Gateway GM5688E, Reference Manual

Page: 114 / 140

CHAPTER 6: Troubleshooting
104
9
Click Yes, then click Next. The Factory image recovery
window opens, which shows you the progress of the
system recovery.
When recovery is finished, the Recovery is complete
window opens.
10
Click Finish, then click Restart. Your computer restarts
in its original factory condition. You still need to reinstall
any software that was not pre-installed on your
computer.
If you selected Recovery with automatic data backup
in
Step 8 , you can find your backed up files in c:\backup.
Recovering your system using the
Windows DVD
If you install a new hard drive or completely re-format your
original hard drive, you must recover your system using the
Windows Vista operating system DVD. You also need to recover
your computer’s pre-installed software and device drivers.
To completely re-install Windows:
1
If you can still run Windows, back up your personal files,
and create a set of software and driver recovery discs (if
you have not already done so). For instructions, see
“To
create discs for recovering pre-installed software
and drivers:” on page 94
.
2
Insert the Windows DVD into one of your computer’s
DVD-capable drives, then turn on or restart your
computer.
3
When the prompt “Press any key to boot from CD or DVD”
appears, press any key on your keyboard. A list of valid
boot devices appears.
4
Press the arrow keys to select the drive containing the
Windows DVD, then press E
NTER
and follow the on-screen
instructions.
5
After Windows is completely re-installed, use the
software and driver recovery discs you created to
recover your computer’s pre-installed software and
device drivers. For instructions, see
“Recovering
pre-installed software and drivers using recovery discs”
on page 97
.
8512418.book Page 104 Friday, May 11, 2007 11:44 AM