88
• If you cannot run Windows and your original hard drive is still
working, see “
Recovering from the hard drive during startup
” on
page 89.
• If you cannot run Windows and your original hard drive has been
completely re-formatted or you have installed a replacement hard
drive, see “
Recovering from your recovery discs
” on page 89.
Recovering from within Windows
To reinstall Windows and all pre-installed software and drivers:
1. Click on Start
>
All Programs > Gateway, then click on Gateway
Recovery Management.
Gateway Recovery Management
opens.
2. Click on the Restore tab, then Restore system to factory default. The
Confirm Restoration
dialog box opens.
3. Click on Yes, then Start. A dialog box displays information about the
hard drive that the operating system will be recovered to.
Caution:
Continuing the process will erase all files on your hard
drive.
4. Click on OK. The recovery process begins by restarting your
computer, then continues by copying files to your hard drive. This
process may take a while, but a Gateway Recovery Management
screen shows you its progress.
When the recovery has finished, a dialog box prompts you to restart
your computer.
5. Click on OK. Your computer restarts.
6. Follow the on-screen prompts for first-time system setup.
