GE 2-9398 User Manual Download Page 27

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ROUBLESHOOTING

IPS

ELEPHONE

Problem

Solution

No dial tone.

• Check hook switch to make

Won't dial out

sure it pops up.

• Make sure TONE/PULSE is set to correct

position.

• Unplug the phone, wait 30 seconds and

plug the phone back in.

Phone doesn’t ring

• Check RINGER VOLUME.

• Could have too many phones on one line.

Low handset volume

• Check the volume settings.

Light and tone

• This is normal as power is fluctuating

feedback flutter when

with phone outpulsing.

dialing in PULSE mode.

Can’t be heard by

• Make sure phone cord is securely

other party

plugged in.

• Make sure other phones are not OFF hook at

the same time. If so, this is normal condition
as volume drops when additional phones are
used at once.

Memory dialing

• Make sure you entered numbers correctly.

(See “Memory Dialing.”)

Summary of Contents for 2-9398

Page 1: ...2 9398 We bring good things to life Caller ID Telephone User s Guide ...

Page 2: ...res where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules Oper...

Page 3: ...ORED NUMBER 18 DIALING LONGER NUMBERS FROM MEMORY 18 CALLER ID OPERATION 19 RECEIVING AND STORING CALLS 19 REVIEWING MESSAGES 20 DELETING RECORDS 21 DIALING A CALLER ID NUMBER 21 CALLING OUTSIDE YOUR AREA CODE 22 MESSAGE INDICATORS 23 TROUBLESHOOTING TIPS 24 GENERAL PRODUCT CARE 26 SERVICE 26 INDEX 27 WARRANTY 28 TABLE OF CONTENTS WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSE TH...

Page 4: ...n the following items Handset AC power supply 5 2381 Handset cord Line cord POWERING THE CALLER ID TELEPHONE This unit is designed to be powered by the AC adapter When using AC power a 9 volt battery acts as a backup enabling continuous operation of full telephone and Caller ID features for up to 4 hours and 30 hours of only Caller ID signal reception in the event of power failure If you are plann...

Page 5: ...n as possible in order to retain the information in the Caller ID memory THIS END UP FOR WALL USE THIS END UP FOR DESK USE BATTERY 1 Remove the base plate by pressing down the tabs and lifting it from the base 2 Loosen the screw on the battery compartment door and open the door 3 Insert the battery as shown in the diagram inside the battery compartment 4 Close the battery door tighten the screw an...

Page 6: ...ch located on the side of the unit to TONE if you have touch tone service set it to PULSE if you have rotary service 3 Plug the telephone line cord into a modular jack and into the PHONE LINE jack on the back of the unit 4 Plug the power supply cord into the POWER 9V AC jack on the back of the unit thread it through the strain relief and then plug the adapter into an AC power outlet CAUTION Use on...

Page 7: ...ER 9V AC jack on the back of the unit and then thread it through the bottom of the base 5 Reverse the direction of the base plate and replace it by putting the tabs into bottom slots in the middle of the unit first and then snapping the bottom tabs into place 6 Set the PULSE TONE switch located on the side of the unit to TONE if you have touch tone service set it to PULSE if you have rotary servic...

Page 8: ...1 Press the MENU button After the initial setup the display will show the current time 2 Press the STORE button STORE appears in the display 3 Use the keypad to enter the correct hour it must be a two digit entry i e 07 4 Use the keypad to enter the correct minutes it must be a two digit entry 5 Press 1 for AM or 2 for PM 6 Press STORE within 15 seconds to save the time and go to the next step ENT...

Page 9: ...e next step 10 22 07 15AM LCD CONTRAST STEP 4 SETTING THE AREA CODE 1 Press the STORE button 2 Enter your area code 3 Press STORE within 15 seconds to save the desired area code and go to the next step STEP 6 SETTING THE LANGUAGE 1 Press the STORE button 2 Press REVIEW up or REVIEW down to scroll through the available languages English French and Spanish 3 Press STORE within 15 seconds to save the...

Page 10: ...at you can only listen or talk at one time Stay reasonably close to the phone so that you can be clearly heard by the person to whom you are talking UNDERSTANDING THE LCD LIQUID CRYSTAL DISPLAY AND MENU SYSTEM Your Caller IDTelephone has a menu driven display which not only gives you Caller ID information but also is used to set up the phone and make adjustments to many of the features The followi...

Page 11: ...rows to scroll through the menus See Setup for information on how to change the menu settings PLACING A CALL 1 Press the SPEAKER button or pick up the handset 2 Dial the phone number you want to call 3 Press SPEAKER or replace the handset to hang up THE CALL TIMER Whenever you make a call the elapsed time appears in the display to show you the duration of the call When you hang up the call timer i...

Page 12: ...t volume The display shows the current setting ADJUSTING THE HANDSET VOLUME 1 Pick up the handset 2 Press the VOLUME or button to adjust volume The display shows the current setting The handset volume returns to the normal setting when you hang up the handset REDIAL AND BUSY REDIAL FEATURE The BUSY REDIAL button does two things redials the last number you called or automatically redials a busy num...

Page 13: ... 1 Press the STORE button 2 Press a number key 0 9 to choose the amount of time between redials 0 immediate 1 10 seconds 2 20 seconds 3 30 seconds 4 40 seconds 5 50 seconds 6 60 seconds 7 70 seconds 8 80 seconds and 9 90 seconds 3 Press the STORE button again 4 Press the BUSY REDIAL button ADJUSTING THE LINE SIGNAL DETECTION DELAY TIME This adjustment may be needed if the phone company presents a ...

Page 14: ... to continue the phone conversation Picking up the handset while the speakerphone is muted automatically turns off the mute function DO NOT DISTURB The Do Not Disturb feature lets you mute the ringer volume for a predetermined amount of time so that you are not interrupted by incoming phone calls Press the NO DISTURB button the indicator starts blinking The Do Not Disturb feature is automatically ...

Page 15: ... button is active The FLASH default time is 6 seconds To adjust the time 10 22 07 15AM FLASH 6 10 22 07 15AM PAUSE 2 1 Press the STORE button 2 Press a number key 1 9 to adjust the length of time that the FLASH button is active from 1 to 9 seconds 3 Press the STORE button 4 Press the FLASH button PAUSE BUTTON When you store phone numbers in memory you might need to insert a delay in the dialing fo...

Page 16: ...y 5 Press 1 for AM or 2 for PM 6 Press the STORE button to set the alarm STORE SAVE ALARM ENTER AM 1 PM 2 11 30 PM ALARM ON 11 30 PM CHANGING THE ALARM SETTING Use the same steps outlined above to change the current alarm setting CANCELLING THE ALARM To cancel the alarm setting before it sounds 1 Press the ALARM button 2 Press the DELETE button SHUTTING OFF THE ALARM When the alarm sounds you can ...

Page 17: ...REVIEW DIAL DELETE CALLER ID MEMORY locations SHIFT button STORING A NUMBER IN MEMORY 1 Press the STORE button 2 Dial the number to be stored up to 31 digits The number digits scroll from right to left across the display 3 Press the STORE button again 4 Press a MEMORY location button or Press SHIFT and then a MEMORY location button to store the number 5 Remove the memory directory from underneath ...

Page 18: ...omeone calls from a phone number that you have designated as an important call number You can designate a number as an important call number when you store it in memory using the telephone s Memory feature DESIGNATING IMPORTANT CALL STATUS 1 Press the MEMORY location button or SHIFT and the MEMORY location button to bring up the entry 2 Press the button to mark the MEMORY location number as an imp...

Page 19: ...BERS In order to view or delete a stored number the phone must be on hook handset in the cradle and SPEAKER off 10 22 07 15AM 555 6789 DELETE 1 Press the MEMORY location button or SHIFT and then the MEMORY location button to view the entry If location doesn t contain a number EMPTY appears in the display 2 While the entry is displayed press the DELETE key to delete the entry The display asks you t...

Page 20: ...ese calls in off peak hours such as early morning or late evening DIALING LONGER NUMBERS FROM MEMORY With 20 memory locations available you might want to store frequently used calling card numbers or access codes for frequently used voice menu services such as a local bank s information line Then you can use the Chain or Link dialing feature to quickly dial those numbers The following examples ass...

Page 21: ...which you stored the linked phone numbers CALLER ID OPERATION VERY IMPORTANT The Caller ID feature of this product requires a subscription to Caller ID service from your telephone company Your Caller IDTelephone receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time RECEIVING AND S...

Page 22: ...rder received whether it is a new call and if a call has been received more than once from the same number The telephone number of the caller including area code if different than the one you entered during phone setup The name of the caller if this service is available in your area MESSAGE ERRORS If there is an error in the transmission of information to your caller ID phone DATA ERROR appears in...

Page 23: ...ords 2 Press DELETE again to delete all records 10 22 07 15AM 555 6789 3 ALL DELETE Display asks you to confirm that you want to delete all messages DIALING A CALLER ID NUMBER CALLING WITHIN YOUR AREA CODE Press the DIAL button while the number is displayed to dial that number If the number is a local long distance number meaning that it is within the area code but still needs 1 Area Code to conne...

Page 24: ...his removes the 1 from the dialing sequence Hang up the phone Press SHIFT Press DIAL This removes the 1 Area Code from the dialing sequence See your telephone directory for long distance dialing information NOTE In order for the Caller ID dialing feature to work it is important that you entered the correct area code during the setup procedure If you have not completed the Setup procedure do so now...

Page 25: ...noisy MESSAGE WAITING There is a voice mail message waiting in your mailbox Note that voice mail is a subscription service check with your local telephone company for availability NEW Number of unread calls RPT Repeat call message Indicates that a new call from the same number was received more than once REPLACE BATTERY Indicates low battery voltage START OF LIST In REVIEW mode indicates that you ...

Page 26: ...essage WAITING or the most recent record is displayed Did you order Caller ID service from your local telephone company This unit requires that you subscribe to Caller ID service in order to work Data Error Message The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates either the presence of ...

Page 27: ...o many phones on one line Low handset volume Check the volume settings Light and tone This is normal as power is fluctuating feedback flutter when with phone outpulsing dialing in PULSE mode Can t be heard by Make sure phone cord is securely other party plugged in Make sure other phones are not OFF hook at the same time If so this is normal condition as volume drops when additional phones are used...

Page 28: ...product be serviced only by the manufacturer or its authorized service agents In accordance with FCC requirements changes or modifications not expressly approved by Thomson Consumer Electronics could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service telephone number 800 448 0329 Attach y...

Page 29: ...3 Blocked Name 23 Blocked Number 23 Data Error 23 End of list 23 Message Waiting 23 New 23 Repeat Call RPT 23 Replace Battery 23 Unknown caller 23 Unknown name 23 Unknown number 23 MUTE button 12 used with Do Not Disturb feature 12 Mute feature 12 P PAUSE Button 15 Product Care 26 R REDIAL button 10 Redial feature 10 REPLACE BATTERY message 3 Replacing the battery 3 S SPEAKER button 9 Speakerphone...

Page 30: ...on Consumer Electronics Inc Product Exchange Center 32 Spur Drive El Paso Texas 79906 Pay any charges billed to you by the Exchange Center for service not covered by the warranty A new or refurbished unit will be shipped to you prepaid freight What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls For addit...

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