3
If using a dampened cloth, turn off the device and disconnect
the device from power.
4
Gently wipe the screen with the cloth.
Avoiding Theft
• Remove the device and mount from sight when not in use.
• Remove the residue left on the windshield by the suction cup.
• Do not keep your unit in the glove compartment.
• Register your device at
Removing the Device, Mount, and Suction
Cup
Removing the Device from the Mount
1
Grip the device by the top and bottom.
2
Pull the bottom edge of the device toward you until it releases
from the magnet.
Pulling the device straight toward you may cause the mount
to release from the suction cup.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Purchasing Additional Maps
1
Go to your device product page at (
).
2
Click the
Maps
tab.
3
Follow the on-screen instructions.
Purchasing Accessories
Go to
Symbol Definitions
These symbols may appear on the device or accessory labels.
Alternating current. The device is suitable for alternating current.
Direct current. The device is suitable for direct current only.
Fuse. Indicates a fuse specification or location.
WEEE disposal and recycling symbol. The WEEE symbol is
attached to the product in compliance with the EU directive
2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE). It is intended to deter the improper disposal of this
product and to promote reuse and recycling.
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Connecting the Device to Vehicle
).
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (
).
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable.
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is between 32°
and 113°F (between 0° and 45°C).
• Verify that the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness (
).
• Shorten the display timeout (
).
• Decrease the volume (
).
• Disable Bluetooth wireless technology (
).
• Put the device in sleep mode when not in use (
).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
The battery gauge does not seem accurate
1
Allow the device to fully discharge.
2
Fully charge the device without interrupting the charge cycle.
My device does not appear as a removable
drive on my computer
On most Windows computers, the device connects using Media
Transfer Protocol (MTP). In MTP mode, the device appears as a
portable device and not as a removable drive. MTP mode is
supported by Windows 7, Windows Vista
®
, and Windows XP
Service Pack 3 with Windows Media Player 10.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows XP
Service Pack 3 use USB mass storage mode.
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
Disconnect the USB cable from your computer.
2
Turn off the device.
3
Plug the USB cable into a USB port on your computer and
into your device.
TIP:
Your device should be connected directly to a USB port
on your computer and not to a USB hub.
The device automatically turns on and goes into MTP mode or
USB mass storage mode. A picture of the device connected to a
computer appears on the device screen.
My phone will not connect to the device
• Select
Settings
>
Bluetooth
.
The Bluetooth field must be set to Enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 33 ft. (10 m) of the device.
• Go to
for more help.
16
Troubleshooting
