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HD-2 SERIES Operation Manual
GARNER PRODUCTS, INC. LIMITED WARRANTY
AND
WARRANTY RETURN POLICY
Garner Products, Inc
.
(“Garner”) warrants this Garner-branded product (“Product”) against defects in materials and workmanship for
a period of ONE (1) YEAR from the date of purchase by the original end-user (“end-user”) as evidenced by end-user’s packing slip or
invoice (“Warranty Period”). No Product may be returned except upon prior written permission by Garner and shipment to factory with
transportation charges prepaid.
If a valid claim is received within the Warranty Period, at its option, Garner will either: (1) repair the Product, (2) exchange the Product,
or (3) request that end-user replace parts with new or refurbished user-installable parts that Garner provides in fulfillment of its warranty
obligations. A replacement Product or Part, including a user-installable part that has been installed in accordance with instructions
provided by Garner, assumes the remaining warranty of the original Product.
Garner is not responsible for damage arising from failure to follow instruction relating to the Product’s use. This warranty does not apply
to: (a) cosmetic damage, including but not limited to scratches, dents and broken plastic; (b) freight damage; (c) consumable parts; (d)
normal wear and tear or otherwise due to the normal aging of the Product; (e) damage caused by accident, abuse, inadequate wiring,
power surge, rust, corrosion, neglect, misuse, liquid contact, fire, earthquake or other external causes; (f) damage caused by operating
the Product outside the permitted or intended uses described by Garner; (g) damage caused by service performed by anyone who is
not a representative of Garner or a Garner authorized service provider; (h) a Product or part that has been modified to alter functionality
or capability without the written permission of Garner; or (i) if any Garner serial number has been removed or defaced.
No Garner dealer or reseller is authorized to make any modification, extension, or addition to this warranty.
DISCLAIMER
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
GARNER DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS,
TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, GARNER LIMITS THE
DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THE EXPRESS WARRANTY AND RETURN POLICY
DESCRIBED HEREIN.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL
GARNER BE LIABLE TO ANY PARTY FOR ANY DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED
TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF BUSINESS; LOSS OF
GOODWILL; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL
LOSS OR DAMAGE HOWSOEVER CAUSED. END-USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION, IS
A CLAIM FOR DAMAGES WHICH IN NO EVENT WILL EXCEED THE PRICE OF THE SPECIFIC PRODUCT AS TO WHICH THE
CLAIM IS MADE.
WARRANTY RETURN POLICY
If a problem occurs with this Product, contact Garner directly by Email at [email protected] or by phone at (916) 784-0200 to
obtain technical support and/or to get a Return Authorization Number (RA#).
All returns must be specifically authorized by Garner prior to shipment and returned to Garner FREIGHT PREPAID with the RA#
marked prominently near the shipping label.
Garner recommends using the original shipping container to securely package the Product. It is end-user’s responsibility to ensure the
Product is packaged properly to prevent damage during transit to Garner. Garner will provide product packaging to end-user at end-
user’s request and expense.
Enclose proper documentation, including RA#, the return address, a name and phone number of the contact person, the serial number
of the merchandise being returned and a description of the reason for the return. Omission of any of this information may delay service.
Garner recommends end-user insure the shipment; otherwise end-user accepts the risk if Product is lost or damaged in shipment.
Garner will pay to ship the repaired or replacement Product to end-user’s shipping dock if end-user’s delivery address is in the United
States (excluding Puerto Rico and U.S. possessions and territories); otherwise Garner will ship the Product to end-user freight collect.
Garner will select method for return shipment. Alternate shipment methods may be made at end-user’s expense.