• Turn off the device when your vehicle is not in use.
If your device is not connected to an ignition-switched vehicle
power outlet, you should turn off the device when your
vehicle is not in use to prevent the dash camera from
recording unneeded footage.
• Transfer saved video footage to a computer.
The memory card lasts longer when more free space is
available on the card.
• Use a high-quality memory card with a speed rating of class
10 or higher.
Purchase your replacement memory card from a high-quality
manufacturer and a reputable vendor.
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (
Connecting the Device to Vehicle
).
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (
).
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable (
Fuse in the Vehicle Power Cable
).
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
• Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness (
).
• Shorten the display timeout (
).
• Decrease the volume (
).
• Disable Bluetooth wireless technology (
).
• Put the device in power saving mode when not in use
(
).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
My device does not appear as a removable
drive on my computer
On most Windows computers, the device connects using Media
Transfer Protocol (MTP). In MTP mode, the device appears as a
portable device and not as a removable drive. MTP mode is
supported by Windows 7, Windows Vista
®
, and Windows XP
Service Pack 3 with Windows Media Player 10.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows XP
Service Pack 3 use USB mass storage mode.
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
Disconnect the USB cable from your computer.
2
Turn off the device.
3
Connect the USB cable to your device and to a USB port on
your computer.
TIP:
The USB cable must connect to a USB port on your
computer, not to a USB hub.
The device turns on automatically and goes into MTP mode or
USB mass storage mode. A picture of the device connected to a
computer appears on the device screen.
NOTE:
If you have several network drives mapped on your
computer, Windows may have trouble assigning drive letters to
your Garmin drives. For information about assigning drive
letters, see the help file for your operating system.
My phone will not connect to the device
• Select
Settings
>
Bluetooth
.
The Bluetooth field must be set to Enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 33 ft. (10 m) of the device.
• Go to
for more help.
Appendix
Installing a Memory Card for Maps and Data
You can install a memory card to increase the storage space for
maps and other data on your device. You can purchase memory
cards from an electronics supplier, or go to
to purchase a memory card with pre-loaded Garmin
mapping software. The device supports microSD memory cards
from 4 to 32 GB.
1
Locate the map and data memory card slot on your device
(
Garmin DriveAssist Device Overview
).
2
Insert a memory card into the slot.
3
Press it in until it clicks.
Data Management
You can store files on your device. The device has a memory
card slot for additional data storage.
NOTE:
The device is not compatible with Windows 95, 98, Me,
Windows NT
®
, and Mac OS 10.3 and earlier.
About Memory Cards
You can purchase memory cards from an electronics supplier,
or purchase pre-loaded Garmin mapping software
(
). In addition to map and data storage, the
memory card can be used to store files such as maps, images,
geocaches, routes, waypoints, and custom POIs.
Connecting the Device to Your Computer
You can connect the device to your computer using a USB
cable.
1
Plug the small end of the USB cable into the port on the
device.
2
Plug the larger end of the USB cable into a port on your
computer.
A picture of your device connected to a computer appears on
the device screen.
Depending on your computer operating system, the device
appears as either a portable device, a removable drive, or a
removable volume.
Appendix
21
