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NATIONAL WARRANTY:
Alonso Hnos. Sirenas S.A. (Garnet Technology) warrants to the
original purchaser that, for a period of 18 months from the date of purchase, the product
is free from defects in materials and workmanship under normal use. During the warran-
ty period, Alonso Hnos. Sirenas S.A., decides whether to repair or replace any defective
product. Any replacement or repaired part is warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original owner must promptly notify
Alonso Hnos. Sirenas S.A. in writing that there is a defect in material or workmanship,
such written notice to be received in all events prior to the expiration of the warranty
period. There is absolutely no warranty of any kind on software. The purchaser assumes
all responsibility for the proper selection, installation, operation and maintenance of any
product purchased from Alonso Hnos. Sirenas S.A.
INTERNATIONAL GUARANTEE:
The guarantee for international customers is the same as for any customer in Argentina,
with the exception that Alonso Hnos.
S.A. shall not be liable for any customs, transportation costs and/or taxes or duties that
may be applied.
WARRANTY PROCEDURE:
To obtain service under this warranty, please return the item(s)
in question to the point of purchase. All authorized dealers have a warranty program. An
-
yone returning items to Alonso Hnos. Sirenas S.A. must first obtain an authorization num
-
ber. Alonso Hnos. Sirenas S.A. will not accept any return shipment without first obtaining
an authorization number through the RMA process.
FACTORS THAT VOID THE WARRANTY:
THIS WARRANTY APPLIES ONLY TO DEFECTS IN
MATERIALS AND WORKMANSHIP RELATING TO NORMAL USE. IT DOES NOT COVER:
• Damage incurred in the handling of shipment or transport.
• Damage caused by disasters such as fire, flood, wind, earthquake or lightning, etc...
• Damage due to causes beyond the control of Alonso Hnos Sirenas S.A., such as excessive
voltage, mechanical shock or water damage.
• Damage caused by unauthorised attachments, alterations, modifications or foreign ob
-
jects.
• Damage caused by peripherals (unless the peripherals were supplied by Alonso Hnos.
Sirenas S.A.).
• Defects caused by failure to provide a suitable environment for the installation of the
products.
• Damage caused by the use of products for purposes other than those for which they
were designed.
• Damage due to improper maintenance.
• Damage caused by other abuse, mishandling or improper application of the products.
ITEMS NOT COVERED BY THE WARRANTY
In addition to the items that cancel the Guarantee, the following items will not be covered
by the Guarantee:
(I)
Freight cost to the repair centre;
(II)
Products that are not identified with the product label of Alonso Hnos.
Sirens S.A. and its lot number or serial number;
(III)
Products that have been disassembled or repaired in a manner that adversely affects
performance or does not permit adequate inspection or testing to verify any warranty
claim;
(IV)
Products not covered by this warranty, or otherwise out of warranty due to age, misu-
se or damage, will be evaluated and an estimate for repair will be provided. No repair work
will be performed until a valid purchase order submitted by the Customer is received and
a Return Merchandise Authorization (RMA) number is issued.
Sirenas S.A.’s liability for failure to repair the product under this warranty after a reaso-
nable number of attempts shall be limited to a replacement of the product. In no event
shall Alonso Hnos. Sirenas S.A., be liable for any special, incidental or consequential da-
mages based on breach of warranty, breach of contract, negligence, strict liability or any
other legal theory. Such damages shall include, but not be limited to, loss of profits, loss of
products or any associated equipment, cost of capital, cost of substitutes or replacement
equipment, facilities or services, downtime, buyer’s time, the claims of third parties, inclu-
ding customers, and property damage. The laws of some jurisdictions limit or do not allow
the disclaimer of consequential damages. If the laws of such jurisdiction are applicable to
any claim by or against Alonso Hnos Sirenas S.A., the limitations and disclaimers contained
herein shall be the broadest permitted by law. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
DISCLAIMER OF WARRANTIES:
This warranty contains the entire warranty and shall pre-
vail over all other warranties and all other warranties, whether expressed or implied (inclu-
ding all warranties implied on the goods or intended for a particular purpose) and all other
obligations or liabilities on the part of Alonso Hnos. Sirenas S.A., who neither assumes nor
authorizes any other person to act on its behalf, to modify or change this warranty, nor to
assume any other warranty or liability concerning this product. This limited warranty disc-
laimer is governed by the government and laws of the province of Buenos Aires, Argentina.
WARNING:
Alonso Hnos. Sirenas S.A. recommends that the entire system be thoroughly
tested on a regular basis. However, despite frequent testing, and due to, but not limited to,
criminal sabotage or electrical interruption, it is possible that this product may fail to ope-
rate as expected. Out of Warranty Alon- so Hnos Sirenas S.A. will elect to replace or repair
out-of-warranty products that are returned to its factory in accordance with the following
conditions: Anyone returning products to Alonso Hnos. Sirenas S.A. must first obtain an
authorization number. Alonso Hnos. Sirenas S.A. will not accept any shipment without an
authorization number first. Products that Alonso Hnos. Sirenas S.A. determines to be re
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pairable will be repaired and returned. A fixed charge that Alonso Hnos. Sirenas S.A.
S.A. has predetermined and which will be reviewed from time to time, is required for each
unit repaired. Products determined by Alonso Hnos. Sirenas S.A. to be non-repairable will
be replaced with the most equivalent product available at that time. The current market
price of the replacement product will be charged for each unit replaced.
Rev. 09/05/2023
