Gateway Computer Drive, User Manual

Page: 43 / 58

39
Diskette drive
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If you have checked the BIOS settings and the settings are correct, the
problem may be a poor connection between the diskette drive and the
system board. Because no locking clips hold the diskette drive cable in
place, the cable may need to be reseated.
To reseat the cable:
1
Turn off your computer, then remove the computer case cover
following the static electricity precautions on page 3.
See the documentation that came with your computer for
instructions on removing your computer case cover.
2
On the back of the diskette drive, find the power cable and the flat,
gray ribbon cable.
3
Firmly pull the ribbon cable straight off the back of the diskette drive
(pull the connector, not the cable) and press it firmly back in place
the same way you took it off.
4
Trace the cable to its connector on the system board. Unplug the
cable (pull the connector, not the cable), then plug it back in, making
sure that it fits securely into the keyed connector.
5
Replace the computer case cover, reconnect the cables, then restart
your computer. Try to start from a system diskette and try to format
a diskette. For more information, see “To format a diskette:” on
page 37.
6
If you are still unable to start from a system diskette or format a
diskette, shut down your computer, then open the computer case
cover.
7
Pull the power cable off the back of the drive (pull the connector,
not the cable).
8
Replace it with another available power cable that is the same size
as the one originally on the drive.
9
Replace the computer case cover, reconnect the cables, then restart
your computer. Try to start from a system diskette and try to format
a diskette. For more information, see “To format a diskette:” on
page 37.