GE 18, 19, Manual

Page: 41 / 95

49-60805-1
41
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Causes What to Do
Hot air from bottom of
refrigerator
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refrigeration process, it is normal that
heat be expelled in the area under
the refrigerator. Some floor coverings
are sensitive and will discolor at these
normal and safe temperatures.
This is normal.
Refrigerator never shuts off but
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Adaptive defrost keeps compressor
running during door openings.
This is normal. The refrigerator will cycle off after
the door remains closed for 2 hours.
Refrigerator is beeping
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Close door.
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folding over.
Apply paraffin wax to the face of the gasket.
Actual temperature not equal to
Set temperature
Unit just plugged in.
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Warm food added to refrigerator.
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itself
Leveling legs need adjusting. See level the refrigerator
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when refrigerator door is closed
This is normal if, after popping open, the
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This indicates that there is a good seal on the
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does not automatically close after popping open,
then see the Problem:
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by itself, above.
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back of the refrigerator.
Move the food away from the air vent.
Refrigerator control is set too cold. Move the refrigerator control to a warmer
temperature setting one increment at a time.
Water is leaking from dispenser Glass not being held under the
dispenser long enough after button is
released.
Hold the glass underneath the dispenser for 2–3
seconds after releasing the dispenser button.
Water may continue to dispense after the button is
released
Air may be present in the water line
system, causing water to drip after
being dispensed.
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from system.
My display is showing tc Turbo Cool function is activated. See Controls section
Water filter indicator light
changed color
This is normal.
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Water filter indicator light
remains red even after replacing
the water filter
Water filter indicator must be reset.
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section.
Water filter indicator light is not
lit
This is normal. The filter cartridge
should be replaced when the
replacement indicator light turns red.
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Handle is loose / handle has a
gap
Handle needs adjusting.
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Refrigerator doors are not even
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Baskets stick or jam when
opening or closing Baskets are too full. To open: remove some of the products from the
basket when opened as far as possible. Readjust
the products left in the basket and try to open the
basket again.
To close: readjust products in the
basket or remove any product that is above the rim
of the basket and close the basket.