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User Manual

MAN10239-01 6

4.

Open the upper mechanical frame.

Locate the open green lever in the left
side of the printer.

5.

Unhook the green lever with the left hand

towards the rear of the printer in the open
position.

6.

Then rise up the lever to its maximum

position in order to completely open
the head assembly.

7.

Check for the “click” which means the

correct open lever position, showed in the inset

picture.

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Summary of Contents for SP40plus

Page 1: ...User Manual MAN 10239 01 ...

Page 2: ......

Page 3: ...a COMPUPRINT office and be sure that are provided you the original Compuprint branded consumables FCC Notes This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipme...

Page 4: ...forme aux limites de Classe B de la norme NMB 003 du Canada EEC Regulations This equipment conforms to the essential requirements of EU Directives 2006 95 EC 2004 108 EC Per the applicable requirements of EU Directive 2006 42 EC machines sound pressure of this product measured according to EN27779 does not exceed 70 dBA This product is also compliant to the EU directive 2002 95 EC RoHS and 2002 96...

Page 5: ... after printing 35 Installing the Ribbon Cartridge 5 Hexadecimal Dump 35 Paper Handling 9 Error Handling 36 Loading Paper 9 Recoverable Errors 36 The Operator Panel 10 Not Recoverable Errors 37 Function Keys 10 Ribbon Cartridge Problems 38 Leds 11 Paper Specifications 39 LCD display messages 11 Cut Sheets 39 Software Driver Selection 12 Passbooks 40 Connection to the Host 13 Passbooks with Horizon...

Page 6: ... o Easy paper handling The operator places the paper on the front table and the printer loads it without any other user intervention The paper ejection towards the front or the rear of the printer allows an easy access to the printed document o Automatic document alignment feature The printer checks automatically the alignment of the top margin of the document and adjusts it if necessary The print...

Page 7: ...ess it is expressly indicated in this manual Front View M Mo od de el l w wi it th h o op pe er ra at to or r p pa an ne el l w wi it th ho ou ut t d di is sp pl la ay y M Mo od de el l w wi it th h o op pe er ra at to or r p pa an ne el l w wi it th h d di is sp pl la ay y ...

Page 8: ...User Manual MAN10239 01 3 Rear view Optional interfaces available parallel 2x Serial USB 2x USB Hub LAN Inside view Inside View ...

Page 9: ...t extreme heat cold dust or humidity When printing on standard paper formats the paper comes out partially on the rear side of the printer Make sure that behind the printer there is sufficient clearance to correctly move the paper Installing the Power Cable 1 Find the power cable connector and the rating plate on the rear side of the printer Always use a grounded outlet 2 Insert the power cable in...

Page 10: ... this printer accepts only original Compuprint ribbon cartridges Therefore if you install a not original cartridge the printer may not work 1 Remove the cartridge from its bag 2 Unhook the green ribbon mask from the cartridge pins 3 Open the printer cover The print head will automatically move in the middle of the printer ...

Page 11: ...de of the printer 5 Unhook the green lever with the left hand towards the rear of the printer in the open position 6 Then rise up the lever to its maximum position in order to completely open the head assembly 7 Check for the click which means the correct open lever position showed in the inset picture ...

Page 12: ...b in the direction of the arrow to tighten the ribbon 10 Insert the upper cartridge pins onto the corresponding grooves on both sides of the upper mechanical frame 11 Then push the lower cartridge pins into the corresponding lower grooves on both sides of the upper mechanical frame until it clicks into place ...

Page 13: ...urn the tension knob in the direction of the arrow to tighten the ribbon 15 Carefully pull down the green lever following the step 3 4 and 5 in reverse order in order to securely close the Upper Mechanical Frame If you do not LOCK the Upper Mechanical Frame the printer does not print correctly 16 Close the printer cover Remark The printer detects the Ribbon Genuine type and the amount of printed c...

Page 14: ... paragraph The paper alignment sensors determine the alignment of the upper paper margin adjusting it if necessary Loading Paper The inserted documents must not have folds tears pins clips staples or any foreign material If you insert damaged documents or paper with foreign material you can seriously damage the printer Before inserting a passbook into the printer open it and crease it in both dire...

Page 15: ...n the Printer Setup mode the printer prints the Self Test Page See Printer Setup later in this manual When pressed while powering the printer on selects the Printer Setup Mode When pressed while powering the printer on with READY key select the T D mode diagnostic Pressing this key when the printer is offline or when the printer is online and no print data are in the buffer the printer ejects the ...

Page 16: ... setup page is selected for printing See Printer Setup later in this manual Blinks together with the ST1 led if a printer error occurs See Error Message later in this manual LCD display messages only for the model with it Upper line message Lower line message Indication STARTING UP The printer initialization phase is starting up INIT The printer initialization phase is ended SP40plus Rel xxx The p...

Page 17: ...covers the new hardware and it looks in the systems the proper drivers For this purpose together with the printer you receive a CD ROM containing the printer drivers for the Windows environment This printer supports the Plug Play facility in the 2000 XP Vista 32 or 64 bits Win 7 32 or 64 bits If you want to install the printer in the Windows environment insert the CD ROM and follow the given instr...

Page 18: ...ull speed interface 4 Other optionally available ports 10 100T Wired LAN USB 2 0 high speed dual serial RS232 C Proceed as follows Make sure that both the host and the printer are turned off Identify the connector for the interface you want to plug and firmly insert the cable into it Fix the cable by means of the corresponding hooks or screws on either side of the connector Parallel Interface Conn...

Page 19: ...ion configurations when you use the serial interface you will need to set the parameters accordingly To assure a correct functioning of the printer connected through the serial interface the transmission parameters set for the printer must match the values set for the host In case you need to modify the standard parameters see Printer Setup later in this section USB Interface Once the Compuprint S...

Page 20: ...e printer on The printer enters the Setup Mode The leds ST1 ST2 and READY are unlit the DATA led is flashing You can now Print the Self Test See Printing the Self Test later in this manual Print one of the Printer Setup Forms Configuration Menu or Program1 Program2 Program 3 Program4 Menu or the Offset Tuning Form See Printing the Printer Setup Forms later in this manual Insert a filled in Printer...

Page 21: ...User Manual MAN10239 01 16 ...

Page 22: ...gram 1 Setup Page printout is reported because the other are exactly the same except for the marker The printer setup forms contain all printer parameters and the values that can be set The current value is indicated by an asterisk For a detailed description of the parameters and the settings see Setup Parameters later in this manual Each Setup form is identified by a marker in the upper left corn...

Page 23: ...User Manual MAN10239 01 18 ...

Page 24: ...User Manual MAN10239 01 19 ...

Page 25: ...e Version xxxx Setup Parameter Values Description RESTORE TO MFG No all config prog 1 prog 2 prog 3 prog 4 The selected values are not set to factory defaults The values set in all printer setups are reset to factory defaults The values set in the configuration setup are reset to factory default values PROGRAM prog 1 prog 2 prog 3 prog 4 on interface Defines the default Program Setup Selecting pro...

Page 26: ...DTR SRTS SRTS XON XOFF ETX ACK XON XOFF DTR SRTS Selection of the buffer protocol When the financial interface is selected this setting is ignored ROBUST XON Enabled disabled Perform the Robust XON enabled or not disabled WORD LENGTH 7 bit 8 bit Sets the number of the data bits When the financial interface is selected this value is always set to 8 bits BAUD RATE 1200 2400 4800 9600 19200 38400 bps...

Page 27: ...nch lpi LOCK no lock font hor pitch font hor pitch The following selections made in the printer setup may be locked font horizontal pitch hor pitch or both the font and horizontal pitch font hor pitch The locked settings cannot be changed via software commands FORM LENGTH lines A4 letter A5 legal Sets the page length in number of lines or standard formats A4 Letter A5 or Legal If you select lines ...

Page 28: ...considering that the first line corresponds to the tens the second line to the units See the example below Example How to set the Top Margin to 15 TOP MARGIN 10x 0 1 2 3 4 5 6 7 8 9 1x 0 1 3 4 5 6 7 8 9 Setup Parameter Values Description BOTTOM MARGIN 10 x 1 x Sets the bottom margin in number of lines The values range between 0 and 90 To set the values combine the numbers considering that the firs...

Page 29: ...resolution Setting used for the OLIVETTI protocols CUT SHEET EJECT on front on rear Selects whether the cut sheet loaded into the printer is ejected towards the front or the rear of the printer PRINT DIRECTION unidir bidir sw control Selects the printing direction of the print head unidirectional unidir bidirectional bidir or selected via software sw control LINE MODE LF LF CR CR CR LF CR LF LF CR...

Page 30: ...ted page format no or ejects a cut sheet loaded into the printer yes RESET WITH EJECT no yes When the printer receives a reset command if this item is set to yes the paper inserted in the printer is ejected If the item is set to no the printer performs only the reset command CUT SHEET EJECT On front on rear Selects wheter the cut sheet loaded into the printer is ejected toward the front or the rea...

Page 31: ... easily adjust the first line and the first printing column as follows 1 When the printer is in Setup Mode insert a blank sheet into the printer press the ST1 key until the leds are in the configuration showed in previous SETUP STATUS table 2 Press ST2 key the following sheet will be printed 3 Fill in the marker corresponding to the value you want to set ...

Page 32: ... X X X X X X X Vertical Offset Tuning Vertical Offset Tuning VERT DEF POS HORIZ DEF POS Horizontal Offset Tuning FIRST PRINT POSITION Reading the Preprinted Setup Forms When the Printer Setup Forms have been filled in insert them back into the printer when the printer is in Setup Mode The printer is able to recognize the Setup Forms by means of the markers on these pages The printer reads the valu...

Page 33: ...User Manual MAN10239 01 28 Printer Setup Flow Chart Printer OFF Printer Ready Setup Mode Parameters are set Self Test ...

Page 34: ...directly or RS232 C Serial connection directly or via a serial USB adapter This chapter described how to install the driver and the utility This utility can be used also for the Firmware downloading but this features is not covered with this manual Compuprint CDC RS 232 Emulation Driver installation If the printer is connected through the USB interface and the Setup mode is running the Windows giv...

Page 35: ...User Manual MAN10239 01 30 If the installation is positively ended in the Windows hardware resources a new COMn port will be found ...

Page 36: ... SP40Setup icon will appear Double click on it and the SP40Setup utility will be run See next chapter for details Remote Setup When this utility is running the following home mask will be displayed In the left top side under Option there is the choice of the SP40 and SP40plus Program Setup selection In the right to side there are the following selection window 1 port selection choice COMn The foll...

Page 37: ... host as COM1 port and this port will be displayed and selected in the Setup port selection When the Read Write Restore MFG action will be run the following message will be displayed by the operator panel LCD REMOTE SETUP FROM USB REMOTE SETUP FROM SERIAL Read NVM In the left part are displayed the current Setup parameters when the Read NVM selection are done The parametes are read from the select...

Page 38: ...rinter will reboot The configuration file dmp can be simply used to duplicate the same configuration on more printers SP40plus unit has to be powered on in normal mode connected to the PC through any active interface Centronics or Serial port and prompt copy file dmp lpt1 b command from a DOS shell After that the printer will reboot Send Setup When Send Setup action key is activated the host will ...

Page 39: ...nts Paper Jam In case a paper jam condition occurs proceed as follows 1 Open the printer cover And rise the upper mechanical frame as explained in the chapter Installing the Ribbon Cartridge page 5 2 Remove the jammed paper pulling it towards the front of the printer 3 To have an even better access to the paper path unlock and rotate down the Operator Panel Group ...

Page 40: ... If the paper is damaged after printing it probably does not correspond to the specifications given in this manual or was not loaded according to the indications given Verify that the paper corresponds to the specifications see Paper Specifications later in this manual and has been loaded according to the indications given see Paper Handling before in this manual Hexadecimal Dump The hexadecimal d...

Page 41: ... ribbon cartridge installed is near its end of life 500 000 characters to be printed Prepare a new Compuprint genuine ribbon cartridge See Installing the Ribbon Cartridge RIBBON EXHAUST REPLACE RIBBON The ribbon cartridge installed has reached the 105 of the its nominal life Install a new Compuprint genuine ribbon cartridge See Installing the Ribbon Cartridge CARRIAGE ERROR The carriage movement h...

Page 42: ...eck for paper inside the paper path Check for the carriage free movement SOFTWARE FAULT SUPERVISOR The software of the printer detects a failure during the displayed phase The problem may depends by an internal software routine error SOFTWARE FAULT PARSER The software of the printer detects a failure during the displayed phase The problem may depends by an internal software routine error SOFTWARE ...

Page 43: ... ribbon cartridge The ribbon is used up or torn Change the ribbon cartridge NOTE Compuprint Sp40plus printer can signal with a specific display message or by means of a blinking led configuration when original Compuprint ribbon near to be replace Installing the Ribbon Cartridge The printer does not print The ribbon cartridge is not an original Compuprint cartridge or it is an exhausted cartridge T...

Page 44: ...er o It is preferable to use single and multiple documents with the fibre running in the insertion direction of the printing unit o Recycled paper is permitted on principle o It is preferable to print on multiple forms with a narrow glue strip or top gluing The gluing must not cause waving in the set of forms Cuts Sheets Insertion direction Print Area A B C C D E Dimensions Maximum Minimum A Form ...

Page 45: ...0071 in 0 28 mm 0 011 in Covers 0 18 mm 0 0071 in 0 46 mm 0 018 in o Passbooks with torn folded creased incomplete or warped pages or covers should not be used o Printing on or across holes edges cut outs or folds is not permitted o Passbook covers must be of uniform thickness under the printing area o The fold of all pages and the stitching must coincide with the cover fold The stitches should be...

Page 46: ...n print character position and left or right edge 3 0 mm 0 118 in D Distance between top edge of the document and top edge of first printed line 1 mm 0 0394 in E Distance between bottom of last printed line and bottom edge of the document 6 6 mm 0 26 in F Outer corner radius 9 35 mm 0 368 in G Distance from fold to bottom of the first printed line above the fold 3 5 mm 0 138 in H Distance from fol...

Page 47: ... the left or right edge 3 0 mm 0 118 in D Distance from the top edge of the document to the top edge of the first printed line 1 mm 0 0394 in E Distance from the bottom of the last printed line to the bottom edge of the document 6 6 mm 0 26 in F Outer corner radius 9 35 mm 0 3681 in G Distance from the fold to the first character position beside the fold 3 5 mm 0 138 in H Distance from the fold to...

Page 48: ...Arabic CP1250 Central Europe CP1251 Cyrillic CP1252 Windows Latin1 Ansi Gost Tass Mazowia ISO 8859 1 2 3 4 5 6 7 8 9 15 96GREEK Ukrainian ID 12 ID 14 ID 17 Roman 8 Sanyo Ku Philip Character set Olivetti CS000 CS010 International CS020 Germany CS030 Portugal CS040 Spain1 CS050 Denmark Norway CS060 France CS070 Italy CS080 Sweden Finland CS090 Switzerland CS100 Great Britain CS110 USA ASCII CS140 Gr...

Page 49: ...Serial Interface Connection RTS DCD Female connector 5 9 4 8 3 7 2 6 1 Solder side view GND To printer CTS To PC IBM compatible CTS DSR DSR DTR RX DTR Solder side view DCD TX RTS GND RI Female connector 5 9 4 8 3 7 2 6 1 RI RX TX ...

Page 50: ...nology IT equipment to responsibly recycle their equipment when it is no longer needed Customer that needs to dispose this equipment must contact the produce and follow the collection framework available locally for the return recycling and recovery of WEEE Customer participation to the separate collection is important to minimize any potential effects on the environment and human health due to th...

Page 51: ......

Page 52: ...E SUBJECT TO CHANGE WITHOUT NOTICE This manual refers to various company and products by their trade names In most of the cases these designations are claimed as trademarks or registered tramarkers by their respective companies Copyright 2011 COMPUPRINT s r l Printed in Italy ...

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