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Chapter 4: Maintenance and Troubleshooting

www.gateway.com

Cleaning and maintenance

Cleaning the screen

Do not use substances such as glass cleaners, solvents, and thinners.

The screen of your LCD TV has been specially treated. Wipe the surface 
gently using only a cleaning cloth or a soft, lint-free cloth.

If the surface is particular dirty, use a soft cloth and water to clean the 
screen. Squirt a little water on the cloth (never directly on the screen), then 
wipe the screen with the cloth.

Do not scratch or hit the surface of the screen with your fingers or any 
hard objects.

Cleaning the exterior

Your LCD TV is cooled by air circulated through the vents on the case, so 
keep the vents free of dust. With your LCD TV turned off and unplugged, 
brush the dust away from the vents with a damp cloth. Be careful not to 
drip any water into the vents. Do not attempt to clean dust from the inside 
of your LCD TV.

Do not use abrasive or solvent cleaners because they can damage the finish 
on components.

Do not allow any excessive water or moisture to come into contact with 
the surface of your LCD TV. If water or moisture gets inside your LCD TV, 
operating problems and electrical and shock hazards may result.

Do not scratch or hit the cabinet with your fingers or any hard objects.

Do not place articles made from rubber or PVC near the cabinet for any 
extended periods of time.

Warning

The screen of your LCD TV is made of specially coated 
glass and can be scratched or damaged by abrasive or 
ammonia-based window cleaners.

Scratches on the bezel or glass are not covered by your 
warranty.

09200.book  Page 42  Wednesday, August 13, 2003  9:26 PM

Summary of Contents for 17 LCD TV

Page 1: ...Setting up Troubleshooting Your Gateway 17 LCD TV user sguide ...

Page 2: ......

Page 3: ...ing composite video 21 Using S Video 22 Using coaxial RF audio and video 23 Connecting a computer 24 Using DVI video 24 Using RGB video 25 3 Adjusting Your LCD TV Settings 27 Using the OSD 28 OSD menus and options TV S Video Video1 and Video2 mode 29 OSD menus and options DVI and RGB video mode 31 Setting the sleep timer 33 Using parental controls 34 Setting a password 38 4 Maintenance and Trouble...

Page 4: ...ii A Safety Regulatory and Legal Information 45 Index 51 09200 book Page ii Wednesday August 13 2003 9 26 PM ...

Page 5: ...LCD TV This chapter provides basic information about your Gateway LCD TV Read this chapter to learn about Features Warnings and safeguards Package contents Controls and connections 09200 book Page 1 Wednesday August 13 2003 9 26 PM ...

Page 6: ...t display with minimal motion artifacts noise Accurate color processing Picture in picture PIP Multi Scan support Selectable fixed variable audio outputs Built in internal amplifier and speakers Built in Digital Visual Interface DVI to eliminate the need for digital to analog conversion 1280 768 XGA support for computer input 09200 book Page 2 Wednesday August 13 2003 9 26 PM ...

Page 7: ... use an unshielded power cord or video input source cable or you may experience excessive interference Disconnect your LCD TV and unplug the power cord when the TV is not used for a long period of time If the picture displayed is in any way abnormal turn off your LCD TV then disconnect it from the electrical outlet Make sure that your video input source cable is connected correctly then reconnect ...

Page 8: ...because this will defeat the safety feature Do not rest objects on the power cord and avoid placing the power cord near high traffic areas Do not overload wall outlets and extension cords because this can result in a risk of fire or electric shock Unplug your LCD TV and contact qualified service personnel if The power cord or plug is damaged or frayed Liquid has been spilled into your LCD TV Your ...

Page 9: ...ge contents www gateway com Package contents Along with your LCD TV the packaging box contains the following items Remote control Two AAA batteries CATV cable 09200 book Page 5 Wednesday August 13 2003 9 26 PM ...

Page 10: ...6 Chapter 1 Introducing Your Gateway LCD TV www gateway com Composite cable AV cable Power adapter Power cord TV antenna cable User guide 09200 book Page 6 Wednesday August 13 2003 9 26 PM ...

Page 11: ...ur LCD TV Cable kits Gateway cable kits consist of high quality gold cables of various lengths including RCA composite video cable S Video cable RCA audio cable VGA video cable DVI D video cable Contact Gateway for these and other accessories 09200 book Page 7 Wednesday August 13 2003 9 26 PM ...

Page 12: ...ur LCD TV To turn on your LCD TV 1 Push the two release tabs and remove the cable guard from the rear of your LCD TV 2 Connect the power adapter to the DC power connector on the back of your LCD TV 3 Replace the cable guard 09200 book Page 8 Wednesday August 13 2003 9 26 PM ...

Page 13: ...let or surge protector 5 Press the power button on the front of your LCD TV The Status LED on the front turns green Warning For added protection during a lightning storm or when it is left unattended or unused for long periods of time unplug your LCD TV from the wall outlet and disconnect the antenna or cable system 09200 book Page 9 Wednesday August 13 2003 9 26 PM ...

Page 14: ...pter 1 Introducing Your Gateway LCD TV www gateway com Front controls Input Headphone Jack Mute Exit Channel and Power Volume and Menu Remote Control Sensor 09200 book Page 10 Wednesday August 13 2003 9 26 PM ...

Page 15: ...and Increases or decreases the volume OSD active Selects OSD menus and menu options For more information see Using the OSD on page 28 Channel and Changes the channel OSD active Adjusts OSD options For more information see Using the OSD on page 28 Input Switches between available video input sources Power Turns your LCD TV on and off When you turn your LCD TV on or off wait three seconds before pre...

Page 16: ...ons Connector Description Power RGB and DVI connections See Power RGB and DVI connections on page 13 Audio and video connections See Audio and video connections on page 14 Power RGB and DVI Connections Audio and Video Connections 09200 book Page 12 Wednesday August 13 2003 9 26 PM ...

Page 17: ...Connector Description DC Power Connects to the power adapter Digital In DVI Connects to a DVI video device such as a computer or set top box Analog In RGB Connects to an RGB video device such as a computer or set top box PC Audio In Connects to your computer s audio out jack Digital In DVI PC Audio In Analog In RGB Analog In RGB DC Power 09200 book Page 13 Wednesday August 13 2003 9 26 PM ...

Page 18: ...le box Video In Connects to a composite audio video device such as a VCR Audio In L Connects to a composite audio video device such as a VCR Audio In R Connects to a composite audio video device such as a VCR TV Audio Out Connects to an audio device such as a receiver TV Video Out Connects to a video device such as a VCR TV In TV Audio Out Video In Video1 S Video Audio In L Video1 TV Video Out Aud...

Page 19: ...p timer PC Selects analog or digital PC mode PIP Turns PIP picture in picture mode on and off Only available in PC mode TV Selects TV input VIDEO Selects the component connected to S Video Video1 or Video2 as the input source Channel and Changes the channel and adjusts OSD options VOL and Increases or decreases the volume selects OSD menus and menu options MENU Opens the OSD and OSD menus For more...

Page 20: ...hrough standard and widescreen viewing modes MUTE Turns the sound on and off Number button pad Selects a channel or enters a password LAST CHANNEL Recalls the previously viewed channel 100 Enters channel numbers greater than 100 Button Function 09200 book Page 16 Wednesday August 13 2003 9 26 PM ...

Page 21: ...rting batteries To install batteries Insert two AAA batteries into the remote control Make sure that you match the and on the batteries with the and symbols inside the battery compartment 09200 book Page 17 Wednesday August 13 2003 9 26 PM ...

Page 22: ...18 Chapter 1 Introducing Your Gateway LCD TV www gateway com 09200 book Page 18 Wednesday August 13 2003 9 26 PM ...

Page 23: ...earn how to connect DVD players VCRs Off air TV and cable TV Computers Warning Before connecting any external components unplug your LCD TV To restart your LCD TV see Turning on your LCD TV on page 8 09200 book Page 19 Wednesday August 13 2003 9 26 PM ...

Page 24: ... and audio signals are both carried in one cable the other two connection types only handle video and require separate connections for sound Coaxial is the only way to connect an antenna to your LCD TV Good Composite The video signal is carried through a single pin This connection method is the one that is most commonly found on devices Better S Video The video signal is split into two signals bla...

Page 25: ... and video connections on page 14 To connect a component using composite video 1 Connect the yellow video jack on the back of the component to the yellow video jack on the back of your LCD TV 2 Connect the red R and white L audio jacks on the back of the component to the R and L audio jacks on the back of your LCD TV 3 Press the VIDEO button on the remote control repeatedly to select Video1 or or ...

Page 26: ...age 14 To connect a component using S Video 1 Connect the S Video jack on the back of the component to the S Video jack on the back of your LCD TV 2 Connect the red R and white L audio jacks on the back of the component to the R and L audio jacks on the back of your LCD TV 3 Press the VIDEO button on the remote control repeatedly to select S Video or or or 09200 book Page 22 Wednesday August 13 20...

Page 27: ... the TV button on the remote control and select a TV channel If you have an off air antenna or cable box connect your off air antenna or cable TV cable to the ANT connector on the back of your VCR Warning If an outdoor antenna or cable system is connected to your LCD TV make sure that the antenna or cable system is correctly grounded For more information see Television antenna connectors protectio...

Page 28: ...eo 1 Connect the DVI connector on your computer to the Digital In DVI connector on the back of your LCD TV 2 Connect the Audio Out jack on your computer to the PC Audio In jack on the back of your LCD TV 3 Press the PC button on the remote control repeatedly to select DIGITAL 09200 book Page 24 Wednesday August 13 2003 9 26 PM ...

Page 29: ...pin Analog In RGB connector on your computer to the RGB In connector on the back of your LCD TV 2 Connect the Audio Out jack on your computer to the PC Audio In jack on the back of your LCD TV 3 Press the PC button on the remote control repeatedly to select ANALOG 09200 book Page 25 Wednesday August 13 2003 9 26 PM ...

Page 30: ...26 Chapter 2 Connecting Components www gateway com 09200 book Page 26 Wednesday August 13 2003 9 26 PM ...

Page 31: ...3 27 Adjusting Your LCD TV Settings Read this chapter to learn how to adjust your LCD TV settings from the on screen display OSD 09200 book Page 27 Wednesday August 13 2003 9 26 PM ...

Page 32: ... the MENU button on the remote control or the front of your LCD TV to open the menu you want 4 Press the Channel or button on the remote control or the front of your LCD TV to select a menu option 5 Press the Volume or button on the remote control or the front of your LCD TV to adjust the option setting 6 Press the EXIT button on the remote control or the front of your LCD TV to exit the OSD If yo...

Page 33: ...hat have a signal to the channel list Only available in TV mode Ch Edit Adds the channel to the channel list Delete removes the channel from the channel list Only available in TV mode Reset Resets picture settings to the factory default Sound Volume Adjusts the volume level Treble Adjusts the treble Bass Adjusts the bass Balance Adjusts the balance level between the speakers Mute Mutes the volume ...

Page 34: ...tal Control Activates parental controls You need the remote control to use this option For more information see Using parental controls on page 34 Password Changes the password for the parental control screens You need the remote control to use this option For more information see Setting a password on page 38 OSD Menu Description TV Image Sound Other Setting Other TV A1_ 09200 book Page 30 Wednes...

Page 35: ...ortion and clears or sharpens the displayed characters Clock Removes any vertical distortion and clears or sharpens the displayed characters H Position Adjusts the horizontal screen position V Position Adjusts the vertical screen position Color Color Adjusts the color to a preset mode You can also customize the red green and blue separately PC 1920 X 1080 60Hz Color PIP Other Sound Basic Basic Set...

Page 36: ...ideo input source Reset Resets picture settings to the factory default PIP When PIP is turned on you can display two pictures at one time The picture on the full screen is the computer display The picture in the window is the sub picture PIP mode only works when the picture displayed on the full screen comes from the DVI or RGB video input The sub picture video input source can be set to the TV S ...

Page 37: ...e remote control 1 Press the SLEEP button on the remote control The sleep timer appears in the bottom left corner of your screen 2 Press the SLEEP button one or more times to select the time you want To turn off the sleep timer using the remote control Press the SLEEP button repeatedly until OFF Timer _ _ Min appears 09200 book Page 33 Wednesday August 13 2003 9 26 PM ...

Page 38: ...language To set the parental controls 1 Press the MENU button on remote control to open the OSD 2 Press the Volume and buttons on the remote control to select Other then press the MENU button on the remote control to open the Other menu 3 Press the Volume and buttons to select the Parental Control sub menu TV Image Sound Other Setting Other TV A1_ Enter Password Input 4 Digit 09200 book Page 34 We...

Page 39: ...PAA sub menu On this menu you can select the following MPAA movie ratings G general audience PG parental guidance suggested PG 13 recommended for children 13 years of age and older R mature audience NC 17 no one under 17 years of age X no one under 17 years of age TV Image Sound Other TV Parental Control MPAA TV Guidelines A1_ EXIT EXIT SELECT MENU MPAA G _____ PG _____ PG 13 _____ NC 17 _____ X _...

Page 40: ... sub menu On this menu you can block the following TV ratings Y all children Y7 older children G general audience PG guidance suggested 14 strongly cautioned MA mature audience You can also select BLOCK CONTENT to customize TV ratings for the following content FV fantasy violence D sexual dialog L adult language S sexual situations V violence EXIT EXIT SELECT MENU TV Guidelines TV Y _____ TV Y7 TV...

Page 41: ...LOCK CONTENT to customize the rating and press MENU 10 Press the Channel and Volume and buttons to select each rating then press MENU to set the rating to BLOCKED Press the MENU button again to unblock the rating 11 Press EXIT twice to return to the Parental Control menu EXIT EXIT SELECT MENU BLOCK CONTENT Y Y7 G PG 14 MA FV D D L L L S S S V V V 09200 book Page 37 Wednesday August 13 2003 9 26 PM...

Page 42: ...o change the security password 1 Press the MENU button on remote control to open the OSD 2 Press the Volume and buttons on the remote control to select Other then press the MENU button on the remote control to open the Other menu 3 Press the Volume and buttons to select the Parental Control sub menu TV Image Sound Other Setting Other TV A1_ Enter Password Input 4 Digit 09200 book Page 38 Wednesday...

Page 43: ...utton to select the Password sub menu 6 Press the Channel button to select Change then use the number button pad to enter a new four digit password when prompted TV Image Sound Other TV Parental Control MPAA TV Guidelines A1_ TV Image Sound Other TV A1_ Password Change A1_ Input 4 Digit Change Password 09200 book Page 39 Wednesday August 13 2003 9 26 PM ...

Page 44: ...y to reset it To reset the security password 1 Turn on the LCD TV 2 Press the TV button on the remote control 3 Press and hold the Volume and buttons on the remote control or the front of your LCD TV for three 3 seconds The Password Clear message box opens The password is reset to 0000 09200 book Page 40 Wednesday August 13 2003 9 26 PM ...

Page 45: ...4 41 Maintenance and Troubleshooting Read this chapter to learn how to maintain and troubleshoot your LCD TV 09200 book Page 41 Wednesday August 13 2003 9 26 PM ...

Page 46: ...V turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside of your LCD TV Do not use abrasive or solvent cleaners because they can damage the finish on components Do not allow any excessive water or moisture to come into contact with the surface of your LCD TV If water or moisture gets...

Page 47: ...nce from electrical appliances cars motorcycles or fluorescent lights Try moving your LCD TV to another location The color is abnormal Make sure that the input source cable is connected securely and correctly to the back of your LCD TV The picture has abnormal patterns Make sure that the input source cable is attached securely and correctly Make sure that the video input source is within the range...

Page 48: ...and do not constitute a defective product You see noise or trash on the screen When your LCD TV s digital capabilities exceed a digital broadcast signal the signal is up converted increased to match your LCD TV s display capabilities Up converting can cause noise or trash Screen brightness is diminished Video display devices experience degradation of brightness over the life of the device Normal b...

Page 49: ...CC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation 09200 book Page 45 Wednesday August 13 2003 9 26 PM ...

Page 50: ...ccessories are required to be used in order to ensure compliance with FCC rules FCC declaration of conformity Responsible party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605 232 2000 Fax 605 232 2023 Product GTW L17M103 LCD TV This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause h...

Page 51: ... of the National Electrical Code ANSI NFPSA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Lightning protection For added protection of any Gateway pro...

Page 52: ... care should be taken to keep from touching such power lines or circuits Contact with them could be fatal Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system NEC Art 250 Part H 3 Ground clamps 4 Grounding conductors NEC Section 810 21 5 Antenna discharge unit NEC Section 810 20 6 Ground clamp 7 Antenna lead in wire 2 1 5 3 7 6 4 Antenna and satelli...

Page 53: ...k and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music...

Page 54: ...50 Safety Regulatory and Legal Information www gateway com 09200 book Page 50 Wednesday August 13 2003 9 26 PM ...

Page 55: ...0 coaxial RF video 20 connecting 23 connection 14 color 31 Color menu 31 composite cable 6 composite video 20 connecting 21 connection 14 computer connecting 24 connecting DVI video 24 connecting RGB video 25 connecting antenna 23 cable TV 23 computer 24 DVD player 21 22 power cord 8 VCR 21 22 23 video camera 21 22 connections antenna 14 audio 14 audio and video 12 audio in 14 back panel 12 cable ...

Page 56: ...resetting 40 setting 38 PC audio in connection 13 PIP menu 32 PIP mode 32 power adapter 6 power button 11 power cord 6 connection 8 R remote control 5 buttons 15 sensor 11 RGB connection 12 13 RGB in connection 13 S safety 3 screen width 32 Service Center 44 setting up safety precautions 3 sleep timer 33 setting 33 turn off 33 sound 29 32 Sound menu 29 32 support 44 S Video 20 connecting 22 connec...

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