GarrettCom DynaStar DS2000-TS, Administrator'S Manual

Page: 38 / 122

C
HAPTER
4 -
Troubleshooting and Software Maintenance
Troubleshooting
DS2000-TS Administrator’s Guide
4 - 2
4.1.1.2 Port Statistics
The Port Statistics menus provide a host of information for troubleshooting most port-based problems. The
information on this screen shows the current status of the port (Up or Down), Tx and Rx rates, error counts,
details on transmissions, and a complete list of port-related data. To reach the
Port Statistics
menu, press
<1> Port
in the
Main Menu
, and enter the port number: E0, CON for Console or S1 - S32 for Serial
(Async) ports, followed by
<Enter>
. Then press
<2> Statistics
. This screen displays statistics specific to
the type of port selected.
The following list explains where in this manual to find figures and tables describing statistics for each port
type.
•
Console -
Figure A-12 on page A-16
,
Table A-8 on pa g eA-16
•
Serial (Async) -
Figure A-11 on page A-14
,
Table A-7 on pag eA-14
4.1.1.3 Port Protocol Monitor
The Protocol Monitor shows the current data being transmitted and received on any selected port to assist
you in determining the location of a fault somewhere in the network. To reach the
Protocol Monitor Menu
,
press,
<1> Port
in the
Main Menu
to enter the
Port Menu
. Next enter the port number to view (E0, CON
for Console or S1 - S32 for Serial), and press
<Enter>
. Then press
<4> Protocol Monitor
. More detail on
the Protocol monitor appears in ”Protocol Monitoring” on page A-19.
4.1.2 Network
Using Network menus in conjunction with Port statistics and status helps determine if the Routing and IP
connections are operating as configured. The IP Addresses and TCP/IP Status menus display the ARP table,
routing table, and the connection status of all IP-based connections to the
DS2000-TS
. To reach these menus
press
<2> Network
from the
Main Menu
, then
<1> Router
, followed by either
<2> IP Routes Display
or
<5> TCP/IP Status
. The IP Addresses menu is shown in
Figure B-5 on page B-6
and the TCP Connection
Status screen is shown in
Figure B-9 on page B-10
.
4.1.3 Buffer Usage
The Buffer Usage menu informs you of a possible
DS2000-TS
buffer resource overload due to line,
transmission, or protocol problems. Climbing In Use counts with declining Free buffer counts could be an
indication of a problem. To reach the
Buffer Pool Status
menu, enter
<3> System
from the
Main Menu
,
and then
<4> Buffer Usage
.
Figure C-6 on page C-6
shows the
Buffer Pool Status
menu.