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SMARTALARM USER GUIDE

Summary of Contents for G4S SMARTalarm

Page 1: ...SMARTALARM USER GUIDE...

Page 2: ...r experience in developing a future proof flexible and user friendly security system for you We hope that you will be statisfied with it This guide will help you with using your new security system If...

Page 3: ...RM APP 5 3 THE HOME PAGE 6 4 ARMING AND DISARMING 7 5 SMART RULES 14 6 IFTTT 29 7 SHORTCUTS 30 8 VIDEO 33 9 DEVICES 40 10 USERS 47 11 PLACES 50 12 THE HISTORY PAGE 55 13 CUSTOMIZING YOUR APP 56 14 TUT...

Page 4: ...he mobile app gives you what you need to setup and configure your SMARTalarm This guide will help you do the following Arm and disarm SMARTalarm Define Smart Rules to manage your smart home Manage dev...

Page 5: ...gle Play or App Store App Store and Google Play do also contain information about requirements for operating systems 1 Tap the SMARTalarm app icon The Login screen appears 2 Enter your email address a...

Page 6: ...battery Charge level The icon only appears if the panel power supply is disconnected System messages Unread messages concern ing alarms warnings and errors The messages are removed when the issues are...

Page 7: ...igure the behaviour of your SMARTalarm devices for each of the Away Night and Day arming modes The current arming mode is displayed on the HOME page status icon and text When the system is armed this...

Page 8: ...the following ways App Press on Remote Control Press on Tag Reader Press on Night Arm monitors designated areas to protect against intruders while you are at home For example Night Arm can be configur...

Page 9: ...ss on Tag reader Press on When SMARTalarm is armed this icon is displayed on the HOME page You can disarm your system like this App Enter your PIN code if you have activated this function Press on Rem...

Page 10: ...ntering the code you have ten seconds to register your tag on the tag reader If you spend more time than allowed you will have to start over However this will not be considered an error How to enter t...

Page 11: ...e system is actually armed 4 5 DELAYED ARMING Countdown screen When you are arming your system through the app a countdown screen will be displayed The screen are counting down in seconds showing you...

Page 12: ...arm using the following App Tap the Force Arm button in the arm window Remote control 1 Press on the round botton in the middle of the remote control until all the LEDs on the remote control are lit...

Page 13: ...rm using your remote control or tag reader 4 7 SOS ALARM The SOS button on the tag reader How to trigger the alarm Press the button for at least five seconds SOS buttons on the remote control How to t...

Page 14: ...an build a Smart Rule to make the siren chime twice if the front door is opened between 10 00 and 12 00 Each Smart Rule can have one or more triggers that determine when to perform one or more actions...

Page 15: ...u can combine an arm mode trigger or device trigger with a schedule trigger You can set the following types of triggers Schedule Tap Security and Events Schedule Specific times or range of times Secur...

Page 16: ...ithout any consideration for errors etc The tap trigger is made as a shortcut and is available on the front page Tap trigger Shortcut with tap on the HOME page Simply tap on the Smart rule and it is i...

Page 17: ...e of security status You can define a Smart rule as a tap trigger changing the security status arm away day arm night arm When using the tap trigger the Smart rule is immediately activated without pay...

Page 18: ...ill take when the specified triggers occur Each Smart Rule requires at least one action You can define multiple actions for the same Smart Rule You can set the following types of actions Arm modes and...

Page 19: ...19 Arm modes Activate an arming mode This action is only available for schedule and tap type trig gers For example activate Arm Away every night at 11 30...

Page 20: ...20 Devices The action type Devices gives you the opportunity for activating a device triggering an action See the illustration below and read more examples on the following pages...

Page 21: ...e front door is opened Chime once twice sound one or two chimes For example the siren sounds a chime when a door is opened Set dimmer dim a Z Wave device Configure thermostat change the Z Wave thermos...

Page 22: ...o sound an alarm at the scheduled time defined in your schedule rule trigger G4S Smart bulb set your Z Wave RGBW LED bulb to light up a specific color and brightness for a defined duration Open close...

Page 23: ...ice trigger you want to use For example tap Open Close Sensor Next select the device for which the trigger is being set We tap Front Door 8 Set the device trigger action you want to use as the trigger...

Page 24: ...on previous page until you are ready to choose your action 2 In the actions list tap the Smart bulb you want The bulb screen appears 3 Make your adjustments 4 Tap OK 5 4 HOW TO SET A NEW SMART RULE A...

Page 25: ...one of the six small circles to choose a pre set colour Slider Use the slider to adjust the brightness Colour wheel Tap to select a colour You cannot slide on the colour wheel you have to tap on the c...

Page 26: ...to the Smart Rule you want to delete 5 Tap Delete 6 Tap Done Note You need to be a master user to change the name of a Smart Rule 1 Tap The main menu appears 2 Tap Smart Rules The Smart Rules screen a...

Page 27: ...ons are removed How to delete a trigger or action 1 Tap The main menu appears 2 Tap Smart Rules The Smart Rules screen appears 3 Tap the Smart Rule you want to change 4 Tap Edit 5 Tap next to the trig...

Page 28: ...es 6 Tap OK 7 When you are done tap OK Note You need to be a master user to turn Smart Rules on or off 1 Tap The main menu appears 2 Tap Smart Rules The Smart Rules screen appears 3 Tap the Smart Rule...

Page 29: ...rvice pro vider s IFTTT applets You need to be a master user to work with IFTTT 1 Tap Control The Control screen appears 2 Tap IFTTT applets 3 If this is the first time connecting to IFTTT log in to I...

Page 30: ...art Home devices 3 Video Viewing live video Main menu You can access the shortcuts through the main menu Navigation shortcuts on the HOME page You can only see 3 shortcuts at a time If you have cre at...

Page 31: ...he name of a shortcut is automatically generated from the rule Smart Home de vice or camera detector activated by the shortcut 7 1 HOW TO ADD A SHORTCUT 1 Tap The main menu appears 2 Tap Shortcuts The...

Page 32: ...ppear on the Home screen 1 Tap The main menu appears 2 Tap Shortcuts The Shortcuts screen appears 3 Tap Edit 4 Tap for the shortcut you want to move and drag the shortcut to a new position 5 Tap OK 7...

Page 33: ...in the following ways 1 Live View live comfort videos from your camera detectors 2 Stored View videos previously recorded by a camera detector 3 Archive View video clips recorded by camera detectors...

Page 34: ...EO The Video screen appears displaying a list of available camera devices 2 Tap next to the camera detector you want to access The live view screen ap pears in mode The comfort video plays and records...

Page 35: ...art Rule To view a stored camera detector video clip 1 Tap VIDEO A list of available camera devices appears 2 Tap for the camera detector you want The Date Selection screen appears 3 Select From and T...

Page 36: ...rs 2 Tap at the bottom of the main menu To view a stored comfort video 1 Tap Video A list of available camera devices appears 2 Tap for the camera you want 3 Select a date and time and tap OK A list o...

Page 37: ...37 STORED COMFORT VIDEO ICONS Play pause the stored video Take a snapshot The snapshots are saved in your phone s photo gallery Select another time period...

Page 38: ...clip you want to view 8 3 ARCHIVED VIDEOS You can view video clips recorded by your camera detectors even if a detector is no longer connected to your system Viewing a video clip is dependent on your...

Page 39: ...39 ARCHIVED VIDEO CLIP ICONS Pause the video clip Play the video clip Send the video clip to the login email address SEND...

Page 40: ...Configuring devices including a tag a chime a doorbell a MIMO device Controlling home automation devices Main menu Tap on the main menu icon to get access to Devices Control You can control your Smar...

Page 41: ...the hub 6 If the device has a tamper switch activate the tamper 7 Insert the batteries 8 When prompted by the app enter the device s system name and or location 9 Tap OK 10 If you want to configure th...

Page 42: ...this information 9 2 HOW TO VIEW THE DEVICE STATUS The status of the battery strength for each battery powered device The communication signal strength between the device and the hub Only for non Sma...

Page 43: ...detection begins The delay is 30 seconds Allow walk through A sensor device motion detector camera detector mag netic sensor configured as Allow walk through gives you 30 seconds to disarm your system...

Page 44: ...e tag name 5 Enable disable the access code and enter your access code if enabled 6 Tap Accept 9 3 HOW TO CONFIGURE A TAG Note To re assign a tag you have to remove the tag from Everhome and then re a...

Page 45: ...conditioner 1 Tap CONTROL The Control screen appears 2 Tap on the device you want to control Note You can define a shortcut to a Smart Home device in the Control screen Afterwards you can skip step o...

Page 46: ...t to remove from your SMARTalarm A delete confirmation window appears 5 Tap Delete 6 Tap Done 9 5 HOW TO REMOVE A DEVICE Note If you have defined Smart Rules for a device that you are about to remove...

Page 47: ...user information Editing a other user s personal details limited Viewing of the devices list Managing devices Viewing definitions of Smart Rules Managing Smart Rules Managing of Smart Home devices Vi...

Page 48: ...ser 5 Enter the user s personal details Enter the email address for login and for receiving notifications If you want to change your user level tap User level The User Level screen appears Select the...

Page 49: ...ers The Users screen appears 3 Tap on the user you want to edit The User Info screen appears 4 Modify the information and tap OK 5 If you want to modify the password tap Change Password 6 Enter the re...

Page 50: ...s and devices You can only manage one place at a time When you log in to the app it automatically opens your default place You can switch to another place by tapping the place name on the HOME page Yo...

Page 51: ...laces through the main menu 1 Tap 2 Tap Settings 3 Tap Places Change places 1 Tap on the place name at the top of the Home screen 2 Choose the place you want to change to You can only manage one place...

Page 52: ...11 2 HOW TO ADD A NEW PLACE The default place is used as your standard place When you open your SMARTalarm app the default place is applied 1 Tap The main menu appears 2 Tap Settings The Settings men...

Page 53: ...e of the current place 6 Tap 11 4 HOW TO CHANGE YOUR PLACE NAME 1 Tap The main menu appears 2 Tap Settings The Settings menu appears 3 Tap Places The Places screen appears 4 Tap Time Zone The Time Zon...

Page 54: ...master user connected to the place you have to create another master user before proceeding 1 Tap The main menu appears 2 Tap Settings The Settings menu appears 3 Tap Places Hubs The Places screen ap...

Page 55: ...ap Filters 3 If you want to filter in relation to dates then tap Date 4 Enter the start and end date and tap OK 5 Tap next to the devices that you want to display in the event list 6 Tap OK The Histor...

Page 56: ...4 as the default PIN How to configure your protection level 1 Tap The main menu appears 2 Tap Settings The Settings menu appears 3 Tap PIN code The PIN code screen appears 4 Tap PIN code protection Le...

Page 57: ...IN code 6 Enter the old and new PIN code as instructed How to reset your PIN When you forget your PIN your PIN must be reset 1 Tap Forgot PIN and tap OK You are logged out to reset your PIN 2 Log in Y...

Page 58: ...used with the tag to disarm your SMARTalarm system 1 Tap The main menu appears 2 Tap Settings The Settings screen appears 3 Tap Tag Access Code The TR5 Access Code screen appears 4 Enter a four digit...

Page 59: ...en appears 4 Tap Celsius or Fahrenheit 5 To select your Home Screen Temperature Device tap Default Device The Temperature screen appears with a list of devices 6 Tap the device you want to use 13 3 HO...

Page 60: ...ation settings on an Android 1 Tap The main menu appears 2 Tap Settings The Settings menu appears 3 Tap Notifications The Notifications screen appears 4 Tap on off button to control push notifications...

Page 61: ...61 13 5 HOW TO MANAGE YOUR SIRENS To configure the volume or duration of the sirens connected to your SMARTalarm contact G4S...

Page 62: ...e app provides you with an on line tutorial 1 Tap The main menu appears 2 Tap Settings The Settings menu appears 3 Tap View Tutorial The tutorial appears 4 Tap Next to continue 5 Tap Skip or Got it to...

Page 63: ...rgeable battery is not recharging Contact G4S Security Services A S for a new backup battery List of devices You can check the battery level in the list of devices To access the list 1 Tap 2 Tap Devic...

Page 64: ...ery Instructions 1 Unplug the hub 2 Open the back cover 3 Remove the old backup battery 4 Insert the new backup battery 5 Close the back cover The LED changes from Orange to Green 6 Plug in the hub No...

Page 65: ...move the cover by turning the cover with a coin counter clockwise 2 Remove the old battery and recycle 3 Press the buttons five times to discharge the circuit 4 Insert a new battery 5 Return the cover...

Page 66: ...device from the mounting base 2 For the camera detector remove the battery compartment cover 3 Remove the old batteries and recycle 4 Gently shake the device to discharge the circuit 5 Insert the new...

Page 67: ...times 4 Insert a new battery 5 Return transmitter to mounting base If there is a tamper switch align it with the opening in the base Battery type 1AA alkaline Instructions 1 Release the transmitter f...

Page 68: ...ions 1 Release the siren from the mounting base 2 Remove the old batteries and recycle 3 Use the tamper tab on the back cover to discharge the device s circuit 4 Insert the new batteries 5 Return the...

Page 69: ...he old batteries and recycle 3 Press the tamper switch on the back of the device to discharge the circuit 4 Install the new batteries 5 Return the tag reader to the mounting base guided by the curved...

Page 70: ...er 70 33 44 55 Customer Service 70 33 00 40 You can find help in the Support section of the app You can receive help with crea ting new users Smart Rules and extra devices SMARTalarm User Guide versio...

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