32
Gateway ALR 7200R User’s Guide Supplement
Modem Problems
The modem is not recognized by the system.
Probable Cause
Solution
The modem has not been
added as new hardware.
Add the modem as new hardware.
The modem is not
connected to a live phone
jack.
Make certain the line connected to the modem is
live and plugged into the appropriate port on the
modem (line port).
The modem is not
configured with a valid
interrupt or address.
Check the system settings for conflicts. If one
exists, correct the problem by selecting an
available interrupt and address.
The phone jack is shared
by another modem or
telephone.
If the modem shares the jack with another device,
make certain the other device does not have the
port open (for instance, someone is on the phone,
or another modem is in use).
3437.boo Page 32 Wednesday, October 7, 1998 4:01 PM