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Chapter 3: Getting Help

www.gateway.com

Online help

Many programs provide information online so you can research a topic or learn
how to perform a task while you are using the program. You can access most
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Help

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clicking/tapping a

Help

button.

You can search for information by viewing the help contents, checking the
index, searching for a topic or keyword, or browsing through the online help.

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Summary of Contents for M275

Page 1: ...ery 17 Using the AC adapter 17 Basic safety precautions 18 Connecting the AC adapter 19 Protecting from power source problems 21 Starting your convertible tablet PC 22 Waking up your convertible table...

Page 2: ...With Gateway 53 Online help 54 Gateway Web site 55 Using eSupport 55 4 Windows Basics 57 About Windows XP tablet PC Edition 58 About the Windows environment 59 Using the desktop 60 Using the Start men...

Page 3: ...d document 96 Receiving and viewing a fax 97 Canceling a fax 97 Automatically retry sending a fax 98 Automatically cancelling a fax 99 7 Using Multimedia 101 Adjusting the volume 102 Recording and pla...

Page 4: ...59 Viewing the display on a projector or monitor 160 Viewing the display on a television 162 Changing from one display to another 165 8 Managing Power 167 Monitoring the battery charge 168 Recharging...

Page 5: ...user accounts 205 11 Networking Your Gateway M275 207 Benefits of networking 208 Sharing a single Internet connection 208 Sharing drives 208 Sharing peripheral devices 209 Streaming audio and video fi...

Page 6: ...Installing a parallel port printer 226 Installing your old programs 227 13 Maintaining Your Gateway M275 229 Caring for your convertible tablet PC 230 Display screen 230 Pen 231 Maintenance schedule...

Page 7: ...280 Connecting to the port replicator 282 Attaching to the port replicator 282 Disconnecting from the port replicator 283 Securing your port replicator 284 17 Troubleshooting 285 Safety guidelines 28...

Page 8: ...7 Sound 308 Touchpad 309 Video 309 Telephone support 310 Before calling Gateway Technical Support 310 Telephone numbers 311 Tutoring and training 312 Self help 312 Tutoring 312 Training 313 A Safety R...

Page 9: ...ateway convertible tablet PC How to locate your convertible tablet PC s model and serial number How to locate the Microsoft Certificate of Authenticity How to locate the specifications for your conver...

Page 10: ...bay examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 112 Important Your convertible tablet PC may have come with an optical drive module s...

Page 11: ...ader For more information see Using the memory card reader on page 154 IEEE 1394 port Plug an IEEE 1394 also known as Firewire or i Link device such as a digital camcorder Iomega Zip drive or MP3 play...

Page 12: ...plugged into this jack Power switch Slide to turn the power on or off You can also configure the power switch for Standby Resume mode For more information on configuring the power switch mode see Cha...

Page 13: ...udio output when headphones or amplified speakers are not plugged into your convertible tablet PC or port replicator Modem jack Plug a modem cable into this jack For more information see Connecting th...

Page 14: ...g Power is passed through this port This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway convertible tablet PC Ethernet jack Plug a 10 100 Ether...

Page 15: ...this cover to install a memory module For more information see Adding or replacing memory on page 261 Pen latch Slide to release the pen Battery latch Slide to release the battery Battery bay Insert...

Page 16: ...l microphone is connected For the location of your microphone jack see Left Side on page 3 and Back on page 280 LCD panel status indicators Inform you of the power status or when a drive is in use For...

Page 17: ...5 Keyboard Multi function buttons Press these buttons to open programs assigned to them These buttons are set to open your default e mail program your default Web browser online help and the My Comput...

Page 18: ...PC contains information that identifies your convertible tablet PC model and its features Gateway Technical Support will need this information if you call for assistance Important The labels shown in...

Page 19: ...blet PC The invoice also contains your customer ID number Internal wireless label A label similar to the following indicates your convertible tablet PC contains a wireless communications device The la...

Page 20: ...information about your convertible tablet PC such as memory size memory type and hard drive size visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gat...

Page 21: ...te lighter or an airplane in flight power receptacle Carrying cases Gateway has large capacity carrying cases if you need additional space for accessories or supplies Drives Use a diskette drive or US...

Page 22: ...common types are inkjet and laser printers which print in color or black and white See Installing a printer scanner or other peripheral device on page 49 for more information about attaching a printer...

Page 23: ...tablet PC Read this chapter to find out how to Connect the AC adapter Start and turn off your convertible tablet PC Identify the status indicators Use the keyboard Use the EZ Pad touchpad Use the disp...

Page 24: ...sound system Your convertible tablet PC operation is not impaired but we recommend that a distance of 12 inches 30 cm be maintained between your convertible tablet PC and the mobile phone When you mo...

Page 25: ...ld short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and may result in heat damage Protect your convertible tablet PC battery and hard driv...

Page 26: ...uct near water For example do not use it near a bathtub or kitchen sink Avoid using the wired modem or LAN during an electrical storm There may be a remote risk of electric shock from lightning The ca...

Page 27: ...not fully charged before you use your convertible tablet PC on battery power for the first time the battery life may be much shorter than you expect If the battery life seems short even after being ch...

Page 28: ...blet PC then plug it back in 4 When you finish using your convertible tablet PC for the first time turn it off and leave it connected to AC power for at least 24 hours 5 If the battery charge indicato...

Page 29: ...ing them to a surge protector which absorbs voltage surges and prevents them from reaching your convertible tablet PC Warning High voltages can enter your convertible tablet PC through both the power...

Page 30: ...e the power switch located on the left side of your convertible tablet PC The power switch is preset to On Off mode However you can also set it to function in Standby Resume mode For instructions on c...

Page 31: ...de slide the power switch to wake it up For more information on changing power saving settings see Changing power settings on page 178 Turning off your convertible tablet PC To turn off your convertib...

Page 32: ...s on page 32 OR Press CTRL ALT DEL A window opens that lets you close a program that is not responding 2 Click Tap the program that is not responding 3 Click Tap End Task 4 If your convertible tablet...

Page 33: ...m you when a drive is being used or indicate the power status of your convertible tablet PC Indicator Icon Description Hard drive The hard drive is in use Disc drive The DVD or DVD CD RW drive is in u...

Page 34: ...ery charge is very low LED solid red battery is malfunctioning This LED only lights up when your convertible tablet PC is connected to AC power or the battery charge is very low Power The LED shows yo...

Page 35: ...ou when a button has been pressed that affects how the keyboard is used Indicator Icon Description Caps Lock Caps Lock is turned on Scroll Lock Scroll Lock is turned on For more information see System...

Page 36: ...ned alternate functions including shortcut keys for Windows and function keys for specific system operations You can attach an external keyboard to your convertible tablet PC using a USB port You do n...

Page 37: ...ng of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Volume keys Press these colored keys in combination with the FN key to increase o...

Page 38: ...e A monitor must be plugged into the monitor port on your convertible tablet PC Enter Standby mode Slide the power switch to leave Standby mode For more information see Changing power modes on page 17...

Page 39: ...nation again to restore the sound For more information see Adjusting the volume on page 102 Increase the volume For more information see Adjusting the volume on page 102 Decrease the volume For more i...

Page 40: ...while it is in tablet mode Button Icon Press to Screen rotation Rotate the display orientation For more information see Changing display orientation on page 192 Tablet input panel Open the tablet inpu...

Page 41: ...them Brightness boost Boost the brightness For more information see Adjusting brightness on page 192 Windows security Open the Windows Task Manager Also is used for domain authentication or logon scr...

Page 42: ...34 Chapter 2 Getting Started www gateway com Internet Open your default Web browser Help Open online help My Computer Open the My Computer window Button Icon Press to...

Page 43: ...he EZ Pad touchpad The EZ Pad consists of a touchpad two buttons and a rocker switch When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction Left touchpad...

Page 44: ...touchpad settings on page 203 Using the touchpad To Do this Move the pointer on the screen Move your finger around on the touchpad If you run out of space and need to move the pointer farther lift yo...

Page 45: ...tcut menu or find more information about an object on the screen Position the pointer over the object Quickly press and release the right button once This action is called right clicking Move an objec...

Page 46: ...urface minimizes glare and increases readability Unlike other touchscreens and PDAs your convertible tablet PC s display responds only to your convertible tablet PC s pen Your convertible tablet PC wi...

Page 47: ...convert the display from notebook mode to tablet mode 1 Open the LCD panel to the normal viewing position 2 Locate the rotation direction arrow on the LCD panel hinge 3 Rotate the LCD panel in the dir...

Page 48: ...40 Chapter 2 Getting Started www gateway com 4 Close the LCD panel onto the keyboard There is a click when the LCD panel latch locks...

Page 49: ...let PC For more information see Right Side on page 5 2 Slide the pen into the holder with the pocket clip down until the pen clicks into place Warning A finger tap or PDA stylus has no effect on your...

Page 50: ...le tablet PC you should calibrate your pen for both portrait and landscape orientations Calibration ensures the accuracy of the pen and adjusts the screen s performance for different users If the on s...

Page 51: ...these gestures you get the same result as pressing the corresponding key on a standard keyboard Open the Tablet Input Panel by waving the pen back and forth over the screen Backspace by drawing a righ...

Page 52: ...tap Store the pen in the Gateway convertible tablet PC s pen holder Store extra pens in a drawer to avoid prolonged pressure on the pen tip The pen has internal electronics so keep it dry and avoid co...

Page 53: ...ogram or a Web form before using the writing pad or soft keyboard To adjust writing pad and keyboard settings click tap Tools then click tap Options For security and accuracy when entering masked text...

Page 54: ...gnition and for keyboard equivalent voice commands Set up speech recognition through your convertible tablet PC Input Panel s Tools menu Learn more about voice commands in the Accessibility section of...

Page 55: ...ert one end of the modem cable into the modem jack on the right side of your convertible tablet PC 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with dig...

Page 56: ...tible tablet PC 2 Insert the other end of the network cable into a network jack Ask your network administrator to help you select the correct network jack Important Your convertible tablet PC may be e...

Page 57: ...t port locations see Checking Out Your Gateway M275 on page 1 and Using the Gateway M275 Port Replicator on page 277 IEEE 1394 and USB ports support plug and play and hot swapping which means that you...

Page 58: ...50 Chapter 2 Getting Started www gateway com...

Page 59: ...is chapter tells you about additional information resources available to help you use your convertible tablet PC Read this chapter to learn how to access Help and Support Do More With Gateway Online h...

Page 60: ...d in the Search box located at the top of any Help and Support screen then click tap the arrow button For each search you receive the following search result types Suggested Topics These topics are lo...

Page 61: ...convertible tablet PC for digital music digital photography digital video gaming and other programs To access Do More With Gateway click tap Start then click tap Do More With Gateway Click Tap the top...

Page 62: ...learn how to perform a task while you are using the program You can access most online help information by selecting a topic from a Help menu or by clicking tapping a Help button You can search for in...

Page 63: ...rsonalized information about your convertible tablet PC Visit the Gateway eSupport Web site at support gateway com For more information about connecting to the Internet see Using the Internet on page...

Page 64: ...library of how to articles and videos on topics such as making audio CDs and installing a hard drive Downloads Click Tap Downloads then click tap My Downloads to get the latest software updates for B...

Page 65: ...4 57 Windows Basics Read this chapter to learn how to Use the Windows desktop Manage files and folders Work with documents Use shortcuts...

Page 66: ...Windows Journal hand write documents then turn them into text or image files Sticky Notes make a quick note with your pen or voice and drop it into another program Document annotation insert handwritt...

Page 67: ...al desk Think of the desktop as your personalized work space where you open programs and perform other tasks Your desktop may be different from this example depending on how your convertible tablet PC...

Page 68: ...and reveals related files programs or commands Desktop elements Description The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the righ...

Page 69: ...shortcut to the desktop for a program that you use frequently To add icons to the desktop 1 Click Tap Start then click tap All Programs Help and Support For more information about the Windows XP Star...

Page 70: ...ppears on the desktop Identifying window items When you double click double tap the icon for a drive folder file or program a window opens on the desktop This example shows the Local Disk C window whi...

Page 71: ...r Clicking Tapping the program button in the taskbar opens the window again Clicking Tapping the maximize button expands the active window to fit the entire computer display Clicking Tapping the maxim...

Page 72: ...reorganize and throw away information in a file cabinet Viewing drives Drives are like file cabinets because they hold files and folders A convertible tablet PC almost always has more than one drive...

Page 73: ...ders are much like the folders in a file cabinet They can contain files and other folders Files are much like paper documents letters spreadsheets and pictures that you keep on your convertible tablet...

Page 74: ...ENTER The new folder name appears by the folder icon For information about renaming folders see Keyboard shortcuts on page 78 Copying and moving files and folders The skills you need to copy and move...

Page 75: ...folder appears in the new location To move a file or folder to another folder 1 Locate the file or folder you want to move For more information see Viewing drives on page 64 and Searching for files on...

Page 76: ...empty the bin You can recover any file in the Recycle Bin as long as the bin has not been emptied To delete files or folders 1 In My Computer or Windows Explorer click tap the files or folders that y...

Page 77: ...the Recycle Bin icon on the desktop The Recycle Bin window opens 2 Click Tap File then click tap Empty Recycle Bin Windows asks you if you are sure that you want to empty the bin 3 Click Tap Yes Windo...

Page 78: ...t they may have many levels usually many more levels than a file cabinet in fact So you usually will have to search through levels of folders to find the file or folder that you need This is called br...

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