Gateway M405, User Manual

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274
Chapter 17: Troubleshooting
www.gateway.com
Your notebook will not turn off, even after pressing the power button
for five seconds
If your notebook has “frozen,” and pressing the power button for five seconds
does not turn it off, insert a straightened paper clip into the reset hole on the
bottom of your notebook. For the location of the reset hole, see
“Bottom” on
page 7 .
The battery seems to run down very quickly
■
Peripheral devices and programs that make heavy use of the hard drive
drain the battery more quickly. Use AC power whenever possible, and
readjust the
Power Properties
to
Max Battery
when AC power is unavailable.
For more information, see “Changing power settings” on page 147 .
■
The battery is weakening or defective. All batteries run down in time, but
if a new battery appears to be defective, contact Gateway about replacing it.
The notebook will not turn on
■ The Power button has not been fully engaged. Press and hold the Power
button for at least a half-second, but no more than three seconds.
■ The battery is fully discharged but AC power is not connected. Connect
the AC adapter to power the notebook and charge the battery.
The notebook turns on and the hard drive status indicator flashes, but
nothing appears on the display
■ Display brightness is set too low.
The notebook will not enter Hibernate mode
■ Hibernate mode is not activated. For more information, see “Activating and
using Hibernate mode” on page 151 .
The notebook will not come out of Standby or Hibernate mode when
running on battery power.
■
The battery is fully discharged and AC power is not connected. Connect
the AC power adapter to power the notebook and charge the battery.
The display goes black while the notebook is still turned on
■ Your notebook has gone into Standby after sitting idle (power status
indicator is blinking blue). Press and hold the Power button for about a
second to resume operations.