ARCH002-R120210
Symptom Condition
All LEDs are OFF
Some LEDs
appear dim
Some of the sections are
not illuminated
Light/dark banding
along a section
Solution
No AC input.
Attach AC input and/or check circuit breaker.
Check wire connection(s) at the Tetra Contour LED light engine and
power supply for improper connections or short circuits. Make sure you
have positive to positive and negative to negative wire connections.
Incorrect wire attachment.
Overload (maximum load exceeded).
Ensure the overall length of Tetra Contour LED light engine does not
exceed the maximum load as detailed in the
Tetra Power Supply
Installation Instructions.
Maximum recommended supply wire
length exceeded.
Reduce the length of supply wire equal to or below the
recommended maximum.
Mixed Suffix Codes of LED light engine
within an application.
Make sure that all LED light engines have the same Suffix Code (Suffix
Code is located on each packaging label).
Incorrect wire attachment.
Check the wire connections at the Tetra Contour LED light engine for
improper connections. Make sure you have positive to positive and
negative to negative wire connections. Check for improper cutting
resolution locations (see Method B step 2).
LED light engine stretched during installation.
Remove LED light engine and properly install.
Troubleshooting
Conforms to the following standards:
RISK OF ELECTRIC SHOCK:
~
Turn power OFF before inspection, installation or removal.
~?
roperly ground Tetra Power Supply enclosure.
~BWdc^UU_^
wer at fuse box or circuit breaker before installation.
RISK OF FIRE:
~5^[[^fP[[=42P]S[^RP[R^STb
.
~DbT^][hD;P__
roved wire for input/output connections. Minimum size 18 AWG (0.82mm
2
)
Optional
–Attaching Tetra Contour to Tetra Contour LS
2
Splice the white wire with red stripe (+) of Tetra Contour LS
to the two outside wires (+) of Tetra Contour and splice the
white wire (-) of Tetra Contour LS to the center wire (-) of
Tetra Contour. Insert wire connectors into weather box. Fill
with electrical grade silicone and close box.
Tetra Contour LS
Tetra Contour
Outside wires (+)
Center wire (-)
1
Tetra Contour LS can be connected to formable Tetra
Contour for custom shapes. Separate wires and identify
conductors as positive (+) and negative (–). Strip ends back
0.5 in. (13mm).
Tetra Contour LS
+
+
+ –
–
Tetra Contour
White wire with
red stripe
White wire with red stripe (+)
White wire (-)
GE Lighting Solutions
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Y-GE-LED
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ww.gelightingsolutions.com
1 - 8 8 8 - 6 9 - 4 3 - 5 3 3
GE Lighting Solutions is a subsidiary of the General Electric Company. Tetra is a trademark of GE Lighting Solutions. The GE brand and logo are trademarks of the General Electric Company.
© 2011 GE Lighting Solutions. Information provided is subject to change without notice. All values are design or typical values when measured under laboratory conditions.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. This Class [A] RFLD complies with the Canadian standard ICES-005. Ce DEFR de la classe [ A ] est conforme à la NMB-005 du Canada.
