CHAPTER 6: Troubleshooting
www.gateway.com
74
Troubleshooting
First steps
Warning
To avoid bodily injury, do not attempt to
troubleshoot your server problem if:
- The power cords or plugs are damaged
- Liquid has been spilled into your server
- Your server was dropped
- The case was damaged
Instead, unplug your server and contact a
qualified computer technician.
Try these steps first before going to the following sections:
■
Make sure that the power cords are connected to your server and an
AC outlet and that the AC outlet is supplying power.
■
If you use a surge protector or a UPS, make sure that it is turned on and
is rated to handle the power required by your server.
■
If you added or removed server components before the problem started,
review the installation procedures you performed and make sure that you
followed each instruction. You may need to remove the device, uninstall
the device’s software, then reinstall the device.
■
If an error message appears on the screen, write down the exact message
before calling Gateway Customer Care. For instructions, see
■
Restart your server, then open the BIOS Setup utility by pressing and
holding
F2
while your server restarts. Check your configuration settings.
■
When diagnosing problems, press the non-maskable interrupt (NMI)
button to put the server into a halt state. For the location of the button,
see
.
■
If an error occurs in a program, see its documentation or online help.
Battery replacement
Warning
To avoid bodily injury, do not attempt to
troubleshoot your server problem if:
- The power cords or plugs are damaged
- Liquid has been spilled into your server
- Your server was dropped
- The case was damaged
Instead, unplug your server and contact a
qualified computer technician.
If you have problems after installing a new CMOS battery, try each of the
following items, closing the case and restarting the server after each try:
■
Restart your server, then open the BIOS Setup utility by pressing and
holding
F2
while your server restarts. Correct any discrepancies.
■
Remove the top panel by following the instructions in
, then make sure that all cables inside the case are
attached securely. Also, make sure that the colored cable edges are
aligned correctly and that the connectors do not miss any pins.
■
If you have the correct test equipment, make sure that the new battery
has power. Although unlikely, your new battery may be defective.
Summary of Contents for E-9520T
Page 1: ...USER GUIDE Gateway E 9520T Server ...
Page 2: ......
Page 6: ...Contents www gateway com iv ...
Page 16: ...CHAPTER 1 Checking Out Your Gateway Server www gateway com 10 ...
Page 24: ...CHAPTER 2 Setting Up Your Server www gateway com 18 ...
Page 64: ...CHAPTER 4 Installing Components www gateway com 58 ...
Page 103: ...APPENDIX B 97 BIOSSettings ...
Page 114: ...APPENDIX B BIOS Settings www gateway com 108 ...
Page 115: ...APPENDIX C 109 Safety Regulatory and Legal Information ...
Page 125: ......
Page 126: ...A MAN E 9520T USR GDE R0 10 06 ...