How can I tell when the issue is fixed?
You can tell when your Garmin device is connected and syncing from the top of the My Day
view of the app:
The device status ring will display a green dot.
The sync arrows will spin during a sync
The Garmin Connect App is Not Finding my
Garmin Device During the Pairing Process
If you are attempting to add your Garmin device to the Garmin Connect App and the app is not
finding your device, review the following common solutions that may solve your problem.
Make sure that pairing mode is enabled on your Garmin device.
o
Turning on pairing mode will trigger a Bluetooth beacon signal that the Garmin
Connect App will look for. Access Settings and then Bluetooth or Phone options
to enable pairing mode on your device. Location of this setting can vary, consult
your
Turn the Bluetooth setting on your smartphone off and then back on.
o
Cycling this setting on your smartphone can resolve some pairing issues.
Power off and then power on your Garmin device.
o
If you have a Garmin device that does not feature a button, use the charging cable
and plug it into external power. The device will reboot automatically when you
connect it to an external power source.
I am getting a "Pairing Failed" message
when setting up my Garmin device through
the Garmin Connect App
