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Identifying components

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Identifying components

Where screw measurements are shown, the first number indicates screw head
width, and the second number indicates screw length.

Use this chart to identify the main components of the notebook. For a complete
list of replaceable parts, see

“Contents” on page i

LCD panel assembly

(see

page 49

)

Keyboard

(see

page 27

)

Palm rest assembly

(see

page 54

)

Cooling assembly

(see

page 45

)

Keyboard cover

(see

page 24

)

System board
(see

page 71

)

Summary of Contents for M305

Page 1: ...Gateway M305 Notebook Customizing Troubleshooting serviceguide ...

Page 2: ...Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u ...

Page 3: ......

Page 4: ...lacing the hard drive kit 18 Replacing the hard drive in the hard drive kit 21 Replacing the keyboard cover 24 Replacing the keyboard 27 Replacing the optical drive kit 34 Replacing the LED indicator panel 38 Replacing the CMOS battery 40 Replacing the hinge covers 42 Replacing the cooling assembly 45 Replacing the LCD panel assembly 49 Replacing the palm rest assembly 54 Replacing the diskette dr...

Page 5: ...ii ...

Page 6: ...ns regarding the content of this guide send an e mail with the subject Service Guide Comments to channel services gateway com 2003 Gateway Inc All rights reserved Gateway Gateway Country the Gateway stylized logo and the black and white spot design are trademarks or registered trademarks of Gateway Inc in the United States and other countries All other brands and product names are trademarks or re...

Page 7: ...the bottom of the notebook contains information that identifies the notebook model and its features Warning It is important that you use the correct service guide for the notebook Failure to follow the approved tasks for the notebook model may result in damage to the notebook Gateway model number ...

Page 8: ...idth and the second number indicates screw length Use this chart to identify the main components of the notebook For a complete list of replaceable parts see Contents on page i LCD panel assembly see page 49 Keyboard see page 27 Palm rest assembly see page 54 Cooling assembly see page 45 Keyboard cover see page 24 System board see page 71 ...

Page 9: ...face behind the notebook or far enough to the side that your arms do not accidentally brush them onto the floor To help keep track of screws try the following Place each component s screws in their own section of a parts sorter Place each component s screws next to the component on your work surface Print the first page of each task then place the page toward the rear of your work surface As you r...

Page 10: ...orkbench or other grounded object Unplug the power cord and the modem and network cables Remove the battery For more information see Removing the battery on page 7 Disconnect all peripheral devices and remove any PC Cards Warning ESD can permanently damage electrostatic discharge sensitive components in the notebook Prevent ESD damage by following ESD guidelines every time you open the notebook ca...

Page 11: ...ny surface Preparing the notebook To prepare the notebook for maintenance Make sure that the CD or DVD drive and the optional diskette drive or optional card reader are empty Disconnect all peripheral devices and remove any PC Cards Turn off the notebook and unplug the power cord and modem and network cables if attached Turn over the notebook and remove the battery For more information see Removin...

Page 12: ...attery 1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Slide the battery release latch and lift the battery out of the bay ...

Page 13: ...g Gateway M305 Components www gateway com Adding or replacing memory modules Tools you need to complete this task Important Use only memory modules designed for the Gateway M305 Phillips 0 screwdriver Memory bay ...

Page 14: ...on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Loosen the captive screw that secures the memory cover The screw cannot be removed 5 Lift the screw side of the cover upward then slide the cover out 6 If you are removing a module gently press outward on the clip at each end of the memory module unti...

Page 15: ...10 Replacing Gateway M305 Components www gateway com 7 Pull the memory module out of the slot ...

Page 16: ...t This module is keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory slot 9 Gently push the module down until it clicks in place 10 Replace the memory bay cover and tighten the cover screw Important Use only memory modules designed for the Gateway M305 ...

Page 17: ...and prepare the notebook by following the instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 Caution By law only approved wireless modules provided by Gateway or a Gateway authorized representative explicitly for your Gateway M305 may be installed in this notebook ...

Page 18: ...ing the 802 11 mini PCI card www gateway com 4 Loosen the captive screw that secures the mini PCI cover The screw cannot be removed 5 Lift the screw side of the cover upward then slide the cover out Mini PCI bay ...

Page 19: ...onents www gateway com 6 Unplug the two antenna cables noting how they are installed for later re assembly 7 Move the antenna wires out of the way then press outward on the clips at both sides of the card until the card tilts upward ...

Page 20: ...t a 30 degree angle and press it into the empty slot This card is keyed so it can only be inserted in one direction If the card does not fit make sure that the notch in the card lines up with the tab in the card slot 10 Move the antenna wires out of the way then press the card down until it clicks into place ...

Page 21: ...nents www gateway com 11 Reattach the black antenna cable to the connector labelled MAIN or M then reattach the light gray antenna cable to the connector labelled AUX or A 12 Replace the mini PCI cover then tighten the captive screw ...

Page 22: ...ssis in a manner that restricts end user access End users are strictly prohibited from having access to the wireless card Due to manufacturing process changes Gateway M305 notebooks require a Torx head security screw to attach the mini PCI cover Caution Legal requirements dictate the mini PCI cover be in place during any and all operation of the notebook s wireless feature ...

Page 23: ... the hard drive kit 1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 Phillips 0 screwdriver 2 chrome 2 5 4 7 mm hard drive kit ...

Page 24: ...19 Replacing the hard drive kit www gateway com 4 Remove the hard drive kit screws Screws ...

Page 25: ...ing Gateway M305 Components www gateway com 5 Slide the old hard drive kit out of the notebook 6 Slide the new hard drive kit into the notebook 7 Replace the screws that secure the hard drive kit to the notebook ...

Page 26: ...drive kit www gateway com Replacing the hard drive in the hard drive kit Tools you need to complete this task Screws removed during this task Phillips 0 screwdriver 2 chrome 2 5 4 7 mm hard drive kit 2 chrome 3 0 3 5 mm hard drive kit bracket ...

Page 27: ...owing the instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Remove the hard drive kit by following the instructions in Replacing the hard drive kit on page 18 5 Remove the two screws that secure the hard drive to the hard drive kit bracket Screws Screws ...

Page 28: ...e the bracket from the old drive 7 Insert the new drive into the bracket so the screw holes line up 8 Replace the two screws that secure the bracket to the drive 9 Slide the hard drive kit into the notebook 10 Replace the screws that secure the hard drive kit to the notebook ...

Page 29: ... network cables and prepare the notebook by following the instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Open the LCD panel to the normal viewing position Flat blade driver Scribe or non marring tool OR ...

Page 30: ...yboard cover and gently pry it up 7 Pull the cover off the notebook You will hear small snapping sounds as the cover comes away from the notebook Be careful not to break off the tabs found on the left end of the cover Important Inserting a piece of cloth between the screwdriver and keyboard and notebook case will help prevent damage to the notebook ...

Page 31: ...rame 9 Press down on the cover in several places until it clicks in place The cover is correctly mounted when you can run you finger along the cover and find no loose spots The cover should be flat all the way across Warning If the cover is not correctly replaced the notebook could be damaged when you try to close the LCD panel ...

Page 32: ...llowing the instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 Flat blade driver Scribe or non marring tool OR Phil...

Page 33: ...28 Replacing Gateway M305 Components www gateway com 6 Remove the four keyboard screws that secure the keyboard to the notebook Screws ...

Page 34: ...29 Replacing the keyboard www gateway com 7 Lift the back edge of the keyboard then slowly rotate it toward you so it lies keys down on top of the notebook Be careful not to damage the LCD panel ...

Page 35: ...nts www gateway com 8 Use your fingers to unplug the keyboard panel connector from the notebook Be careful not to touch or damage any other components 9 Place the new keyboard keys down on the notebook with the space bar away from you ...

Page 36: ...the end of the keyboard cable onto the keyboard connector 11 Rotate the keyboard toward the LCD panel until the keyboard is almost face up Important The outside of the keyboard plug goes around the keyboard connector The plug is correctly oriented if the cable is not twisted ...

Page 37: ...ww gateway com 12 Insert the tabs on the front of the keyboard under the palm rest 13 Gently press the keyboard down until it is flat all the way across The keyboard should easily fall into place Be careful not to damage the LCD panel Tabs ...

Page 38: ...33 Replacing the keyboard www gateway com 14 Replace the four keyboard screws 15 Reassemble the notebook Screws ...

Page 39: ...it Tools you need to complete this task Screws removed during this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 4 chrome 2 5 3 0 mm keyboard 1 chrome 2 0 3 0 mm optical drive 1 black 2 5 4 0 mm optical drive 2 chrome 1 7 3 5 mm optical drive kit bracket ...

Page 40: ...ng up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 6 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 7 Remove the chrome screw that secures the drive kit to the cooling as...

Page 41: ... M305 Components www gateway com 8 Slide the drive kit out of the notebook 9 If your replacement optical drive came in a kit go to Step 13 OR If you need to replace the optical drive in the optical drive kit go to Step 10 ...

Page 42: ...ve to the bracket 11 Remove the bracket from the old drive 12 Place the bracket onto the new drive so the screw holes line up and replace the two chrome screws that secure the bracket to the drive 13 Insert the new drive kit into the notebook then replace the two screws 14 Reassemble the notebook Screws ...

Page 43: ...the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 6 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 Flat blade driver Scribe or non...

Page 44: ...ndicator panel to the notebook 8 Insert the small flat blade screwdriver or non marring tool under the indicator panel and gently pry it up 9 Align the new indicator panel s screw holes with the holes on the notebook press the panel into place then replace the screws 10 Reassemble the notebook Screws ...

Page 45: ...ng the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 6 Remove the keyboard by following the instructions in Replacing the keyboard on page 2...

Page 46: ... the small flat blade screwdriver or non marring tool under the old battery and gently pry it up until it pops out of the socket 9 Make sure that the positive side of the new battery is facing up then press the battery into the socket until it snaps into place 10 Reassemble the notebook CMOS battery ...

Page 47: ...instructions in Preparing the notebook on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 6 Open the LCD panel all the way so it lies flat on the table Fl...

Page 48: ...43 Replacing the hinge covers www gateway com 7 Insert the small flat blade screwdriver or non marring tool under the left hinge cover and gently pry it up ...

Page 49: ...y M305 Components www gateway com 8 Insert the small flat blade screwdriver or non marring tool under the right hinge cover and gently pry it up 9 Snap the new covers into place over the hinges 10 Reassemble the notebook ...

Page 50: ...on page 6 2 Turn the notebook over so the bottom is facing up 3 Remove the battery by following the instructions in Removing the battery on page 7 4 Turn the notebook over so the top is facing up 5 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 6 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 Flat blade dri...

Page 51: ...46 Replacing Gateway M305 Components www gateway com 7 Unplug the cooling fan ...

Page 52: ...47 Replacing the cooling assembly www gateway com 8 Remove the five screws that secure the cooling assembly to the notebook Screws Screws ...

Page 53: ...anel shielding tab 11 Tighten the three screws that are stamped with the numbers 1 through 3 next to them Make sure that you tighten the screws in numerical order 12 Replace the screw that holds the cooling assembly to the optical drive 13 Replace the screw that holds the cooling assembly to the LED indicator panel shielding 14 Plug in the cooling fan 15 Reassemble the notebook Warning When tighte...

Page 54: ...assembly Tools you need to complete this task Screws removed during this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 4 chrome 2 5 3 0 mm keyboard 4 chrome 2 5 5 5 mm hinges 1 chrome 2 5 3 0 mm grounding screw 5 chrome 2 0 3 0 mm cooling assembly ...

Page 55: ...notebook has 802 11 wireless networking built in remove the 802 11 mini PCI card by following the instructions in Replacing the 802 11 mini PCI card on page 12 5 Turn the notebook over so the top is facing up 6 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 7 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 8...

Page 56: ...r fingers to unplug the LCD panel connector from the notebook Grasp the large cluster of cables then pull the connector straight up 11 Loosen the screw holding the grounding wire then lift the LCD panel grounding wire to remove the screw LCD panel grounding screw ...

Page 57: ...ng care to note the cable routing and positions as they are installed from Gateway remove the 802 11 antenna wires from under the two retaining clips and pull the antenna out from under the system board 14 Lift the LCD panel away from the notebook 15 Place the new LCD panel assembly onto the notebook then replace the four hinge screws 16 Reattach the grounding cable ...

Page 58: ...el assembly www gateway com 17 Thread the antenna cables through the retaining clips and then under the system board and into the mini PCI card area 18 Plug the LCD panel connector into the notebook 19 Reassemble the notebook ...

Page 59: ...Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 4 chrome 2 5 3 0 mm keyboard 2 chrome 2 5 4 7 mm hard drive kit 4 chrome 2 0 3 0 mm cooling assembly 1 chrome 2 0 3 0 mm LED indicator panel 2 black 2 5 4 0 mm LED indicator panel 12 chrome 2 5 5 0 mm palm rest bottom 3 black 2 5 4 0 mm palm rest top 1 chrome 2 5 3 0 mm grounding screw ...

Page 60: ...on page 24 7 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 8 Remove the LED indicator panel by following the instructions in Replacing the LED indicator panel on page 38 9 Remove the hinge covers by following the instructions in Replacing the hinge covers on page 42 10 Remove the cooling assembly by following the instructions in Replacing the cooling assemb...

Page 61: ...56 Replacing Gateway M305 Components www gateway com 14 Remove the twelve chrome screws on the bottom of the notebook 15 Turn the notebook over so the top is facing up Screws Screws Screws Screws ...

Page 62: ...57 Replacing the palm rest assembly www gateway com 16 Remove the three black screws on the top of the notebook Screws ...

Page 63: ... cable to remove it from the connector 18 Remove the palm rest assembly 19 Place the new palm rest assembly onto the notebook and snap the assembly into place 20 Replace all of the palm rest screws 21 Slide the end of the touchpad cable into the touchpad connector 22 Reassemble the notebook ...

Page 64: ...59 Replacing the diskette drive kit www gateway com Replacing the diskette drive kit Tools you need to complete this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 65: ...oard 2 chrome 2 5 4 7 mm hard drive kit 4 chrome 2 0 3 0 mm cooling assembly 1 chrome 2 0 3 0 mm LED indicator panel 2 black 2 5 4 0 mm LED indicator panel 12 chrome 2 5 5 0 mm palm rest bottom 3 black 2 5 4 0 mm palm rest top 3 black 2 5 4 0 mm diskette drive kit 3 chrome 2 5 3 0 mm diskette drive kit bracket ...

Page 66: ...ge 18 5 Turn the notebook over so the top is facing up 6 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 7 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 8 Remove the LED indicator panel by following the instructions in Replacing the LED indicator panel on page 38 9 Remove the hinge covers by following the i...

Page 67: ...lacing Gateway M305 Components www gateway com 12 Remove the three black screws that secure the diskette drive kit to the notebook 13 Lift the drive kit and disconnect the diskette drive s ribbon cable Screws ...

Page 68: ...t side two on the right side that secure the diskette drive to the diskette drive kit bracket 17 Remove the bracket from the old drive 18 Insert the new drive into the bracket so the screw holes line up and replace the three chrome screws that secure the bracket to the drive 19 Insert the new diskette drive kit into the notebook and plug in the diskette drive s ribbon cable 20 Replace the three bl...

Page 69: ...64 Replacing Gateway M305 Components www gateway com Replacing the memory card reader kit Tools you need to complete this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 70: ...d 2 chrome 2 5 4 7 mm hard drive kit 4 chrome 2 0 3 0 mm cooling assembly 1 chrome 2 0 3 0 mm LED indicator panel 2 black 2 5 4 0 mm LED indicator panel 12 chrome 2 5 5 0 mm palm rest bottom 3 black 2 5 4 0 mm palm rest top 3 black 2 5 4 0 mm memory card reader kit 5 chrome 2 5 3 0 mm memory card reader kit bracket ...

Page 71: ...page 18 5 Turn the notebook over so the top is facing up 6 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 24 7 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 8 Remove the LED indicator panel by following the instructions in Replacing the LED indicator panel on page 38 9 Remove the hinge covers by following the...

Page 72: ...67 Replacing the memory card reader kit www gateway com 12 Remove the three black screws that secure the memory card reader kit to the notebook Screws ...

Page 73: ...3 Lift the card reader kit and disconnect the card reader s cable 14 Remove the card reader kit from the notebook 15 If your replacement card reader came in a kit go to Step 19 OR If you need to replace the card reader in the card reader kit go to Step 16 ...

Page 74: ...the two chrome screws from the top of the memory card reader that secure the card reader to the card reader kit bracket 17 Remove the three chrome screws from the bottom of the memory card reader that secure the card reader to the card reader kit bracket Screws Screws ...

Page 75: ...er into the bracket so the screw holes line up and replace the five chrome screws that secure the bracket to the card reader 20 Insert the new card reader kit into the notebook and plug in the memory card reader s cable 21 Replace the three black screws that secure the card reader kit to the notebook 22 Reassemble the notebook ...

Page 76: ...ng the system board www gateway com Replacing the system board Tools you need to complete this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 5 0 mm hex nutdriver Torx T8 screwdriver ...

Page 77: ...ling assembly 1 chrome 2 0 3 0 mm LED indicator panel 2 black 2 5 4 0 mm LED indicator panel 3 black 2 5 4 0 mm palm rest top 3 black 2 5 4 0 mm diskette drive kit or memory card reader kit 2 chrome 2 5 5 0 mm system board bottom 4 hex nuts port connectors system board 4 black 2 5 4 0 mm system board top 2 hex nuts system board 2 chrome 2 0 4 0 mm modem 1 chrome 2 0 3 0 mm and 1 black 2 5 4 0 mm o...

Page 78: ...ollowing the instructions in Replacing the keyboard cover on page 24 8 Remove the keyboard by following the instructions in Replacing the keyboard on page 27 9 Remove the optical drive by following the instructions in Replacing the optical drive kit on page 34 10 Remove the LED indicator panel by following the instructions in Replacing the LED indicator panel on page 38 11 Remove the hinge covers ...

Page 79: ...74 Replacing Gateway M305 Components www gateway com 15 Unplug the speakers 16 Turn the notebook over so the bottom is facing up then remove the two chrome screws from the bottom Screws ...

Page 80: ...the notebook over so the top is facing up then remove the four hex nuts on the rear I O panel 18 Remove the four black system board screws from the holes marked 2 7 19 and 21 and the two hex nuts from the holes marked 5 and 6 Hex nuts Hex nuts Screws Screw ...

Page 81: ...6 Replacing Gateway M305 Components www gateway com 19 While pushing in on the PC Card eject button remove the system board Make sure the rear I O panel and PC Card eject button clear the chassis bottom ...

Page 82: ...blade screwdriver to turn the processor lock screw 1 4 turn counter clockwise then remove the processor from the old system board 21 Turn the old system board over so the bottom is facing up then remove the screws that secure the modem to the system board Screws ...

Page 83: ...78 Replacing Gateway M305 Components www gateway com 22 Use a flat blade screwdriver to unplug the modem from the old system board 23 Unplug the modem cable from the modem ...

Page 84: ...5 Install the processor onto the new system board making sure that Pin 1 on the processor indicated by the silk screened arrow on the corner of the processor aligns with Pin 1 on the processor socket indicated by the absence of a pin hole in the processor socket then use a flat blade screwdriver to turn the processor lock screw 1 4 turn clockwise ...

Page 85: ...rews into the holes marked 2 7 19 and 21 and the hex nuts into the holes marked 5 and 6 28 Replace the four hex nuts on the rear I O panel 29 Turn the notebook over so the bottom is facing up then replace the two chrome screws on the bottom 30 Turn the notebook over so the top is facing up then connect the speakers 31 Reassemble the notebook ...

Page 86: ...acing the modem www gateway com Replacing the modem To replace the modem in the notebook complete the instructions for Replacing the system board on page 71 Tips Tricks You do not need to remove the processor ...

Page 87: ...82 Replacing Gateway M305 Components www gateway com ...

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