Gateway C-140S, Reference Manual, Page: 109 / 172

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101
Recovering your system to its factory
condition
If your convertible notebook’s problems are not solved by any
of the other recovery options, you may need to recover its
hard drive to its factory condition. This process is called a
factory recovery .
To delete everything on your hard drive and re-install all
factory software:
1
If you can still run Windows:
a
Click or tap ( Start ), All Programs , Gateway
Recovery Center , then click or tap Gateway
Recovery Center . The Gateway Recovery Center
opens.
b
Click or tap Recovery , then click or tap Next . Your
convertible notebook restarts.
2
If you cannot run Windows:
a
Turn on or restart your convertible notebook.
b
While the convertible notebook is starting up,
repeatedly press
F8 until the Recovery Options
screen opens. If Windows starts to load instead,
restart the convertible notebook and try again.
3
Press the arrow keys on your keyboard to select Repair
Your Computer , then press E
NTER
.
Gateway System Recovery starts, and the System
Recovery Options dialog box opens.
4
Select a language and keyboard layout, then click or tap
Next .
5
Click or tap the User name box to select a Windows
user account, click or tap in the Password box and type
the user account’s password (if any), then click or tap
Next . The System Recovery Options menu opens.
6
Click or tap Restore Application . The Welcome to
Gateway System Recovery window opens.
7
Click or tap Next .
Caution
A complete factory recovery deletes everything on your hard drive, then
reinstalls Windows and any pre-installed software and device drivers. If you can
access important files on your hard drive, back them up now.