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Safety Infor

mation

Operating Instr

uctions

Tr

oubleshooting T

ips

Customer Ser

vice

Before you call for service…

22

Troubleshooting Tips 

Problem

Possible Causes

What To Do

Spots and filming

Extremely hard water

To remove stubborn spots

on glasses and

from glassware:

flatware

Low inlet water 

Remove all metal 

temperature

utensils from the 

dishwasher.

Overloading the 

2

Do not add detergent.

dishwasher

3

Select the longest cycle.

4

Start the dishwasher and

Improper loading

allow to run for 18 to 22

minutes. Dishwasher will

Old or damp powder

now be in the main wash.

detergent

5

Open the door and pour

2 cups (500 ml) of white

Rinse agent dispenser

vinegar into the bottom of

empty

the dishwasher.

6

Close the door and allow 

Too little detergent

to complete the cycle.

If vinegar rinse doesn’t 

work: Repeat as above, 

except use 1/4 cup (60 ml)

of citric acid crystals 

instead of vinegar.

Cloudiness on

Combination of soft

This is called 

etching

and

glassware

water and too much

is permanent. To prevent 

detergent

this from happening, use 

less detergent if you have 

soft water. Wash glassware 

in the shortest cycle that 

will get them clean.

Water temperature

Lower the water heater 

entering the dishwasher

temperature.

exceeds 150°F.

Black or gray

Aluminum utensils have

Remove marks with a mild, 

marks on dishes

rubbed against dishes

abrasive cleaner.

Summary of Contents for 165D4700P138

Page 1: ...GE Appliances GE Answer Center 800 626 2000 Dishwashers Part No 165D4700P138 Pub No 49 5792 GSD4010 GSD4020 GSD4030 Owner s Manual ...

Page 2: ... use your dishwasher That s important because your new dishwasher will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home Important Staple sales slip or cancelled check here Proof of the original purchase ...

Page 3: ... tell you how You ll find many answers to common problems here If you review our chart of Troubleshooting Tips first you may not need to call for service at all Review the Section on Troubleshooting Tips If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section Or you can always call the GE Answer Center...

Page 4: ... produced in a water heater that has not been used for two weeks or more Hydrogen gas can be explosive under these circumstances If the hot water has not been used for two weeks or more prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes Do this before using any electrical appliance which is connected to the hot water system Thi...

Page 5: ...or lead of the appliance Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded Dispose of discarded appliances and shipping or packing material properly Do not attempt to repair or replace any part of your dishwasher unless it is spec...

Page 6: ...t abuse sit on or stand on the door or dish rack of the dishwasher Do not discard a dishwasher without first removing the door of the washing compartment Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not allow children to play inside on or with this appliance or any discarded appliance WARNING ...

Page 7: ...o marked check the manufacturer s recommendations Do not touch the heating element during or immediately after use Do not operate your dishwasher unless all enclosure panels are properly in place Close supervision is necessary if this appliance is used by or near children Load light plastic items so they will not become dislodged and drop to the bottom of the dishwasher they might come into contac...

Page 8: ...eryday dishes may be included This cycle will not remove burned on foods NORMAL WASH For loads of everyday dishes glasses and cookware with medium soils NOTE Many dishes have lighter soil than normal Choosing a cycle other than NORMAL WASH will save energy and water LIGHT WASH For dishes with light soils Make sure the Dial is at the OFF position Latch the door 1 SHORT WASH START DELAY HRS RINSE HO...

Page 9: ...cycle ENERGY Shuts off the drying heat options Dishes air dry SAVER naturally and energy is saved Customer Service Troubleshooting Tips Operating Instructions Safety Information 2 Start Slowly turn the Dial to the START position Don t turn it past the START position or you could accidentally miss a rinse There is a time delay between start up and water fill so you will not hear any wash action rig...

Page 10: ...rinsing partial loads that will be washed later Do not use detergent Make sure ENERGY SAVER is selected Be sure the door is unlatched Slowly turn the Dial to RINSE HOLD Latch the door to start the cycle 4 3 2 1 SHORT WASH START DELAY HRS RINSE HOLD PLATE WARMER PRESS HEATED DRY START OFF 1 2 3 4 5 6 Plate Warmer For warming clean dishes and serving plates This cycle will take approximately 32 minu...

Page 11: ...g Tips Operating Instructions Safety Information Cycle Sequence Water Time Cycles approx approx Cycle Sequence POTSCRUBBER 9 9 gal 63 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse NORMAL WASH 8 4 gal 63 min Rinse Rinse Main Wash Rinse Rinse Rinse LIGHT WASH 7 7 gal 63 min Rinse Rinse Main Wash Rinse Rinse SHORT WASH 6 9 gal 55 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse RINSE HOLD 3 0 ga...

Page 12: ...he temperature stops rising Adjust your water heater if needed Using a Rinse Agent A rinse agent such as JET DRY makes water flow off the dishes quickly thereby reducing water spotting Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening Replace cap To check if rinse agent is needed remove the cap and look into the dispenser On some models the dispenser can be check...

Page 13: ...while open and cause flooding Too much detergent with soft water cancauseapermanentcloudinessofglassware calledetching You ll find two detergent dispensers on the insidedoorofyourdishwasher Allwashcycles requiredetergentinthemaincup Washcycles with two washes will also use the open cup Be sure the Dial is at OFF position before adding detergent Otherwise the detergent cup will not close and latch ...

Page 14: ... add flexibility The upper rack is good for all kinds of odd shaped utensils Saucepans mixing bowls and other items should be placed face down Secure larger dishwasher safe plastics over two fingers when possible Make sure small plastic items are secure so they can t fall onto the heating element The Wash Tower Keep the center area clear in the lower rack The wash tower rises through the center of...

Page 15: ...r folded down to customize the lower rack Silverware Basket Put flatware in the removable basket with fork and knife handles up to protect your hands Place spoons in the basket with handles down Mix knives forks and spoons so they don t nest together Distribute evenly Small plastic items such as measuring spoons and lids from small containers should go in the bottom of the silverware basket with s...

Page 16: ...ut trim screws on either side of the dishwasher door Remove the side trim Slide the door panel out Careful edges may be sharp Turn the door panel around and put the color you want in front Replace the door panel side trim and screws NOTE Do not operate dishwasher while changing panels or when bottom panel is removed 4 3 2 1 Changing the Bottom Panel Remove the bottom panel attachment screws Remove...

Page 17: ...color panels in your dishwasher do not blend with your new color scheme you may order an additional color panel Specify the color panel when ordering GPF24 White Almond GPF26 Harvest Black GPF27 Black White Color insert panels for both the door and the bottom panel can be replaced by 1 4 thick wood inserts to match your kitchen cabinets Get them from your nearest cabinet or lumber dealer Dimension...

Page 18: ...uit breaker Turn off the water supply and disconnect the water inlet line from the water valve Drain water from the inlet line and water valve Use a pan to catch the water Reconnect the water inlet line to the water valve Remove the plastic sump cover in the tub bottom and use a sponge to soak up water in the rubber boot 5 4 3 2 1 Does Your Dishwasher Have an Air Gap An air gap protects your dishw...

Page 19: ...d Utensils are not secure Make sure everything is in the rack or something secured in dishwasher small has dropped into the rack Motor hums Dishwasher has not been used on a regular basis If you do not use your dishwasher often set it to fill and pump out once every week This will help keep the seal moist and the garbage disposer clear Detergent cup lid Dial is not in the OFF Turn the Dial to OFF ...

Page 20: ... kitchen sink is draining well If not you may need a plumber If the dishwasher drains into a disposer run disposer clear Suds in the tub Correct detergent Use only automatic wasn t used dishwasher detergents to avoid sudsing To remove suds from the tub open the dishwasher and let suds evaporate Add 1 gallon of cold water to the tub Close and latch the dishwasher Pump out water by slowly turning th...

Page 21: ...t Dishes don t dry Low inlet water Make sure inlet water temperature temperature is correct Rinse agent dispenser Check the rinse agent is empty dispenser Dishes and flatware Inlet water temperature Raise the water heater not clean is below 120 F temperature to 120 F Use the TEMP BOOST option Water pressure is Turn on a faucet Is water temporarily low coming out more slowly than usual If so wait u...

Page 22: ...ergent 5 Open the door and pour 2 cups 500 ml of white Rinse agent dispenser vinegar into the bottom of empty the dishwasher 6 Close the door and allow Too little detergent to complete the cycle If vinegar rinse doesn t work Repeat as above exceptuse1 4cup 60ml of citric acid crystals instead of vinegar Cloudiness on Combination of soft This is called etching and glassware water and too much is pe...

Page 23: ...aused supply line is the only way by iron deposits in water to correct this problem Contact a water softener company White film on inside Hard water minerals To clean the interior apply surfaces dishwasher detergent to a damp sponge Wear rubber gloves Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing Cycle and option indicator This is normal Un...

Page 24: ...Safety Information Operating Instructions Troubleshooting Tips Customer Service 24 Notes ...

Page 25: ...25 Customer Service Troubleshooting Tips Operating Instructions Safety Information ...

Page 26: ...Safety Information Operating Instructions Troubleshooting Tips Customer Service 26 Notes ...

Page 27: ...ive part Second Year Any part of the dishwasher which fails due to a defect in From the date of the materials or workmanship During this second year original purchase limited warranty you will be responsible for any labor or in home service costs Five Years The dishwasher rack if it should rust due to a defect in From the date of the materials or workmanship During this five year original purchase...

Page 28: ... to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Parts and Accessories 800 626 2002 If you are not satisfied with the service you receive from GE fo...

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