20
Problem
Solution
Cannot hear the
• Set the RING/PWR switch on the handset to ON (the far left
Page alert tone
position).
Range is shorter
• Press the CHAN button during the conversation to select a
than normal
new channel.
• Position the base antenna upward.
Battery will not hold a
• Be sure you are sufficiently charging the battery. When the
charge OR is fully charged
battery has been charged for 12 hours, you can expect
and the BAT LOW lights
approximately 4 hours of talk time.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on
• Place handset in base for 10 seconds to reset the phone. If
that doesn’t work, charge battery for 12 hours.
Memory Dialing
• Did you program the memory location keys correctly?
doesn’t work
See p. 12.
• Did you follow proper dialing sequence? See pp. 13-15.
• Make sure T/P switch is correctly set.
See pp. 4-7.
Unit locks up
• If the unit doesn’t work, reset the unit by disconnecting and
reconnecting the handset battery and then return the handset
to the base.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the
power returns.
While using the headset,
• Make sure the headset is plugged into the handset. When
you can’t hear the caller
you plug in the headset, the handset receiver and micro-
and the caller can’t hear you.
phone are disabled.
• Unplug the headset if you want to
use the handset instead.
T
ROUBLESHOOTING
G
UIDE
(
CONTINUED
)
