vívohub
™
Instructions
WARNING
See the
Important Safety and Product Information
guide in the
product box for product warnings and other important
information.
Device Overview
The vívohub device is an ANT
®
to Wi
‑
Fi
®
wireless bridge created
to support Garmin
®
wellness products. Using ANT wireless
protocol, the vívohub device automatically detects and connects
to compatible activity trackers. User data uploads to Garmin
Connected Services over a wireless connection automatically.
User data is available for review on Garmin Connect
™
or through
your wellness partner (if applicable). The vívohub device is
installed as a wireless client on an existing wireless network.
À
Red LED
Á
Green LED
Â
Micro-USB port
Status LEDs
LED
State
Description
Green Double blink (normal
operating mode)
The device has power.
Off
The device does not have power.
Red
Off (normal
operating mode)
The device has joined an existing
wireless network and is ready to sync with
compatible activity trackers.
Solid
The device is initializing.
Fast blink
The device is searching for a network
connection.
vívohub Specifications
Network connectivity
Wi
‑
Fi wireless technology only (no models with
RJ-45)
USB connector type
USB 2.0 Micro-B
Power type
4.7 to 6.4 V USB (500 mA max. current)
Ethernet to USB converter when using
switchport Power over Ethernet (POE) (if
desired)
Wi
‑
Fi radio protocol
IEEE 802.11 b/g/n compatible
11 Mbps maximum data rate
Wi
‑
Fi RF output
(typical)
9 dBm internal power amplifier
ANT radio frequency
band
2.4 GHz ISM (from 2.40000 to 2.4835 GHz)
ANT wireless communications protocol
Maximum ANT radio
data rate
20 Kbps
Operating temperature
range
From -10° to 50°C (from 14° to 122°F) (indoor
use only)
Dimensions
W × H × D: 6.7 x 4.0 x 1.5 mm (2.7 x 1.6 x
0.7 in.)
Security
WPA-PSK and WPA2-PSK (TKIP/AES)
Installing and Maintaining the Device
How is the device monitored?
• Monitor the device using Garmin Connected Services.
NOTE:
Monitoring via SNMP is not supported.
• Visually inspect the status LEDs to determine the power and
connection status of the device (
).
How is the device configured?
The vívohub configuration utility sets up connectivity to Garmin
Connected Services and configures the device to join a wireless
network.
1
Download and install the vívohub configuration utility on your
NOTE:
The configuration utility is supported only on
Windows
®
operating systems.
2
Connect the device to the computer using the micro-USB
connector.
3
Follow the on-screen instructions to configure the device.
How is the device updated?
The Garmin vívohub firmware loader is used to update the
device when a firmware update is available (
and Verifying Firmware Version
How does the device communicate and what can be
done to ensure connectivity?
The device sends data to Garmin Connected Services using
HTTPS over port 443. Garmin Connected Services does not
initiate communication to vívohub devices. The device also
synchronizes time to your selected network time server using
SNTP (Simple Network Time Protocol) over UDP (User
Datagram Protocol) on port 123. An SNTP time server
hostname or IP address must be provided during configuration
in order for the device to operate. For more information, see
1
Allow the vívohub device to access the Internet.
2
If necessary, make a firewall, captive portal, or Internet proxy
exception to allow the device to communicate with Garmin
Connected Services and your selected time server.
You must make exempt gcsgateway.garmin.com:443 (TCP,
Transmission Control Protocol) to enable communications
with Garmin Connected Services. If an external SNTP time
server is used, you must make an exception to access the
selected time server using UDP on port 123.
Where should the device be installed?
The device placement depends on the number of devices being
used, the size of your facility, the employee movement and
location patterns, and the frequency of data collection. For more
• Install the devices in common areas.
TIP:
In some facilities, you can install a device in a single
common corridor. In other facilities, you should install multiple
devices to accommodate employee needs.
• Install each device on a wall or ceiling.
February 2015
Printed in Taiwan
190-01735-02_0D