39
SOLVING PROBLEMS
If any problems occur during operation, you will find the solution in the following
table.
Problem
Reason
The Solution
The display remains
dark. No signal
sounds, when pla-
cing the kettle on
the base.
The appliance is not live. Ensure that the appliance is connected to a suitable
wall power outlet. Ensure that the wall power outlet is
live by connecting a lamp.
Check, if the kettle is connected correctly to the base.
Turn it a little.
A severe problem
occurred.
Immediately take the kettle off the base and unplug
the base. Get in contact with an authorised service cen-
tre for examination and repair.
The kettle is placed
on the base and
plugged in, but the
display is dark.
The automatic shut-off
has been triggered.
If no button has been pressed for 30 minutes, the
kettle will switch OFF completely to save energy. Simp-
ly press a button to reactivate the display.
The appliance is
live, but the water
is not heated.
The overheat protection
system has been trig-
gered.
The kettle has been operated without water or with too
little water. Empty the kettle and leave it cool down for
at least 20 minutes. Thereafter, fill the kettle with at
least 0.5 litres of cold water and try again.
Too much scale is covering the heating elements, cau-
sing overheating. De-scale the kettle (see: ‘De-scaling
the Kettle’).
Water accumulates
under the base or
runs down on the
exterior of the
kettle.
There is too much water
in the kettle.
Immediately unplug the appliance. Then wipe dry the
appliance completely. Always observe the MAX filling
level when filling (1.5 litres).
You spilled some water
when filling or moving
the kettle.
Immediately unplug the appliance. Then wipe dry the
appliance completely. Ensure not to spill water on the
exterior of the kettle during filling. Always ensure to
hold the kettle level when it is filled.
The kettle is leaking.
Immediately unplug the appliance and wipe dry the
appliance completely. Then check the kettle for leaka-
ge. Do not use the appliance, if the kettle is leaking.
Summary of Contents for DESIGN KETTLE COOL TOUCH
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