GE 28041 Series Page 55 User Manual Download | Manualshive

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55

Unit locks up and there is no communication between the base and cordless handset

• Unplug the AC power adaptor from the wall outlet and the back of the base.

Remove the handset battery. Wait for 30 seconds and plug the power adaptor
back into the base and wall outlet. Reconnect the battery and charge for 16 hours.

Handset displays "

SEARCHING

" or "

OUT OF RANGE

" and cannot link up with the base

when the TALK/CALL BACK button is pressed.

• Handset may be out of range of the base. Move closer to the base.
• Make sure the power adaptor is properly installed.
• Disconnect the handset battery and plug it in again. Place the handset on the

cradle for at least to 3 minutes.

• Disconnect the power adaptor and plug it in again. Then place the handset on

the cradle for at least to 3 minutes.

Handset displays "

HANDSET NEEDS REGISTRATION

"

• Follow the programming in the telephone procedures to re-register the handset

to the base.

• Press the SELECT button to begin handset registration. Follow instructions on

Handset screen.

Caller ID Solutions

No Display

• Charge the battery (for 16 hours). Or replace the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.

Disconnect the AC power adaptor from the base and reconnect it.

Caller ID Error Message

• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates
the presence of noise on the line.

No Caller ID

• In order to receive Caller ID information, you must subscribe to the standard

name/number Caller ID service from your local telephone company.

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Summary of Contents for 28041 Series

Page 1: ...Model 28041 5 8GHz Color Handset Speakerphone Answering System User s Guide ...

Page 2: ...our own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your line If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will ...

Page 3: ...e and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Commu...

Page 4: ...on 17 Handset Name 18 Deregistration 18 Global De Registration 19 Default Setting 20 Display Setting 20 Wallpaper 20 Color Scheme 21 Set Contrast 21 Sound Setting 21 Ringer Volume 22 Ringer Tone 22 Key Tone 22 Answering System Operation 23 Message Counter 23 Mailbox Indicator 24 Leaving a Message 24 Screening Calls from the Base 24 Memory Full 24 Messages Playback 25 Leaving a Memo 26 Answering Sy...

Page 5: ...cording Ringer Tones 47 Record Your Own Ringer Tones 47 Record with Included Audio Cable or an Optional Headset 48 Record with the Handset Microphone 49 Choosing the Recorded Sound Clip as Ringer Tone 49 Assigning the Recorded Sound Clip to Phone Book Record 49 Belt Clip and Optional Headset 50 Connecting the Belt Clip 50 Connecting an Optional Headset to the Handset 50 Changing the Battery 50 Bat...

Page 6: ...e cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28041xx1 Make sure your package includes the items shown here Base Handset Belt clip Telephone line cord AC power adaptor Handset battery pack Battery compartment cover Wall mount bracket Ringer recording cab...

Page 7: ... your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances ...

Page 8: ...perature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying teleph...

Page 9: ...INGER button INTERCOM button erase button FLASH DELETE button PHONEBOOK button REDIAL button EXIT button play button rev review button TALK CALL BACK button CALLER ID VOLUME button EARPIECE CALLER ID VOLUME button SELECT MUTE button VISUAL RING INDICATOR LIGHT MICROPHONE ...

Page 10: ... button REVIEW button PLAY STOP 1 button indicator SKIP button DO NOT DISTURB button MEMO button VOL volume buttons PLAY STOP 3 button indicator PLAY STOP 2 button indicator Message indicator PAGE button DAY CHECK button HOUR button MIN minute button LANGUAGE button Microphone SPEAKER Base Layout ...

Page 11: ...tery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE It is important to maintain the polarity black and red wires to the jack inside the compartment To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery pack 5 Close the battery compartment by pushing the door up until it snaps...

Page 12: ...ith this unit Using other power adaptors may damage the unit Wall Mounting 1 Turn the base over 2 Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower portion of the bottom of the base Then push down and snap the pedestal into place 3 Slip the mounting holes on the back of the base over the wall plate posts and slide the unit do...

Page 13: ...nounces OPTION FRANCAISE and Fr shows in the message counter Press the LANGUAGE button again to change to the SPANISH voice prompt The unit announces SELECCION ESPANOL and SP shows in the message counter NOTE To change to English press the LANGUAGE button again NOTE In remote access mode the system follows the selected language The voice prompt language cannot be switched remotely Voice Time Day S...

Page 14: ...r your current outgoing announcement 1 Make sure the answering system is ON 2 Press and hold the ANNOUNCE 1 or ANNOUNCE 2 button until the speaker announces RECORD ANNOUNCEMENT AFTER TONE 3 Begin speaking after you hear the beep 4 Release the button when you finish your announcement NOTE If you choose not to record an outgoing announcement a default announcement plays instead To return to the defa...

Page 15: ...the REV button in standby mode and follow the voice instructions Programming the Telephone The handset menu gives you access to all of the built in features Press the MENU button to display the first menu PHONE BOOK and press 6 and 5 buttons to navigate to the desired menu option Press the SELECT button to activate a menu option For details on programming refer to the applicable section During pro...

Page 16: ...available Language Area Code Intercom Auto Answer Handset Name Registration Deregistration and Default Setting 1 Make sure your phone is OFF not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to PHONE SETTING 3 Press the SELECT button to enter the menu Language This menu allows you to change the language of the display prompts From the PHONE SETTING menu 1 Use the 6 or 5 ...

Page 17: ...DE shows on the display Registration Your handset is pre registered and ready to use It is not recommended that handset be registered again unless absolutely necessary From the PHONE SETTING menu 1 Use the 6 or 5 button to scroll to REGISTRATION 2 Press the SELECT button to enter the menu 3 Use the 6 or 5 button to scroll to NO or YES The default is NO 4 If you select YES press the SELECT button t...

Page 18: ...the letter M press the 4 key 3 times for the letter I Press the 8 key for the letter T press the 4 key twice for the letter H 4 Press the SELECT button to save your selection You will hear a confirmation tone NOTE If you make a mistake use the FLASH DELETE button to backspace and delete one character at a time Deregistration Deregistration cancels registration During the deregistration process kee...

Page 19: ...sets become lost you should de register all handsets to ensure proper system operation Follow the steps below to deregister all handsets at the same time WARNING It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered that handset s telephone features cannot be used until the handset is re registered NOTE Before starting global deregi...

Page 20: ... 1 Make sure your phone is OFF not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to DISPLAY SETTING 3 Press the SELECT button to enter the menu Wallpaper You may choose from the 10 preset images and or the downloaded images to be wallpaper of the idle display For details of picture download see the Picture Download section From the DISPLAY SETTING menu 1 Use the 6 or 5 b...

Page 21: ... the background From the DISPLAY SETTING menu 1 Use the 6 or 5 button to scroll to SET CONTRAST 2 Press the SELECT button to enter the menu 3 Use the 6 or 5 button to scroll to the desired contrast 1 2 or 3 The default is 2 4 Press the SELECT button to save your selection You will hear a confirmation tone Sound Setting There are three programmable menus available Ringer Volume Ringer Tone and Key ...

Page 22: ... Recording Ringer Tones From the SOUND SETTING menu 1 Use the 6 or 5 button to scroll to RINGER TONE 2 Press the SELECT button to enter the menu 3 Use the 6 or 5 button to scroll to the desired ringer tone The default is TONE 1 4 Press the SELECT button to save your selection You will hear a confirmation tone Key Tone From the SOUND SETTING menu 1 Use the 6 or 5 button to scroll to KEY TONE 2 Pres...

Page 23: ...or after power failure f Six horizontal bars flashing on the display MEMO is recording g AN flashing on the display The system is answering an incoming call and recording an incoming call h LA displays steadily The answering system is being accessed remotely i A1 or A2 flashing on the display Announcement 1 or Announcement 2 is selected as the current outgoing announcement during announcement sele...

Page 24: ...ailbox 2 If there is no entry of mailbox number during that period then your message will be left in the default mailbox 1 NOTE The maximum recording time for each message is 3 minutes and the total recording time of this unit is 20 minutes Screening Calls from the Base 1 When the answering system answers the call listen while the caller leaves a message to determine who is calling 2 To speak to t...

Page 25: ...xt message Press the DELETE button to erase the current message Erasing Messages You may erase messages in several ways To erase a message while it is playing 1 Press and release the respective mailbox button 1 4 g or 2 4 g or 3 4 g 2 Press the REV 3 and SKIP 4 buttons to select and play the message you want to erase 3 Press the DELETE button the current message is erased and the next message play...

Page 26: ... hold the mailbox button 1 4 g or 2 4 g or 3 4 g You must hold the button until you finish recording the memo 3 Begin speaking after it announces RECORD MESSAGE 4 Release the mailbox button when finished Answering System Remote Access You may access the answering system with the cordless handset or from any tone dial compatible telephone IMPORTANT NOTE The following procedures can ONLY be done wit...

Page 27: ...code 5 Press the SELECT button to save your selection You will hear a confirmation tone NOTE If you make a mistake key in the digits again or press the FLASH DELTE button to erase all and re enter Ring to Answer This feature lets you select the number of times you want the phone to ring before the answering system answers the call 1 Press the MENU button and use 6 or 5 button to scroll to ANSWERER...

Page 28: ...When the answering system picks up 1 Press the SELECT button to access the answering system 2 Listen as the caller leaves a message 3 Press the TALK CALL BACK or SPEAKER buttons to speak to the person or press the SELECT button to stop screening the call Remote Access from Another Location You can access your answering system from any touch tone phone by entering your 3 digit security code during ...

Page 29: ...an record new messages NOTE The unit also answers after the 10th ring if it is turned off To access the answering system enter your 3 digit security code after you hear the beep Telephone Operation CHARGE IN USE Indicator on the Base The CHARGE IN USE indicator is lit when the phone is in use or a handset is charging in the base charge cradle It flashes when you receive a call Visual Ring Indicato...

Page 30: ...alk mode you may adjust the receiver volume by pressing the 6 or 5 button There are four volume levels to choose from When the maximum or minimum volume level is reached the phone beeps twice VOL 1 is minimum and VOL 4 is maximum Call Timer After you press TALK CALL BACK or SPEAKER button on the handset the built in call timer shows in the display and begins counting the length of time of the call...

Page 31: ...led 1 Press the REDIAL button first then use the 6 or 5 button to select the desired redial number 2 Press the TALK CALL BACK or SPEAKER button the number dials automatically OR If you get a busy signal and want to keep dialing the number press the REDIAL button to quickly redial the number Exit Press the EXIT button to exit a menu function and return to the standby screen Page The page feature he...

Page 32: ... the 6 or 5 button to scroll to the desired handset you want to page Or scroll to 5 GLOBAL PAGE to page all handsets 5 Press the SELECT button 6 The receiving handset is paged and emits a tone 7 To cancel the page press the EXIT INT or TALK CALL BACK button on the originating handset OR Press the INT button on the receiving handset to enter intercom mode Mute To have a private off line conversatio...

Page 33: ... in each handset display 3 To cancel press the DO NOT DISTURB button again NOTE You can press the DO NOT DISTURB button and activate the function immediately even when there is incoming call ringing in or during call screening after the call is taken by the answerer Room Monitor This is only applicable when 2 or more handsets are registered to the same base unit IMPORTANT NOTE The following proced...

Page 34: ...eature allows you to have a conversation with another registered handset without tying up the telephone line allowing you to still receive incoming calls IMPORTANT NOTE The following procedures can ONLY be done with Model 28011 and 28041 handsets Handset to Handset Intercom Call 1 Make sure the originating phone is OFF not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to...

Page 35: ...all during an intercom call the intercom call is immediately terminated and both handsets ring Either handset user may press the TALK CALL BACK or SPEAKER button to answer the call Using Intercom with External Telephone Calls During a telephone call you may use the intercom paging function to page another handset and have an off line private two way intercom conversation You may also have a three ...

Page 36: ...n external call press the INT button to enter the intercom menu 2 List of registered handsets shows on the display Use the 6 or 5 button to scroll to the desired handset you want to intercom with 3 Press the SELECT button to page LINE ON HOLD shows on the display 4 The receiving handset is paged and emits a paging tone 5 Press the INT button on the receiving handset to answer the intercom call 6 D...

Page 37: ... are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company if you receive an incoming call and you ar...

Page 38: ... the stored information at any time Calls received since your last review show as NEW CALL XX on the top line of the display Reviewing CID Records As calls are received and stored the display is updated to let you know how many calls have been received To scroll CID records 1 Make sure the phone is OFF not in talk mode 2 Press the 6 button to review the newest CID record 3 Press the 5 button to re...

Page 39: ...digit area code 7 digit telephone number Ten digits 3 digit area code 317 888 8888 7 digit telephone number Seven digits 7 digit telephone number 888 8888 Storing CID Records into Phone Book You may also store CID information in the Phone Book NOTE It is important that you format CID records correctly for dialing out BEFORE storing in the Phone Book as you cannot reformat CID records stored in mem...

Page 40: ...e 6 or 5 button to scroll to DELETE 5 Press the SELECT button to show DELETE CALL ID 6 Press the SELECT button again to confirm the deletion The display shows DELETED NOTE Press the EXIT button to return to the standby mode or if no action is taken it will exit automatically after one minute Deleting All CID Records 1 Make sure the phone is OFF not in TALK mode 2 Use the 6 or 5 button to display a...

Page 41: ...cture will show on the display You may choose from 10 different polyphonic melodies 10 different ring tones and 5 recorded ring tones 1 Make sure your phone is OFF not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to PHONE BOOK 3 Press the SELECT button to enter the phone book NOTE You may press the PHONEBOOK button to shortcut to the phone book too 4 Use the 6 or 5 butt...

Page 42: ...ton to scroll to your desired picture NOTE You have to download images from the PC to the handset or the unit beeps when pressing the 6 or 5 button 13 Press the SELECT button to save the record You will hear a confirmation tone and the display shows the whole record for 2 seconds 14 To enter another name and number return to step 4 and repeat the process Storing the Last Number Dialed Store a dial...

Page 43: ...you dial 9 for an outside line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence You can press the PAUSE button to insert a P pause when you enter the telephone number when adding a phone book entry Reviewing Phone Book Records 1 Make sure your phone is OFF not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to PHONE BOOK 3 Press ...

Page 44: ...the 6 or 5 button or the number keys to scroll to the desired record 2 Press the SELECT button to view the details of the record 3 Press the SELECT button again to show the option menu The display shows EDIT and DELETE 4 Use the 6 or 5 button to scroll to DELETE 5 Press the SELECT button and the display shows the details of the record again with DELETE 6 Press the SELECT button to delete the recor...

Page 45: ...tep 2 through 4 in Dial a phone book record while in talk mode to dial them one by one Picture Download Download Your Own Image Do you have any favorite images stored in your personal computer that you would like to use as your 28041 handset wallpaper or to assign to one of your 50 available phone book directories Using the provided Image Editor Software you can view and convert your images Once y...

Page 46: ... correctly installed into your computer using the larger end of the connector and your handset using the smaller end of the connector After you have completed the image editing process 1 Press the SEND TO PHONE icon to make sure that the software can communicate with the handset 2 A window pops up that states Connection has been made to the Handset Press OK to continue download 3 Handset displays ...

Page 47: ...c typically produces the best sounding recorded ringer It is recommended to begin recording your ringer at the beginning of a song rather than a portion from the middle to produce an audibly pleasing custom ringer 1 Make sure your phone is OFF not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to SOUND SETTING 3 Press the SELECT button to enter the menu 4 Use the 6 or 5 b...

Page 48: ...011 handset From the REC RING TONE menu 1 Use the 6 or 5 button to scroll to the AUDIO_CABLE or HEADSET 2 Press the SELECT button to enter 3 Verify the cable headset is connected to your handset then press the SELECT button again to start the count down display The handset will start recording and the second number will decrease automatically 4 The recording will stop when the display counts down ...

Page 49: ... SELECT button any time to stop When the recording stops the display will show 2 options REPLAY and RE RECORD Follow the steps under section Record with Included Audio Cable or an Optional Headset to replay the recorded ringer tone or re record the ringer tone IMPORTANT NOTE When you want to use the handset microphone to record ringer tones DO NOT insert the Audio cable or the optional headset int...

Page 50: ...lls using the headset 4 To return to normal operation unplug the headset from the jack Changing the Battery CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved model 5 2660 Nickel metal Hydride battery Ni MH which is compatible with this unit 1 Make sure the telephone is OFF not in TALK mode before you replace the battery 2 Remove the battery compartment door 3 ...

Page 51: ...CHARGING Indicates the handset need to charge for a period of time before it can resume normal function DELETE ALL Prompt asking if you want to erase all Caller ID records DELETE CALL ID Prompt asking if you want to erase the Caller ID record that is shown on the display DELETE Prompt asking if you want to erase one of the 50 records stored in the phone s memory END OF LIST Indicates that there is...

Page 52: ...wed NEW CALL XX XX represents the number of new CID records not reviewed NO CALLS Indicates there are no CID records in memory NO DATA No Caller ID information was received OUT OF RANGE May indicate handset is too far away from the base or that the power has been interrupted Move closer and check connections PAGING or Someone pressed the PAGE button on the base or INT PAGING FROM button on the han...

Page 53: ...t Sound Signals Signal Meaning A long warbling tone with ringer on Signals an incoming call Three short beeps Page signal One long beep Confirmation tone for the completion of a function One short beep during room monitoring mode Ring alert tone One short beep every 7 seconds Low battery warning Troubleshooting Guide Telephone Solutions No dial tone Check and repeat installation steps Ensure the b...

Page 54: ...olume The handset may be out of range Move closer to the base You may have enabled Do Not Disturb DND Make sure the DND is off You may have too many extension phones on your line Try unplugging some phones Check for dial tone You experience static noise or fading in and out The handset may be out of range of the base Move closer to the base Make sure base is not plugged into an outlet with another...

Page 55: ...it in again Then place the handset on the cradle for at least 2 to 3 minutes Handset displays HANDSET NEEDS REGISTRATION Follow the programming in the telephone procedures to re register the handset to the base Press the SELECT button to begin handset registration Follow instructions on Handset screen Caller ID Solutions No Display Charge the battery for 16 hours Or replace the battery Make sure t...

Page 56: ...nditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Baby monitor is using the same frequency Handset battery is low General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with ...

Page 57: ...lations PO Box 1976 Indianapolis IN 46206 1976 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date ________________________________________________________ Name of store _____________________________________________...

Page 58: ... 46 Choosing the Recorded Sound Clip as Ringer Tone 49 CID Error Codes 38 Color Scheme 21 Connecting an Optional Headset to the Handset 50 Connecting the Belt Clip 50 D Default Setting 20 Deleting a CID Record 40 Deleting a Phone Book Record 44 Deleting All CID Records 40 Deregistration 18 Dialing a CID Number 38 Dialing a Phone Book Record 44 Digital Security System 7 Display Messages 51 Display ...

Page 59: ... Outgoing Announcement 14 Registration 17 Remote Access from Cordless Handset 26 Remote Access Security Code 27 Reviewing Choosing the Announcement 15 Reviewing CID Records 38 Reviewing Phone Book Records 43 Ring to Answer 27 Ringer Tone 22 Ringer Volume 22 Ringer Volume Shortcut 32 Room Monitor 33 S Screening Calls from the Base 24 Screening Calls from the Handset 28 Service 57 Set Contrast 21 Se...

Page 60: ...dard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss A new or refurbished unit will be shipped to you freight prepaid What your warranty does not cover Customer instruction Your U...

Page 61: ...disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above How state law relates to this warranty Some states do not allow the exclusion nor limitation of incide...

Page 62: ...Model 28041 00008005 Rev 0 Dom E S 06 15 Printed in China Thomson Inc 10330 North Meridian St Indianapolis IN 46290 1024 2006 Thomson Inc Trademark s Registered Marca s Registrada s ...

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