NEW CALL XX XX represents the number of new CID records not reviewed NO CALLS Indicates there are no CID records in memory NO USER MEMORY Indicates the memory location contains no user memories and the user is...

Page 53: ... up and use the system 0 59 Indicates the total number of messages CL blinking The voice time day stamp needs to be set Answering system is turned off An blinking The system is answering a call F blinking Answering system memory is full Six bars blinking The system is recording a memo or an announcement LA Line Access External line remote answering system Handset Sound Signals Signal Meaning A lon...

Page 54: ... the handset rests in the cradle If not the battery may need to be charged Place handset in charge cradle for at least 20 seconds to reset the unit Handset does not ring Make sure the handset ringer software switch is set to on The handset may be out of range of the base Move closer to the base You may have too many extension phones on your line Try unplugging some extensions Check for a dial tone...

Page 55: ...ry Make sure the unit is connected to a non switched electrical outlet Disconnect the power adaptor from the base and reconnect it Caller ID Error Message The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line No Caller ID You must be subscribed to the standa...

Page 56: ...es are incomplete An extension phone may have been lifted as a message is received Answering system memory is full Erase some messages You may have accidently pressed the play stop button during playback and stopped the message Won t respond to remote commands You must use a tone dial phone This phone does not support pulse rotary dialing Make sure to enter the correct security code Did unit hang ...

Page 57: ...attery is low You re out of range of the base General Product Care To keep your unit working and looking good follow these guidelines Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight or moisture Avoid dropping the unit and other rough treatment Clean with a soft cloth Never use a stro...

Page 58: ...pproved by Thomson Inc could void the user s authority to operate this product For instructions on how to obtain a replacement unit refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to this booklet for future reference or jot down the date ...

Page 59: ...is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss A new unit...

Page 60: ...e liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on thi...

Page 61: ...g a Stored VIP Melody Record 27 Changing the Battery 50 Connecting an Optional Headset to the Handset 49 Connecting the Belt Clip 49 Cordless Handset 47 D Default Setting 31 Delete Records 21 Deleting a CID Record 43 Deleting All CID Records 43 De Registration 30 Dialing a CID Number 42 Dialing a Number from Internal Memory 22 Digital Security System 9 Display Messages 51 Do Not Disturb D N D 37 E...

Page 62: ... Playback 45 Mute 37 P Page 35 Paging All Handsets from a Handset 36 Paging from the Base Group Page 36 Parts Checklist 7 Phone Book 19 Programming Functions 19 Programming the Telephone 19 R Receiver Volume Control 37 Receiving an Incoming Call During an Intercom Call 39 Receiving an Intercom Call 38 Receiving CID Records 41 Recording the Outgoing Announcement 17 Registration 30 Remote Access 47 ...

Page 63: ...l Telephone Calls 39 V VIP Melody 26 Visual Indicators 32 VMWI Visual Ringer Indicator on Handset 32 Voice Instruction 17 W Warranty Assistance 63 DESCRIPTION MODEL NO Handset Replacement Battery 5 2814 AC Power adaptor 5 2812 Belt Clip 5 2813 Headset 5 2425 Accessory Handset w Charge Cradle 28801 Accessory Information To place order have your Visa MasterCard or Discover Card ready and call toll f...

Page 64: ...51 00024919 Rev 1 Dom E 08 14 Printed in China Thomson Inc 101 West 103rd Street Indianapolis IN 46290 1102 2008 Thomson Inc Trademark s Registered Marca s Registrada s Visit the GE website at www GE com phones ...

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