My Garmin Device Is Paired to My Phone but Is Not Connecting to the Garmin Connect
I'm getting a "Pairing Failed" message when setting up my device through the Garmin
The Garmin Connect App is Not Finding my Device During the Setup Process
My Garmin Device Is Not Receiving Smart Notifications from My Phone
None of the above topics cover my issue.
Below are additional tips that may solve Bluetooth related problems:
Confirm that you are running the latest version of the Garmin Connect App.
o
Garmin releases updates to the Garmin Connect App frequently. Choose your app store
below to check for and install any available updates:
Confirm the software on the Garmin device is up to date.
o
Use our Garmin Express program from a personal computer. Garmin Express
automatically checks for and installs available software updates once you have added
the device to the program.
Confirm that your smartphone operating system is up to date.
o
Phones will have a setting to check for available updates. Consult your phone
manufacturer for assistance in needed.
Review
Bluetooth® Minimum Device Requirements
to confirm your phone meets our
minimum system requirements
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