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Gateway NV55S, User Manual

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Gateway NV55S User Manual Download Page 84

84

Windows Remote Assistance

Remote Assistance allows a Windows user to temporarily take over a 
remote Windows computer over a network or the internet to resolve 
issues. Remote Assistance makes it possible to diagnose and repair 
problems with a computer without personally visiting it.

You can access Remote Assistance by clicking on 

Start

  

> 

All 

Programs

 > 

Maintenance

 > 

Windows Remote Assistance

. Upon 

launching Remote Assistance, you will see a screen giving you the choice 
of either inviting someone to help you or offering to help someone.

Summary of Contents for NV55S

Page 1: ...1 User Guide Gateway NV57H NV55S...

Page 2: ...pack 34 Charging the battery 35 Checking the battery level 35 Optimizing battery life 35 Battery low warning 36 Software 38 Using Windows and your software 38 Welcome Center 38 Internet security offe...

Page 3: ...se 112 Index 115 Visit registration gateway com and discover the benefits of being a customer of Gateway Remark All images are for reference purposes only Actual configuration may vary Copyright 2011...

Page 4: ...t check the wireless features of your computer are on and that the router or modem you want to connect to is also correctly configured If wireless is not on press the communication key to open the Lau...

Page 5: ...ate in customer surveys The latest news from Gateway How to register During the initial startup of your computer a window will invite you to register Please fill in the information and click Next The...

Page 6: ...d a pack of writable DVDs HAVING TROUBLE Gateway provides several options to support your purchase Gateway support Make sure you write down your computer serial number date and place of purchase and m...

Page 7: ...Starting your computer 7 Warranty and contact information You can find information about the warranty for your computer and how to contact technical support in your computer s Warranty...

Page 8: ...n sport exercise or other activities in a dynamic environment Vibration or movement can loosen fastenings damage internal components and even cause battery leakage Is away from direct sunlight and sou...

Page 9: ...and as close to the computer as possible do not overload it with too many adapters If your computer uses an external AC adapter Do not cover or place objects on the AC adapter Allow the adapter to coo...

Page 10: ...pose you to dangerous voltage or other risks Refer all servicing to qualified service personnel Unplug your computer from the wall outlet and refer servicing to qualified service personnel when the po...

Page 11: ...at a comfortable height The screen should be about 45 70 cm 18 30 inches from your eyes If you use your computer for long periods while sitting at a desk invest in an external keyboard for improved c...

Page 12: ...with or aggravated by certain repetitive actions To reduce your risk of developing these disorders type with your wrists straight and your hands and wrists floating above the keyboard If you experienc...

Page 13: ...tting to know your computer 13 GETTING TO KNOW YOUR COMPUTER After setting up your computer as illustrated in the setup instructions let us show you around your new Gateway computer Gateway NV57H NV55...

Page 14: ...ISPLAY 1 2 3 Icon Item Description 1 Webcam Web camera for video communication 2 Microphone Internal microphone for sound recording 3 Display screen Also called Liquid Crystal Display LCD displays com...

Page 15: ...Description 4 Power button indicator Turns the computer on and off Indicates the computer s power status 5 Keyboard For entering data into your computer Special keys are described on page 16 6 Touchp...

Page 16: ...ows amber when the battery is charging Fully charged The light shows blue when in AC mode HDD indicator Indicates when the hard disk drive is active Communication indicator Indicates the computer s wi...

Page 17: ...the computer s communication devices Display toggle Switches display output between the display screen external monitor if connected and both Screen blank Turns the display screen backlight off to sav...

Page 18: ...up Increases the screen brightness Social Networking Opens the Social Networks application If this application is not installed the key will start your instant messenging application Volume up Increas...

Page 19: ...een called the pointer or the cursor When you slide your finger across the touch sensitive pad the pointer will follow this movement Multi gesture The touchpad supports Multi gesture commands it can r...

Page 20: ...20 Rotate Rotate photos or PDF files in 90 steps with a two finger pivot motion Scroll Swiftly navigate web pages documents and music playlists up or down by moving two fingers vertically...

Page 21: ...scription 1 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick PRO MS PRO xD Picture Card xD Push to remove install the card Only one card can operate at any given time I...

Page 22: ...et 10 100 1000 based network 3 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 4 External display VGA port Connects to a display device e g external...

Page 23: ...speakers headphones Supports compatible 3 5 mm headsets with built in microphone e g Acer smart handheld headsets Icon Item Description 1 USB port Connect to USB devices e g USB mouse USB camera If a...

Page 24: ...ter is turned off Carefully insert a straightened paper clip to eject the optical drive tray 6 Kensington lock slot Connects to a Kensington compatible computer security lock Wrap the computer securit...

Page 25: ...2 Battery release latch Releases the battery for removal Insert a suitable tool and slide to release 3 Memory compartment Houses the computer s main memory Hard disk bay Houses the computer s hard dis...

Page 26: ...ide selection of digital cameras PDAs MP3 players and mobile phones Inserting a memory card 1 Align the card so that the connector points towards the port with the connectors facing down 2 Carefully s...

Page 27: ...design SD cards contain up to 4 GB SDHC cards contain up to 32 GB and SDXC cards can contain up to 2048 GB 2 TB Your computer provides an SDHC or SDXC compatible card reader Note SDXC memory cards ca...

Page 28: ...hernet based network Connect an Ethernet cable from the Ethernet RJ 45 port on the chassis of the computer to a network jack or hub on your network Universal Serial Bus USB The USB port is a high spee...

Page 29: ...1 Check that the computer is powered off and the monitor power switch is turned off 2 Attach the video cable to the monitor port on the computer Secure the cable connection with the screws provided 3...

Page 30: ...digital television DTV over a single cable Use the HDMI port on your computer to connect with high end audio and video equipment Single cable implementation allows tidy setup and fast connection Headp...

Page 31: ...computer and recharge the battery pack at the same time Caution Do not cover or place objects on the AC adapter Keeping the adapter clear of objects allows the adapter to cool properly during use Onl...

Page 32: ...tinue to operate the computer However recharging with the computer turned off results in a significantly faster charge time The battery will come in handy when you travel or during a power failure It...

Page 33: ...Use this conditioning process for all new batteries or if a battery hasn t been used for a long time If the computer is to be stored for more than two weeks you are advised to remove the battery pack...

Page 34: ...300 charges Installing or removing the battery pack Important Before removing the battery from the unit connect the AC adapter if you want to continue using your computer Otherwise turn off the comput...

Page 35: ...ht before traveling enables you to start the next day with a fully charged battery Checking the battery level The Windows power meter indicates the current battery level Rest the cursor over the batte...

Page 36: ...arning Connect the AC adapter as soon as possible after the battery low warning appears Data will be lost if the battery to become fully depleted and the computer shuts down When the battery low warni...

Page 37: ...the operating system to turn off the computer 4 Replace the battery pack 5 Turn on the computer and resume work The AC adapter or a power outlet is unavailable You have no spare battery pack 1 Save al...

Page 38: ...The first time you turn on your computer the Welcome Center window opens The Welcome Center introduces you to the new features and tools of Windows You can access the Welcome Center later by clicking...

Page 39: ...ent To prepare your computer for system recovery options you should create a set of recovery discs as soon as possible See page 85 for more information Gateway My Backup Gateway MyBackup provides a si...

Page 40: ...ptions are available Back Up My Files Image My Drive and Migrate My Files Back Up My Files Choose which files to back up or let the program find important files for you You can choose where to keep yo...

Page 41: ...Start the Migration Assistant to choose which files to transfer and how to perform the transfer Select an option and follow the instructions displayed on screen Setup Schedule Gateway MyBackup allows...

Page 42: ...type of file For example the Documents folder will contain a copy of shared documents and Music will contain shared music files while Documents C_Users_Example and Music C_Users_Example contain files...

Page 43: ...eway to provide an improved media experience Windows Media Player Windows Media Player may be used to play MP3 or WMA audio files CDs or most video files Note It is not recommended that you use Window...

Page 44: ...a setup wizard which will configure some basic settings If available select the Express setup option you may then configure additional options as needed Note If you have an Internet connection the Gui...

Page 45: ...a dialog box and ask you to choose how you want to play it If Windows asks you to select a DVD player we recommend that you always choose the DVD player included with your software collection e g Powe...

Page 46: ...ur speakers Why do I get a message that says my computer is missing a codec If you get a message that says that your computer is missing a codec it may be because you are using a file that was compres...

Page 47: ...ote To change region code insert a DVD movie of a different region into the DVD drive Playing Blu ray movies If your computer is equiped with a Blu ray disc drive you can play Blu ray movies on your c...

Page 48: ...you whenever a friend or subscription shows some activity If your computer s keyboard features the optional Social Networks key press it to open the Social Networks application Log in or Sign up The...

Page 49: ...do not have one Note Note down all information you use for new accounts including the account name email address and password Keep this information hidden in a safe place so you may refer to it when y...

Page 50: ...Accessing your social networks Once you have authorized access your profile picture and status information will be displayed You may update this information with a click Quick actions Click on a link...

Page 51: ...play a small alert bar on the top of your screen Click the alert bar below to see the full window with a summary of your friends activities Note Do not use the X icon to exit Social Networks unless yo...

Page 52: ...bottom bar to see more pages Changing settings Click the settings icon to access settings for the social networks Live Update If the Live Update button is active you may download and install an update...

Page 53: ...sing the Internet has become a natural part of daily computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should fi...

Page 54: ...riber Line is an always on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this...

Page 55: ...ice such as a USB modem or even an appropriately equipped mobile phone Note If your computer includes a SIM card slot you require a compatible SIM card and a contract with a cellular provider Before u...

Page 56: ...an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls an...

Page 57: ...5 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access...

Page 58: ...network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network w...

Page 59: ...surf the Internet you need a program called an Internet browser Internet Explorer provides an easy and secure web browsing experience As soon as you have your Internet access installed and you are con...

Page 60: ...the web and use Bing tools to alert you of news fill forms automatically stay safe online and more 2 Back and Forward buttons Navigate through pages you have already visited 3 Address bar Type in an...

Page 61: ...a Phishing Filter that warns you about and helps to protect you from potential or known fraudulent websites sites that look legitimate but actually are designed to capture your personal information T...

Page 62: ...software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over the Internet emails or malicious Web sites A typical virus will replicate and...

Page 63: ...ned to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and a...

Page 64: ...s and other software fixes when they become available By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherw...

Page 65: ...ies such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configure...

Page 66: ...your last name and words that can be found in the dictionary especially password Try to select especially strong unique passwords for protecting activities like online banking Keep your passwords in a...

Page 67: ...t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typ...

Page 68: ...nline in newsgroups blogs or online communities Online offers that look too good to be true usually are The old saying there s no such thing as a free lunch still rings true today Supposedly free soft...

Page 69: ...in Texas and all of the sudden start buying refrigerators in Budapest In order to confirm these out of the ordinary purchases they might call you and ask you to confirm them Don t take these calls li...

Page 70: ...rtant applications that protect your computer In addition Windows Firewall Windows Defender and Windows Automatic Updates are provided by Microsoft as part of a comprehensive system to defend your com...

Page 71: ...ccess the internet After a period of time the Firewall will know your list of trusted programs and won t ask for permission the next time the program tries to connect to the internet The Firewall also...

Page 72: ...privacy and your computer Windows Defender includes real time protection options Real time protection alerts you when spyware and other potentially unwanted software attempt to install themselves or...

Page 73: ...essage read it carefully and then make sure the name of the action or program that s about to start is one that you intended to start By verifying these actions before they start User Account settings...

Page 74: ...click on Tools Internet Options 2 In the Privacy tab move the slider up or down to select a setting How do I know when my computer is at risk If the Action Center reports an alert or if your computer...

Page 75: ...ensure your computer stays in good health Error checking Using the Check Disk tool regularly prevents your system from getting unreliable and information getting lost It checks and repairs two types o...

Page 76: ...p Wizard helps free up space on your disk drive It searches your drive and displays unused files such as temporary Internet files files in the Recycle Bin and other temporary files that you may safely...

Page 77: ...thus decrease the chance of a fault developing at a later date 1 Perform a Disk Cleanup and close all open programs 2 Click on Start Computer Right click on the Gateway icon and select Properties 3 Cl...

Page 78: ...simply place your pointer over the hard disk drive icon The information will automatically appear Free some Space on your hard disk drive 1 Empty the Recycle Bin When you delete a file from your compu...

Page 79: ...m the hard disk Run Windows System Tools Windows includes some convenient tools to keep your computer in good shape Use these tools on a regular basis to maintain a reliable and speedy system To make...

Page 80: ...harmful changes to your computer and restore settings and performance without removing your personal data files such as documents browsing history photos favorites or emails Note If you only need to u...

Page 81: ...r to how it was on an earlier date without affecting your personal documents or emails it will not restore lost documents either By default Windows saves snapshots of itself when major changes are mad...

Page 82: ...ate and time to this name 3 To finish click on Create Undo the last restoration If the system fails after restoring the computer to a certain date you can use this option to undo the restoration Alter...

Page 83: ...y performs automatic updates through Live Update You can also start a manual update from the main interface of Norton Internet Security and the Live Update link Operating system software and drivers W...

Page 84: ...es Remote Assistance makes it possible to diagnose and repair problems with a computer without personally visiting it You can access Remote Assistance by clicking on Start All Programs Maintenance Win...

Page 85: ...the Windows operating system and factory loaded software and drivers To ensure you can recover your computer when needed you should create a recovery backup as soon as possible Creating recovery discs...

Page 86: ...s and all factory loaded software and drivers click Create Factory Default Disc OR To create recovery discs for only the factory loaded software and drivers click Create Drivers and Applications Backu...

Page 87: ...efault Backup dialog box opens This dialog box tells you the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blan...

Page 88: ...mportant Write a unique descriptive label on each disc such as Windows Recovery Disc 1 of 2 or Apps Drivers Recovery disc Make sure you keep the discs in a safe place that you will remember 5 If multi...

Page 89: ...are and drivers on page 90 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or technical support Web site 2 Revert to a previous syste...

Page 90: ...structions New device drivers If you need to recover device drivers that did not come pre installed on your computer follow the instructions provided with the device To recover your pre installed soft...

Page 91: ...you want to reinstall Returning to a previous system condition Microsoft System Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to...

Page 92: ...point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable b...

Page 93: ...ery Management opens 2 Click on the Restore tab then Restore system to factory default The Confirm Restoration dialog box opens 3 Click on Yes then Start A dialog box displays information about the ha...

Page 94: ...your recovery discs To reinstall Windows and all pre installed software and drivers 1 Turn on your computer insert the first system recovery disc into your optical disc drive then restart your compute...

Page 95: ...hich device to start from such as the hard drive or an optical disc 4 Use your arrow keys to select the line CDROM DVD this line may start with IDE 1 then press Enter Windows installs from the recover...

Page 96: ...olong e du baladeur peut endommager l oreille de l utilisateur CAUTION when listening To protect your hearing follow these instructions Increase the volume gradually until you can hear clearly and com...

Page 97: ...The FCC has set a general guideline of 8 inches 20 cm separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used...

Page 98: ...or help RADIO DEVICE REGULATORY NOTICE Note Regulatory information below is for models with wireless LAN and or Bluetooth only General This product complies with the radio frequency and safety standar...

Page 99: ...s than 100 mW indoors and less than 10 mW outdoors This requirement is likely to change over time allowing you to use your wireless LAN card in more areas within France Please check with ART for the l...

Page 100: ...ELECOMMUNICATIONS PER PART 68 OF THE CODE OF FEDERAL REGULATIONS CFR 47 APPLICABLE TO PRODUCTS FITTED WITH USA MODEMS Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules O...

Page 101: ...ephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice...

Page 102: ...may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label Caution Wireless devices are not user serviceable Do not modify them in any way Modif...

Page 103: ...ork protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it...

Page 104: ...bination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 JAPAN VCCI Japanese modem notice CE COMPLIANCE REQUIREMENT Produ...

Page 105: ...erformance RLAN harmonized EN covering essential requirements of article 3 2 of R TTE directive EN62311 Generic standard to demonstrate the compliance of low power electronic and electrical apparatus...

Page 106: ...in accordance with current wiring regulations in your country In the U K these are the IEE regulations POWER SUPPLY AND CABLES Power supply The power supply socket inlet and socket outlet if equipped...

Page 107: ...nsure of the type of power cord to use in your country Cables For cables which are not delivered with the Product in the computer s packaging The EMC performance of the system is guaranteed only if th...

Page 108: ...on IEC60825 1 and European EN60825 1 standards for Class 1 laser products Class 1 laser products are not considered hazardous The optical devices are designed such that there is never human access to...

Page 109: ...Regulatory information 109 COMPLIANT WITH RUSSIAN REGULATORY CERTIFICATION...

Page 110: ...ikewise desktop computers are designed to be easily dismantled with screws being replaced by clips PRODUCT DISPOSAL The 2002 96 EC Directive known as Waste Electrical and Electronic Equipment WEEE Dir...

Page 111: ...you can use Your efforts will enable the safe collection recycling and destruction of used batteries and will help protect the environment and reduce health hazards Caution Risk of explosion if batter...

Page 112: ...n materials or other container s in the place you obtained them for a full refund GATEWAY SOFTWARE LICENSE 1 Grant of License This Gateway License Agreement License permits you to use one copy of the...

Page 113: ...s You may not rent or lease the SOFTWARE but you may transfer the SOFTWARE and accompanying written materials on a permanent basis provided you retain no copies and the recipient agrees to the terms o...

Page 114: ...3 years as commencing from your receipt of this software you may obtain a complete machine readable copy of the source code for the Free Software under the terms of the GPL without charge except for...

Page 115: ...g life 32 optimizing 35 removing 35 using the first time 33 Blu ray 44 47 brightness hotkeys 18 Browser 59 C Cables 9 106 charging checking level 35 Cleaning your computer 9 Codec 46 computer features...

Page 116: ...76 Management 78 Health precautions 11 Helpdesk 75 hotkeys 18 I Interference 105 Internet Connection 53 54 Firewall 63 70 Internet Service Provider ISP 53 K Keyboard hotkeys 18 L LAN Local Area Netwo...

Page 117: ...moving software 78 Restore points 81 S Safe Computing 75 Safety precautions 8 Security Antivirus 64 Updates 71 82 Windows Action Center 69 82 Software Removing software 78 Software License 112 speaker...

Page 118: ...nty 7 Welcome Center 38 WiFi 55 56 Windows System Restore 80 Using Windows 38 Welcome Center 38 Windows Action Center 69 82 Windows automatic updates 71 83 Windows Defender 72 Windows Media Center 43...

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