Gateway EC1440u, Reference Manual

Page: 118 / 142

CHAPTER 9 : Troubleshooting
112
Printer
The printer will not turn on
•
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
•
Make sure that the power cable is plugged into an
AC power source.
The printer is on but will not print
•
Check the cable between the printer and your
notebook. Make sure that it is connected to the correct
port.
•
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
•
Check the port and cable for bent or broken pins.
•
If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1
Click ( Start ), then click Control Panel . The
Control Panel window opens.
2
Click Hardware and Sound .
3
Click the Printers .
4
Right-click the name of the printer you want to be
the default printer, then click
Set as Default
Printer .
•
Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
You see a “Printer queue is full” error message
•
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click ( Start ), then click Control Panel . The
Control Panel window opens.
Help
For more information about printer troubleshooting, click
Start
, then
click Help and Support . Type the keyword printer troubleshooting in
the
Search Help box
, then press
E
NTER
.