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4.1 - Troubleshooting guide
Trouble
Possibilities
Check up
Solutions
Remarks
Compressor
does not
work
Power is off
The socket fuse is
broken
Check the fuse
Replace the fuse
Call a technician
The connection
between plug and
socket is not good
Check the plug
and the socket
Repair or replace
the plug or the
socket
No power arriving
to the freezer
Make sure that
the power mains
is on
Check the house
wirings and the
electrical system
Call an electrician
The thermostat knob is not in the
proper position
Check the
thermostat
Rotate the
thermostat knob to
the correct position
Compressor
keeps on
working
The
temperature
inside the
chest freezer
is too high
Ice on the
evaporator is too
thick
Check if the ice
is thicker than
6-8mm
Defrost regularly
The door is being
opened too
frequently
Reduce the door
opening periods.
Too much food
has been stored
at once
Take out some of
the food
The
temperature
inside is OK
The ambient
temperature is too
high, while the
thermostat is set
too low
Check that the
thermostat is set
at “5” or “6”
position
Adjust the
thermostat knob
For normal use the
thermostat should be set to
“4”
The thermostat
does not work
Replace the
thermostat
Call a technician.
Too noisy
The floor is not leveled
Make sure that
the freezer is
correctly leveled
Level the freezer
putting a pad or
shims under castors
A screw in fan or condenser is loose
The screw is
loose
Fix the screw tightly
The refrigerating circuits touch each
other
Separate the circuits
