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22

Radio Signal 
Status

Indicates the strength of the radio signal.  

No radio signal.
Radio signal.

Battery Status

Indicates the status of the battery.

Low level.
Partially charged.
Fully charged.
Charging.

Radio

signal

status

Battery 

status

Skype™ 

online

status

Notifications

Current time

Action

Action

Skype credit

SkypeOut

Allows you to make calls to ordinary landline and 
mobile phones.

SkypeIn

Provides you with an ordinary phone number 
for receiving calls on your GE/Skype phone from 
ordinary landline and mobile phones.

Skype 
Voicemail

Skype Voicemail allows you to receive voicemail 
messages and record a greeting.  

Skype Features Supported by the 
GE/Skype Phone

After you have created your Skype account, you can call other 
people with Skype accounts for free. Skype also offers additional 
subscription features, including:
All of these features are supported by your new GE/Skype phone 
and are available at www.skype.com. 

Main Display

The main display of yourGE/Skype phone provides various status 
indicators and access to the Skype menu-based interface. The 
illustration below shows the main screen and its elements.

Summary of Contents for 28310

Page 1: ...416 272 5104 sales phonesdirect ca www phonesdirect ca ...

Page 2: ...Model 28310 2 in 1 Skype Internet Standard Phone User s Guide can be used with the internet or as a traditional landline telephone Quick Guide on pages 12 20 ...

Page 3: ...2 ...

Page 4: ...you to attach more devices to your Internet connection Attach the router to the Internet connection and connect your computer and the base station to the router Should you have any questions regarding the use of the Internet and the router please contact your Internet provider Please note When installing a new router you should be aware that it might take some time up to one hour before it is prop...

Page 5: ...y Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your line If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this...

Page 6: ...cations equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This ...

Page 7: ...e 21 Speakerphone 21 Start a New Call During a Call 21 3 Way Conference Calling 21 SKYPE FEATURES SUPPORTED BY THE GE SKYPE PHONE 22 MAIN DISPLAY 22 PROGRAMMING YOUR PHONE 24 MAIN MENU 24 SIGN INTO SKYPE 25 CONTACTS 25 SEND VOICEMAIL TO A CONTACT26 VIEW CONTACT S SKYPE PROFILE 26 ADVANCED CONTACT MENU 26 Rename a Contact 26 Remove a Contact 26 Edit a SkypeOut Contact Number 27 Block Unblock a Cont...

Page 8: ...Table of Contents CALL DIVERT 36 Call Forward 36 Voicemail Activation 37 Welcome Message 37 PRIVACY 37 MANAGE BLOCKED USERS 38 TONES 38 Incoming Alert Type 38 Ring Tones 39 Intercom Ring Tones 39 Landline Ring Tones 39 Ringing Volume 39 Notification Alert 39 Keypad Tones 39 TIME DATE 40 CORDLESS SETTINGS 40 Register Deregister your handset 40 Handset Name 41 PHONE SETTINGS 41 Contrast 41 Language ...

Page 9: ...TANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28310xx1 Make sure your package includes the items shown here Handset charge cradle AC power adaptor 2 AAA Nickel metal Hydride batteries Battery compartment cover Belt clip Handset Base Gateway Et...

Page 10: ...interference the base of the cordless telephone should not be placed near or on top of a TV microwave oven or VCR If interference continues move the cordless telephone further away from these appliances Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture a...

Page 11: ...ton Space zero button a A button LED alert indicator earpiece End Power Skype status button Right soft button microphone Handset Layout Base Layout Network Connection Status indicator Call Speaker button Navigational selection button ...

Page 12: ...aker End Power button Skype status When in call ends a call Turns the phone on or off by pressing and holding From idle provides access to Skype status menu with a short press Navigational Selection button Press the outer ring to navigate up down left or right Press the round button in the center to select confirm a setting Upper Lower case and numeric button When in text editor changes to lower c...

Page 13: ...ery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Insert the batteries 4 Close the battery compartment by pushing the door up until it snaps into place 5 Plug the AC power adaptor of the charge cradle to an electrical outlet 4 Place the handset in the charge cradle The CHARGE indicator turns on ...

Page 14: ...AC power converter into the electrical outlet and the DC connector into the jack on the back of the base gateway CAUTION Use only the SALOM Model SSW 1328US power adaptor that came with this unit Using other power adaptors may damage the unit This power adaptor is intended to be correctly orientated in a vertical or floor mount position Base Station 1 Choose an area near an electrical outlet and a...

Page 15: ...code setting by pressing Factory preset is for U S If necessary alter your country code by inserting followed by the country code of your choice and press 4 Enter your local area code Press to continue 5 Choose Sign in to Skype or Create new account by pressing followed by NOTE You do not need to create an account from this phone if you already have an existing Skype account OK Clear Enter area co...

Page 16: ...e names can be 6 32 characters You can use any mix of upper and lower case characters numbers and punctuation marks You cannot use spaces or symbols and your name cannot begin with a number or punctuation mark If the name is already in use you will be prompted to try another name Use to input punctuation marks from the symbols table 3 Use the keypad to enter a password and press You are asked to c...

Page 17: ...pe com and sign in to your account Then follow the on screen instructions for registering an email address for your account Sign Into a Skype Account When you have a Skype account you can sign in to Skype Please have your Skype name and password ready before you sign in and be aware of lowercase uppercase and special characters 1 Use to select to select Sign in to Skype 2 Use the keypad to enter y...

Page 18: ...r contact list When you add a name to your list an exchange contact details request is sent to the user The user can accept or decline the request When a request is accepted you can see when your contacts are online and make calls to them You can also view their personal profile details Add a Skype Contact To add a Skype contact press to select Menu then 1 Use to go to Add Contact select by pressi...

Page 19: ...e contact press to select Menu then 1 Use to go to Add Contact select by pressing 2 Use to enter a phone number for use with SkypeOut or landline Select by pressing 3 Use the keypad to enter the contact s name and press 4 Use the keypad to enter the full phone number and press SkypeOut numbers even local numbers must be entered in the following format followed by country code area code and number ...

Page 20: ... again Repeats the search Call Calls the selected name View profile Displays the selected name s profile NOTE You can stop a search at any time by pressing Make and Receive Calls The procedures for making and receiving calls apply to any type of call Skype to Skype calls SkypeOut calls and SkypeIn calls Furthermore you can use your phone for landline telephony Call a Skype Contact To make a Skype ...

Page 21: ...one of the following options 1 Always landline 2 Always SkypeOut 3 Always ask Receive a Call When someone calls you the ringing tone sounds and the incoming call message is displayed To receive a Skype SkypeIn or landline call 1 Press to receive the call 2 Press to end the call Adjust the Earpiece Volume During a call just press or to increase or decrease the increase or decrease the volume The se...

Page 22: ...llers by pressing 4 Press to end the call 3 Way Conference Calling If you have two calls on the line either through call waiting or by starting a new call during a call you can conference the calls together 1 Press to choose Options 3 Use to navigate and highlight Join in Conference to conference the landline and Skype call to your handset You can end the conference by pressing the You now have on...

Page 23: ... your GE Skype phone from ordinary landline and mobile phones Skype Voicemail Skype Voicemail allows you to receive voicemail messages and record a greeting Skype Features Supported by the GE Skype Phone After you have created your Skype account you can call other people with Skype accounts for free Skype also offers additional subscription features including All of these features are supported by...

Page 24: ...ou are busy Offline not signed in Invisible gray Online but unseen by others Current Time The time that is currently set Skype Credit Your current Skype credit balance Action Left soft key Selects the current menu item or confirms a setting depending on the current screen Action Right soft key Cancels the last action or returns to the previous screen depending on the current screen Shortcut to out...

Page 25: ...change your password choose auto sign in Search Searches for Skype contacts online Services View Skype credit SkypeIn and Skype Voice mail status Settings Settings for call divert privacy manage blocked users tones time and date cordless settings phone settings information and advanced settings Programming Your Phone Main Menu The Main menu provides easy access to all of your GE Skype phone settin...

Page 26: ... computer screen 5 You are now asked whether you want to save your Skype name and password for automatic sign in Press to accept to accept to decline NOTE Your first sign in has to be manual but after that you can activate Auto sign in and sign in to your Skype account automatically in case you should turn off the base station or the handset Contacts Your list of contacts contains all Skype users ...

Page 27: ...Press and and to select to select View profile Advanced Contact Menu Rename a Contact You can change the name of a contact If a contact has a Skype user name that is not very informative you can give them a more distinctive name to be shown on your contact list 1 From the From the idle screen press press to enter the main menu to enter the main menu 2 Press to select to select Contacts 3 Press or ...

Page 28: ...er 1 From the From the idle screen press press to enter the main menu to enter the main menu 2 Press to select to select Contacts 3 Press and and to find and select a contact to find and select a contact 4 Press and and to select to select Advanced 5 Press and and to select to select Edit 6 Use to clear and the keypad to retype revised number Block Unblock a Contact You can block a Skype contact t...

Page 29: ...t Advanced 5 Press and to select Request details 6 Use the keypad to enter any text to be sent along with your request 7 Press to send the request NOTE You can only request details from users whose online status is shown with a Call History When signed into Skype you can see all call history information including missed calls outgoing calls incoming calls contact requests or voicemails Whenever th...

Page 30: ... s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number ...

Page 31: ...r to select to select the desired record 4 Press to call a If the Skype history is selected it will dial automatically b If the landline history is selected it will prompt you to select between Dial on SkypeOut or Dial on Landline Use or to select to select the desired calling method NOTE If Dial on Landline is selected you can select the dialing format 7 10 or 11 digits Use or to select to select...

Page 32: ...Press and to select the voicemail of your choice 5 Press to select options Play Call Send voicemail Details Delete View profile Add to contacts My greeting Play Play back the voicemail Call Call the person who has left the voicemail for you Send voicemail Send the person who has left the message for you a voicemail Details View the details of the voicemail Name number date time duration Delete Rem...

Page 33: ...l or choose a particular handset you wish to call NOTE You must have purchased additional handsets and have registerd them to the base unit If youhave only one handset the display will show Only one handset is registered Receiving an Intercom Call When you receive an intercom call your handset will ring and the screen will display Incoming call with Intercom on top banner To answer the call press ...

Page 34: ...onfigurations you make in Details shown to all even the Skype users you have not authorized 1 From the From the idle screen press press to enter the main menu 2 Press and to select Status 3 Press and to select My profile 4 Press and to select your preferred profile Details shown to all Private 5 In Details shown to all press and to select your preferred setting Show my picture Skype name Full name...

Page 35: ...OTE All data regarding home phone office phone and mobile supplied by a Skype user will be recorded in your Contact list when you add the user Change Password You can change the Skype password used for signing in to your Skype account See Create a new Skype account for more information 1 From the From the idle screen press press to enter the main menu 2 Press and to select Status 3 Press and to se...

Page 36: ...ons Search again Call Add to contacts or View profile Services Skype offers customers additional features on a subscription basis The services include the purchase of SkypeOut minutes Skype voicemail and SkypeIn number Using your computer go to www skype com to purchase and set your preferences for these features Skype Credit 1 From the From the idle screen press press to enter the main menu 2 Pre...

Page 37: ...t the phone number whenever Call forward is active Voicemail Activate your Voicemail allowing callers to leave a message after listening to your welcome message Welcome message After activating Voicemail you can record your welcome message If you do not record a personal message the Skype standard message will be used instead Regarding forwarding of landline calls Please contact your landline prov...

Page 38: ...ble to answer the call 1 From the From the idle screen press press to enter the main menu 2 Press and to select Settings 3 Press and to select Call divert 4 Press and to select Welcome message 5 Press to select Options 6 Press Record new to record your welcome greeting and press Play to hear the recorded message recorded Privacy You can limit whom you wish to accept a Skype or SkypeIn call from Yo...

Page 39: ... press press to enter the main menu 2 Press and to select Settings 3 Press and select Manage blocked users 4 Press and to select desired Skype contact 5 Press to unblock user Tones You can configure keypad tones ring tones etc on your GE Skype GE Skype phone The following are just a few examples The following are just a few examples 1 From the From the idle screen press press to enter the main men...

Page 40: ...nging volume of the handset for incoming calls 1 From Tones press and to select Ringing volume 2 Change the ringer volume level using Notification Alert You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorization request 1 From Tones press and to select Notification alert 2 Press and to select your preferred alert type Beep Silent NOTE Whenever you ...

Page 41: ...m the idle screen press to enter the main menu 2 Press and to select Settings 3 Press and to select Time and date 4 Press and to select Time zone 5 Press and to select your preferred time zone GMT 12 GMT 13 6 Press and select Daylight saving 7 Press and to select your preferred mode Daylight saving Standard If you wish to adjust the Time format and Time separator as well as the Date format and Dat...

Page 42: ...pace and delete one character at a time or press and hold to delete all Phone Settings Contrast You can adjust the contrast of your display 1 From the idle screen press to enter the main menu 2 Press and to select Settings 3 Press and to select Phone settings 4 Press to select Contrast 5 Change the Contrast level using Should you accidentally select a setting which makes it hard for you to find th...

Page 43: ...ecify the preferred routing for a call 1 From the idle screen press to enter the main menu 2 Press and to select Settings 3 Press and to select Phone settings 4 Press and to select Preferred line 5 Press and to select your preferred port Landline SkypeOut Always ask Region Skype does not know the location where you are connected to the Internet therefore you will always have to enter the country s...

Page 44: ... However if you have an advanced Internet connection and are not familiar with firewalls and ports we recommend that you consult someone with knowledge on this or read more on the topic at www skype com In IP mode you can choose Dynamic or Static The default setting of your GE Skype phone is dynamic IP mode which covers the GE Skype phone is dynamic IP mode which covers the is dynamic IP mode whic...

Page 45: ...regarding this proxy This is how to do it 1 From the idle screen press to enter the main menu 2 Press and to select Settings 3 Press and to select Advanced 4 Press and to select Internet settings 5 Press and to select Firmware proxy 6 Press to select Proxy 7 Press and to select Yes 8 Use the keypad to enter the HTTP proxy IP Address An Install Wizard will guide you through the configuration Firmwa...

Page 46: ...pecifications of the firmware version presently used in the base station and the handset 8 Under All Firmware vers you can see prior updates Press and to select your preferred version 9 Press again to install the selected version You will then be asked if you are sure you want to update Press to accept the update or to cancel WARNING DO NOT interrupt software update If your GE Skype phone has not ...

Page 47: ...partment door back on 6 Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions Do not burn disassemble mutilate or puncture Batteries of this type could release toxic mate...

Page 48: ...d from handset Adjust handset volume You experience static noise or fading in and out The handset may be out of range of the base Move closer to base Verify the base is not plugged into an outlet with another household appliance If necessary relocate the base Another unit for instance a computer is using the Internet connection Free up bandwidth by ending other ongoing Internet traffic or get an I...

Page 49: ... the base and reconnect it Caller ID Error Message The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line No Caller ID In order to receive Caller ID information you must subscribe to the standard name number Caller ID service from your local telephone company...

Page 50: ... the base station has received an IP address Cannot connect to Skype from my workplace or school Most likely your base station is behind a proxy server which are often used by companies and schools Configure the Skype proxy via Settings Advanced Internet settings Skype proxy Also you have to configure via Settings Advanced Internet settings Firmware proxy Please contact the IT support resource at ...

Page 51: ...t long enough before they hang up People calling you should allow the phone to ring at least five times before they hang up Cannot call via my landline connection The base station is may not be connected to your landline Connect the landline to your base station The landline may be out of order Check your landline connection with another traditional phone if available and hear if there is a dialli...

Page 52: ...en press Menu and 555 then select your preferred contrast setting There is no antenna symbol in the upper left hand corner of the display You may be too far away from the base station Move the handset closer to the base station The base station may be turned off Turn on the base station The red LED light must be on at all times Incorrect language on the handset You have chosen the wrong language F...

Page 53: ...struction that can shield radio signals You re too close to appliances such as microwaves stoves televisions entertainment centers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Handset battery is low To place order have your Visa MasterCard or Discover Card ready and call t...

Page 54: ... Thomson Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations PO Box 1976 Indianapolis IN 46206 1976 Attach your sales receipt to the booklet for future reference or jot down the date this product was p...

Page 55: ...at the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty I...

Page 56: ...lusive remedy of the consumer Thomson Inc shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the extent prohibited by applicable law any implied warranty of merch...

Page 57: ...gs 40 Create New Account 32 Create New Skype Account 15 D Deleting a CID Record 31 Dial a Landline Number 20 Dialing Landline or Skype calls from Call History30 Digital Security System 9 E Edit a SkypeOut Contact Number 27 F Firmware Update 44 First Time Start Up 14 G General Product Care 52 Getting Started with Skype 15 H Handset Layout 10 Handset Name 41 I Important Installation Guidelines 9 Inc...

Page 58: ...ntact26 Service 53 Sign Into a Skype Account 16 Sign into Skype 25 32 Sign Out 33 Skype Credit 35 Skype Features Supported by the GE Skype Phone 22 Skype Ports 45 Skype Solutions 48 Skype 32 SkypeIn 35 Speakerphone 21 Start a New Call During a Call 21 Storing Landline CID or Skype Records in Internal Memory 30 T Table of Contents 6 Table of Contents 7 Telephone Jack Requirements 9 Telephone Soluti...

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Page 61: ...102 2007 Thomson Inc Trademark s Registered Marca s Registrada s Model 28310 00017707 Rev 0 Dom E 07 21 Printed in Malaysia Skype SkypeMe SkypeOut SkypeIn Skype Voicemail the whole world can talk for free the Skype logo and the S logo are trademarks of Skype ...

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