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Consumer Support

Troubleshooting T

ips

Installation Instructions

Care and Cleaning

Operating Instructions

Safety Instructions

14

Before You Call For Service…

Troubleshooting Tips 
Save time and money! Review the chart on this page 
first and you may not need to call for service.

Problem

Possible Causes

What To Do

Air conditioner

The air conditioner

Make sure the air conditioner plug is pushed completely 

does not start

is unplugged.

into the outlet.

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

Power failure.

If power failure occurs, turn the mode control to 

OFF.  

When power is restored, wait 3 minutes to restart 

the air conditioner to prevent tripping of the 

compressor overload.

Air conditioner does

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

not cool as it should

blocking the front of the air conditioner.

The temp control may not 

Turn the knob to a warmer or cooler setting. The coolest

be set high or low enough.

setting provides maximum cooling. The warmest setting 

provides maximum heating on models with heat.

The air filter is dirty.

Clean the filter at least every 30 days. See the 

Care and 

cleaning of the air conditioner

section.

The room may have been hot

When the air conditioner is first turned on you need to

or cold.

allow time for the room to cool down or warm up.

Cold air is escaping.

Check for open furnace floor registers and cold 

air returns.

Set the air conditioner’s vent to the closed position.

Cooling coils have iced up.

See “Air conditioner freezing up” below.

Air conditioner

Ice blocks the air flow

Set the mode control at 

HIGH FAN

or 

HIGH COOL

freezing up

and stops the air conditioner

with the temp at a warmer setting.

from cooling the room.

Normal Operating Sounds

■ 

You may hear a pinging noise caused
by water being picked up and thrown
against the condenser on rainy days or
when the humidity is high. This design
feature helps remove moisture and
improve efficiency.

■ 

You may hear the thermostat click
when the compressor cycles on and off.

■ 

Water will collect in the base pan
during high humidity or on rainy days.
The water may overflow and drip from
the outdoor side of the unit.

■ 

The fan may run even when the
compressor is not.

Summary of Contents for 10 ACA

Page 1: ...ions Air Direction 6 Controls 5 6 Fan Switch 6 Temperature Limiting 6 Vent Control 6 Care and Cleaning Air Filter 8 Front Grille 7 Grille and Case 7 Outdoor Coils 7 Installation Installing a J Model in an Existing Wall Case 10 12 Preparing to Install 9 Troubleshooting Tips Before You Call For Service 14 Normal Operating Sounds 14 Consumer Support Consumer Support Back Cover Warranty 15 Room Write ...

Page 2: ...mly and pull straight out from the receptacle Repair or replace immediately all electric service cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end Turn the mode control to OFF and unplug your air conditioner before making any repairs or cleaning NOTE We strongly recommend that any servic...

Page 3: ...t and circuit checked by a qualified electrician to make sure the outlet is properly grounded Where a 2 prong wall outlet is encountered it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet The air conditioner should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate This...

Page 4: ... temporary connection may be made to a properly grounded 2 prong wall outlet by use of a UL listed adapter available at most local hardware stores The larger slot in the adapter must be aligned with the larger slot in the wall outlet to provide proper polarity in the connection of the power cord When disconnecting the power cord from the adapter always hold the adapter in place with one hand while...

Page 5: ...m Heating Select HIGH HEAT with the thermostat at maximum heat For Quieter Nighttime Cooling Select LOW COOL with the thermostat at mid point Temp Control The temp control is used to maintain the room temperature The compressor will cycle on and off to keep the room at the same level of comfort When you turn the knob to COOLER blue the indoor air will become cooler Turn the knob to WARMER red and ...

Page 6: ...s exhausted outside To open or close the vent 1 Remove the front grille 2 Remove and replace the vent card to the OPEN mesh end toward the back or to the CLOSE mesh end toward the front position Air Direction Horizontal louvers on the front grille let you control the air direction up and down Remove the front grille to adjust the vertical louvers side to side to direct the air left or right Fan Sw...

Page 7: ...f the air conditioner www GEAppliances com Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support Outdoor Coils The coils on the outdoor side of the air conditioner should be checked regularly If they are clogged with dirt or soot they may be professionally steam cleaned a service available through your GE service outlet Grille ...

Page 8: ...um off the heavy soil Run water through the filters Dry thoroughly before replacing To remove the air filter on some models Carefully pull the tab forward up and out To remove the air filter on other models Pull it down To replace the air filter Replace the clean filter by pushing it back into place CAUTION Do not operate the air conditioner without the filter in place If a filter becomes torn or ...

Page 9: ...nder any circumstances cut or remove the third ground prong from the power cord Do not change the plug on the power cord of this air conditioner Aluminum house wiring may present special problems consult a qualified electrician Before You Begin Some models require 115 120 volt a c 60 Hz grounded outlet protected with a 15 amp time delay fuse or circuit breaker The 3 prong grounding plug minimizes ...

Page 10: ...the GE air conditioner Answer these questions and see the chart below for the proper kit What brand air conditioner will you be replacing What are the dimensions of the wall case currently in use What is the model number of the chassis currently in use What is the model or Type number of the wall case currently in use Frequently the J model adapter kit will apply to another brand model series or s...

Page 11: ...is F models Fits the RAB 30 wall case 26 W x 18 H x 24 D RAK123 Fedders Wall Case A Adapts Fedders wall case to a J model chassis Fits Fedders wall cases 27 W x 163 4 H x 163 4 D RAK126 Westinghouse Wall Case Adapts Westinghouse wall case to a J Type 2626D73H01 model chassis Fits Westinghouse wall cases 257 8 W x 157 16 H x 16 D RAB46 47 48 Use these kits for all Standard wall case for J model cha...

Page 12: ... into the case Make sure that the tubing on the unit does not touch the wall case and that the case installation is secure Reinstall the locking plate with the tab behind the wall case flange Tighten the screw Attach the power cord to the base pan with the clamp When the wall outlet is to the left extend the cord under the unit and hold it in place with the clamp Attach the front grille An opening...

Page 13: ...Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support 13 Notes www GEAppliances com ...

Page 14: ...etting provides maximum cooling The warmest setting provides maximum heating on models with heat The air filter is dirty Clean the filter at least every 30 days See the Care and cleaning of the air conditioner section The room may have been hot When the air conditioner is first turned on you need to or cold allow time for the room to cool down or warm up Cold air is escaping Check for open furnace...

Page 15: ...ding failure to provide reasonable and necessary maintenance In commercial locations labor necessary to move the unit to a location where it is accessible for service by an individual technician Replacement of house fuses or resetting of circuit breakers Failure due to corrosion on models not corrosion protected Damage to the product caused by improper power supply voltage accident fire floods or ...

Page 16: ...ut special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories www GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA ...

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