www.gateway.com
119
You cannot connect to the Internet
•
The ISP may be having technical difficulties. Contact
your ISP for technical support.
•
See if the modem works with a different
communications program. The problem may be with
just one program.
•
Review the troubleshooting information under
.
Your 56K modem does not connect at 56K
•
Current FCC regulations restrict actual data transfer
rates over public telephone lines to 53K. Other factors,
such as line noise, telephone service provider
equipment, or ISP limitations, may lower the speed even
further.
If your notebook has a v.90 modem, the speed at which
you can upload (send) data is limited to 33.6K. If your
notebook has a v.92 modem, the speed at which you
can upload data is limited to 48K. Your ISP may not
support 48K uploads.
Your fax communications program only sends and receives
faxes at 14,400 bps when you have a 56K modem
•
Current fax technology only supports a maximum send
and receive rate of 14,400 bps.
The modem is not recognized by your notebook
•
Make sure that the line connected to the modem is
working and plugged into the appropriate port on your
notebook. For the location of your modem jack, see
.
•
If the modem shares the telephone line with another
device, make sure that the telephone line is not in use
(for example, someone is on the telephone, or another
modem is in use).
•
Use a different modem cable. Some telephone cables do
not meet required cable standards and may cause
problems with the modem connection.
•
Shut down and restart your notebook.
•
Run Windows modem diagnostics.
To run modem diagnostics:
1
Close all open programs.
2
Click
(
Start
), then click
Control Panel
. The
Control Panel
window opens.
3
Click
Hardware and Sound
.
Summary of Contents for M-7301U
Page 1: ... NOTEBOOK REFERENCEGUIDE ...
Page 2: ......
Page 7: ...www gateway com v Appendix A Legal Information 133 Index 143 ...
Page 8: ...Contents vi ...
Page 13: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area ...
Page 64: ...CHAPTER 4 Using Drives and Accessories 56 ...
Page 110: ...CHAPTER 8 Upgrading Your Notebook 102 ...
Page 111: ...CHAPTER9 103 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support ...
Page 140: ...CHAPTER 9 Troubleshooting 132 ...
Page 161: ...153 www gateway com troubleshooting 123 working safely 14 ...
Page 162: ...154 Index ...
Page 163: ......
Page 164: ...MAN MYSTIQUE REF GDE V R1 4 07 ...