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HD-2XT Series Operation Manual

LCD DISPLAY ERROR CODES

Charge Error
The LCD displays “Charge Error”. This error indicates that the degausser 

failed to charge to the determined power level necessary to successfully 

erase the media in the degaussing chamber.

Action:

 Turn off the degausser for one minute and restart. (Turning off the 

power to the degausser will clear the error.) If error persists, call customer 

support.

Gauss Error
The LCD displays “Gauss Error”. This error indicates the erasing field may 

not have been adequate to effectively erase the media in the degaussing 

chamber. 

Action:

 Turn off the degausser for approximately one minute. Turning off 

the power to the degausser will clear the error. Turn the degausser back on. 

To initiate the degauss cycle with media already in the media drawer, open 

the media drawer and close it. The media in the degaussing chamber will be 

erased if the field is sufficient otherwise the “Gauss Error” will persist on the 

LCD screen. If error persists, call customer support.

Media Drawer Open Error
The LCD displays “Drawer Open”. This error indicates that the Media 

Drawer is not completely closed. The degausser continuously checks to 

see if the Media Drawer is closed. If the drawer is not closed, the “Drawer 

Open” will persist on the LCD. Once the drawer is closed, the degausser will 

automatically continue the erase function.

Action:

 Check to see that drawer is seated in detent.

Overheat Error
The LCD displays “Overheat”. This error indicates the internal temperature 

has risen to a level that may be harmful to the degausser. 

Action:

 When the degausser indicates an overheat error, it will inhibit any 

further operation until the degausser returns to an acceptable temperature. 

Leave the degausser powered on as the chassis fan will help reduce the heat 

inside the degausser. When the temperature is low enough, the degausser 

will return to normal operation. If this error persists, call customer support.

DISPOSAL

Disposing of the machine:

Dispose of the machine in an environmentally sound 

fashion at the end of its useful service life. Do not 

dispose of any of the parts included in the machine or 

its packaging with household trash.

US

SPECIFICATIONS

Part Numbers

HD-2XT, HD-2XTE, HD-2XTSS, HD-2XTSSE

Certifications/Listings

CE

Magnetic Field

1 Tesla (10,000 Gauss) nominal 

Erasure Verification

IRONCLAD optional  

SCAN-1 optional

Charge Time

7 seconds (nominal)

Throughput

(hard drives per hour)

Up to 1920 (1.8 in.)  

Up to 960 (2.5 in.)  

Up to 240 (3.5 in.)

Media

Hard drives: Laptop, standard, and network drives* up to  

                     1.25 in. in height 

Tape media: All LTO, all DLT, AIT, 2590 Series, 

                    8mm, and others

Power

HD-2XT • HD-2XTSS: 110~125VAC ±5%, 50/60 Hz 

HD-2XTE • HD-2XTSSE: 90~250VAC ±5%, 50/60 Hz

Power Consumption

During standby:  

 17W

During charge:   

 145W (avg)

At the time of erase: 17W

Degausser System

Capacitive Discharge

Duty Cycle

Continuous

Drawer Capacity  

(HxWxD)

1.25 x 4.5 x 5.9 (in.)  

31.8 x 108 x 148.6 (mm)

Temperature

5°C - 40°C (41°F - 104°F)

Humidity

10%H - 40%H (without condensation)

Weight

34 lbs. (15.43 kg)

Size  

(HxWxD)

 6 x 17.8 x 13.3 (in.) 

151 x 451 x 338 (mm)

Warranty

HD-2XT • HD-2XTSS: One-year manufacturer’s limited 

warranty standard, optional three year limited warranty 

available.
HD-2XTE • HD-2XTSSE: One-year manufacturer’s limited 

warranty standard.

Made in U.S.A.

By Garner Products, Inc.

This shipment was packaged and delivered to the carrier with utmost 

care to ensure safe delivery of goods to you, our valued customer. 

PLEASE RETAIN ALL SHIPPING MATERIALS FOR FUTURE USE. 

In the event that you need to transport the unit to a different location or 

to the factory for repair service, you must package it for safe delivery. 

Failure to do so may result in freight damage and will void the factory 

warranty. Please contact Garner Products, Inc. at (800) 624-1903 for 

further information if required.

* All mounting hardware must be removed prior to 

degaussing.

Summary of Contents for HD-2XT Series

Page 1: ...arnerProducts com 10620 Industrial Avenue Suite 100 Roseville CA 95678 The World Leader In Data Elimination Operator Manual HD 2XT SERIES 4075 963B Manual Operator HD 2XT Series Specifications subject to change without notice HD 2XT HD 2XTSS 2019 10 25 ...

Page 2: ...cycles Number on left indicates number of times the counter reached 50 000 Ready for media to be placed in the Media Drawer Counter for erase cycles from power up Step 2 Open media drawer and insert media Indicates media drawer is open this is normal when inserting media to be erased Close the drawer The erase cycle starts automatically Displays capacitor charging status Visual indicator of erasin...

Page 3: ...temperature is low enough the degausser will return to normal operation If this error persists call customer support DISPOSAL Disposing of the machine Dispose of the machine in an environmentally sound fashion at the end of its useful service life Do not dispose of any of the parts included in the machine or its packaging with household trash US SPECIFICATIONS Part Numbers HD 2XT HD 2XTE HD 2XTSS ...

Page 4: ...3 of 5 HD 2XT Series Operation Manual ...

Page 5: ...U OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL WRITTEN STATUTORY EXPRESS OR IMPLIED GARNER DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS TO THE EXTENT PERMITTED BY LAW IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED GARNER LIMITS THE DUR...

Page 6: ... Contact Carlos Contreras Tel 52 55 5272 9517 5434 52 998 255 6888 252 3547 Skype cha contreras Email concordmexico garner products com Singapore Datumstruct s Pte Ltd 33 Changi South Ave 2 03 00 Singapore 486445 Tel 65 6749 0206 Fax 65 6742 2827 Hours Monday Friday 9 00 am to 6 00 pm Singapore Standard Time GMT 8 hours Email datumstruct garner products com United Kingdom Varese Secure Ltd Lancast...

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