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190-01499-00  Rev. A

Garmin GTX 335/345 Pilot’s Guide 

7-1

Troubleshooting

7 – TROUBLESHOOTING

7 TROUBLESHOOTING

The GTX 3X5 display system sends messages to the flight crew when trouble or 
otherwise abnormal conditions are detected. Table 7-1 outlines troubleshooting 
actions the flight crew may take to attempt to resolve each system message. If the 
actions taken do not resolve the message, or if there are any questions, the Garmin 
Product Support department is available Monday through Friday, 7:00 AM to 7:00 PM 
Central Time. 

     US: 913-397-8200

     US Toll Free: 1-866-739-5687

     Canada Toll Free: 1-866-429-9296

     www.fly.garmin.com

To expedite your call, please have the following information ready.

1.  System configuration (products, antennas, mounting location, etc.)

2.  Model number, part number, and serial number

3. Software version(s)

4.  Description of the problem

5.  Efforts made to isolate/solve the problem

7.1

Transponder Failures

The screen in figure 7-1 shows when ADS-B is not transmitting and the aircraft may 
not be compliant with 14 CFR 91.225. However, the transponder is still operating. The 
screen in figure 7-2 shows if both the transponder and ADS-B are not transmitting and 
the aircraft may not be compliant with 14 CFR 91. 215 and 14 CFR 91.225. 

Figure 7-1  ADS-B 1090 Failed Screen

Figure 7-2  ADS-B 1090 and Transponder Failed Screen

Summary of Contents for GTX 335

Page 1: ...GTX 335 345 Series All In One ADS B Transponder Pilot s Guide ...

Page 2: ...erein no part of this manual may be reproduced copied transmitted disseminated downloaded or stored in any storage medium for any purpose without the express written permission of Garmin Garmin hereby grants permission to download a single copy of this manual and of any revision to this manual onto a hard drive or other electronic storage medium to be viewed for personal use provided that such ele...

Page 3: ... WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES WHETHER RESULTING FROM THE USE MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT SOME STATES DO NOT ALLOW THE EXCLU...

Page 4: ...tate of California to cause cancer birth defects or reproductive harm This notice is being provided in accordance with California s Proposition 65 If you have any questions or would like additional information please refer to our websiteat www garmin com prop65 WARNING Toreduce the risk of unsafe operation carefully review and understand all aspects of the GTX 3X5 Pilot s Guide Thoroughly practice...

Page 5: ...ll operations transponder replies to ATC ADS B and FIS Breception from theGarminGTX3X5 is limitedto line of sight Low altitude or aircraft antenna shielding by the aircraft itself may result in reduced range Range can be improved by climbing to a higher altitude NOTE This product does not contain any user serviceable parts Repairs should only be made by an authorized Garmin service center NOTE It ...

Page 6: ... Look for the Product Registration link on the Home page Be sure to record your serial number in the table provided This guide is available electronically at www garmin com manuals If you have any questions the Garmin Product Support department can be reached Monday through Friday 7 00 AM to 7 00 PM Central Time US 913 397 8200 US Toll Free 1 866 739 5687 Canada Toll Free 1 866 429 9296 Record of ...

Page 7: ...B For more information about ADS B visit the Garmin ADS B Academy website www garmin com us intheair ads b For more information about ADS B and other NextGEN programs visit the FAA NextGEN website www faa gov nextgen ADS B Automatic Dependant Surveillance Broadcast ADS R Automatic Dependent Surveillance Rebroadcast AHRS Attitude and Heading Reference System ATC Air Traffic Control ATCRBS Air Traff...

Page 8: ...vi Garmin GTX 335 345 Pilot s Guide 190 01499 00 Rev A This page intentionally left blank COPYRIGHT INFORMATION ...

Page 9: ...ht Information 5 1 6 Connext Bluetooth 6 1 7 Troubleshooting 7 1 List of Figures Figure 2 1 Squawk Code Entry Field 2 2 Figure 3 1 Flight ID Edit Display Page 3 1 Figure 3 2 Flight ID Editable Display Page 3 1 Figure 3 3 Bluetooth Page 3 4 Figure 3 4 Bluetooth Pair Request Page 3 5 Figure 3 5 Paired Device List Page 3 5 Figure 3 6 Auto reconnect Page 3 5 Figure 3 7 Unpair Device Page 3 5 Figure 3 ...

Page 10: ...viii Garmin GTX 335 345 Pilot s Guide 190 01499 00 Rev A This page intentionally left blank Table of Contents TABLE OF CONTENTS ...

Page 11: ...ht trip Static Outside air temperature display Density altitude display Internal GPS Optional Refer to the display s operator s manual for information about TIS traffic 1 2 GTX 345 Transponder The GTX 345 includes ADS B In functionality when connected to a suitable display GTX 345 Features ADS B Out Dual band ADS B In traffic display output and aural alerting Integration with TCAD TAS TCAS I traff...

Page 12: ...1 2 Garmin GTX 335 345 Pilot s Guide 190 01499 00 Rev A This page intentionally left blank 1 GTX 3X5 SERIES XPDR ...

Page 13: ...rs off SBY Powers on into standby mode 2 2 Mode Selection Keys NOTE GND mode is no longer supported by the transponder system Always operate the transponder in ALT mode while in controlled airspace in accordance with 14 CFR 91 215 d For guidance on transponder operation refertotheFAAAeronauticalInformationManual AIM 4 1 20 a 3 When on the ground or in the air always operate the transponder in ALT ...

Page 14: ...s It does not include pressure altitude The Reply symbol on the display indicates the transponder is actively responding ALT The ALT key selects the alt mode Alt mode should always be used while in the air and on the ground unless otherwise requested by ATC All aircraft air ground state transmissions are handled via the GTX 3X5 transponder and require no pilot action The transponder replies to ide...

Page 15: ... VFR key a second time To toggle between these two codes continue to press the VFR key FUNC The FUNC key cycles through four menu groups shown on the right hand side of the display Menu groups include Transponder XPDR Timers TMR Altitude ALT System SYS ENT The ENT key acknowledges the selection of menu items and pilot data entry fields CRSR The CRSR key activates the cursor to select items in menu...

Page 16: ...e GTX 3X5 is installed in a location other than the cockpit instrument panel remote control from a display is the only GTX 3X5 flight crew interface available Refer to the display s pilot guide for transponder control operation that is specific to each display Remote transponder control includes Squawk code Transponder mode IDENT ADS B transmit control Flight ID TIS traffic enable disable GTX 335 ...

Page 17: ... the menu group last selected and the functions last used within that menu group are saved and restored at system power on Otherwise function navigation resets to the default state at system power on 3 1 Transponder XPDR FLIGHT ID This page displays the active Flight ID Unless configured the Flight ID is not editable If configured the Flight ID Edit prompt displays as shown in figure 3 1 Use the E...

Page 18: ... expires Manual start stop set reset controls are via the ENT and CLR keys FLIGHT TIMER This page provides an airborne flight timer that automatically starts and stops with the GTX automatic airborne determination The timer measures the elapsed airborne time since the last on ground to airborne transition Manual start stop reset controls are via the ENT and CLR keys TRIP TIMER This page provides a...

Page 19: ...the CRSR and ENT keys If deviation is greater than the deviation limit default is 250 ft the GTX will display LEAVING ALTITUDE for two seconds It will then switch to the altitude monitor page If the altitude alert is configured to Message or Message Chime the GTX will aurally alert leaving altitude The GTX will reset the monitor when the aircraft s altitude returns within the deviation limit SAT D...

Page 20: ...rt For troubleshooting failure messages refer to section 7 MESSAGES This page displays the number of active system messages Viewing active system messages is via the CRSR key selection BLUETOOTH GTX 345 This page displays the status of the GTX 345 Bluetooth function The Bluetooth function isautomatically placed into pairing mode when this page is displayed Pairing must be initiated by the PED and ...

Page 21: ...ing request the Bluetooth Pair Request page will display the device name and passkey Refer to figure 3 4 5 Press ENT on the GTX 345 and accept the pairing request on PED Figure 3 3 Bluetooth Page Figure 3 4 Bluetooth Pair Request Page 3 4 2 Bluetooth Paired Device Information 1 To view the paired device list press the CRSR key 2 To view the menu and pairing status press the 8 and 9 keys respective...

Page 22: ...the device to be unpaired 2 Then press the ENT key Refer to figure 3 7 Figure 3 7 Unpair Device Page 1 To view the device name on the Bluetooth page press the ENT key 2 Use the 8 and 9 keys highlight the device s name to view 3 Then press the ENT key Refer to figure 3 8 Figure 3 8 Selected Bluetooth Device Name Page ...

Page 23: ...out pilot interaction Traffic data may also be displayed on a PED e g tablet via the built in Bluetooth interface or connected Flight Stream 110 210 4 1 Traffic Alerting To enhance situational awareness the GTX 345 is equipped with traffic alerting on ADS B ADS R and TIS B targets An aural message is issued when an alert becomes active For example Traffic Two O clock Low Two Miles To minimize nuis...

Page 24: ...wareness the GTX 345 correlates TCAD TAS TCAS with ADS B In traffic combining data from all sources to create the most accurate and comprehensive traffic picture When a correlation is made the most relevant target is displayed There are no duplicates Any active traffic system orADS B traffic that is not correlated is also displayed ...

Page 25: ...logy refer to the display operator s guide Table 5 1 lists FIS B weather products and the timing associated with each Transmission interval is how often the weather product is broadcast by the ground stations Update interval is how often the weather product is refreshed with new data from on ground sensors Table 5 1 FIS B Weather Products Weather Product Expiration Time Minutes Transmission Interv...

Page 26: ...5 2 Garmin GTX 335 345 Pilot s Guide 190 01499 00 Rev A 5 FIS B WEATHER FLIGHT INFO This page intentionally left blank ...

Page 27: ... traffic displays is made available to PEDs This traffic is also combined with TCAD TAS TCAS traffic when the systems are integrated during installation FIS B Weather and Flight Information FIS B weather and flight information that is provided to certified displays is made available to PEDs Pressure Altitude Uncorrected barometric pressure altitude used by the GTX 345 s certified transponder and A...

Page 28: ...6 2 Garmin GTX 335 345 Pilot s Guide 190 01499 00 Rev A 6 CONNEXT BLUETOOTH 6 CONNEXT BLUETOOTH This page intentionally left blank ...

Page 29: ... 5687 Canada Toll Free 1 866 429 9296 www fly garmin com To expedite your call please have the following information ready 1 System configuration products antennas mounting location etc 2 Model number part number and serial number 3 Software version s 4 Description of the problem 5 Efforts made to isolate solve the problem 7 1 Transponder Failures The screen in figure 7 1 shows when ADS B is not t...

Page 30: ...or service 1090 ADS B Out Failed The unit cannot transmit ADS B messages Note This message is present regardless of whether 1090 ES is on or off Contact dealer for service ADS B In Failed The GTX 3X5 has detected a fault in both 1090 and UAT receivers ADS B IN traffic and FIS B will not be available Contact dealer for service ADS B In Traffic Alerting Failed The GTX 3X5 does not have enough inform...

Page 31: ...it off and then back on again Maximum Temperature Exceeded The unit is too hot The transponder will not transmit until it has cooled Use alternate transponder as the active transponder if available to allow the GTX 3X5 to cool Minimum Temperature Exceeded The unit is too cold The transponder will not transmit until it has warmed up Allow time for the GTX 3X5 to warm up to ensure proper operation P...

Page 32: ...antenna has a clear view of the sky and provide enough time for the GPS position source to obtain a position fix Extended periods between use or GPS position source disconnection from the aircraft battery could cause a longer than normal GPS satellite acquisition time 3 Check Power and or circuit breaker for the TCAD TAS TCAS I system UAT ADS B In Failed The GTX 3X5 has detected a UAT receiver fau...

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Page 34: ... 2345 Turner Road SE Salem OR 97302 U S A Tel 503 391 3411 Fax 503 364 2138 Garmin Europe Ltd Liberty House Bulls Copse Road Hounsdown Business Park Southampton SO40 9LR U K Tel 44 0 37 0850 1243 Fax 44 0 23 8052 4004 Garmin Singapore Pte Ltd 46 East Coast Road 05 06 Eastgate Singapore 428766 Tel 65 63480378 Fax 65 63480278 Part Number 190 01499 00 Rev A ...

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