
47
T
ROUBLESHOOTING
G
UIDE
T
ELEPHONE
Problem
Solution
No dial tone
•
Check installation:
—
Is the base power cord connected to a working outlet?
—
Is the telephone line cord connected to the base unit
and the wall jack?
•
Connect another phone to the same jack; the problem
might be your wiring or local service.
•
Is the cordless handset out of range of the base?
•
Make sure the battery is properly charged (12 hours).
•
Is the battery pack installed correctly?
•
Did the handset beep when you pressed the TALK/callback
button? Did the charge/page indicator on the base come
on? The battery may need to be charged.
•
Place handset in charge cradle for at least 20 seconds.
Dial tone is OK,•
Make sure the TONE/PULSE switch on the base is
but can’t dial out
set to the type of phone service you are subscribed to.
Handset/Base does
•
Make sure the handset ringer switch is turned to on and
not ring
the base ringer is programmed to HI.
•
Move closer to the base. The handset may be out of range.
•
You may have too many extension phones on your line. Try
unplugging some phones.
•
Check for dial tone.
You experience static,•
Change channels.
noise, or fading in and out
•
Move closer to base (cordless handset might be out
of range).
•
Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
•
Charge battery.