Gateway MX8711 - Pentium Dual Core 1.6 GHz, Reference Manual

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CHAPTER 9 : Troubleshooting
108
To check the memory:
1
Click ( Start ), then click Control Panel . The
Control Panel window opens.
2
Click System and Maintenance .
3
Click Administrative Tools .
4
Double-click Memory Diagnostics Tool , then follow
the on-screen instructions.
You see a “Not enough memory” error message
•
Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in
the My Computer window
•
Reboot your notebook.
Modem (cable or DSL)
The modem does not connect
•
Make sure that the modem cable is plugged into the
Ethernet network jack and not the modem jack. For the
location of your network jack, see
“Back” on page 9 .
•
See the documentation that came with your modem for
additional troubleshooting information.
Modem (dial-up)
Your modem does not dial or does not connect
•
Make sure that the modem cable is plugged into the
modem jack and not the Ethernet network jack. For the
location of your modem jack, see
“Back” on page 9 .
•
Make sure that your notebook is connected to the
telephone line and the telephone line has a dial tone.
Help
For more information about troubleshooting memory errors,
click
Start
, then click
Help and Support
. Type the keyword memory
error in the
Search Help box
, then press
E
NTER
.