Part # 1382683 (01/08)
Page 26
TROUBLESHOOTING Continued
Hot Top / Griddle / Broiler
Problem
Possible Cause
Solution
Burner flame too large
Incorrect gas pressure
Check gas pressure
Burner flame soft – yellow tip
Insufficient primary air
Adjust air shutter
Flame lifts off burner ports
Excessive primary air
Flame burns back to orifice
Burner “pops” after shutting off
Delayed ignition
Pilot flame too small
Adjust pilot flame
Burner ports blocked
Clean burner
Incorrect gas / air mixture
Adjust air shutter
Incorrect gas pressure
Check gas pressure
Pilot burner will not ignite
Pilot orifice blocked
Clean pilot orifice
Pilot adjusting screw closed
Open adjust pilot
Pilot repeatedly goes out
Pilot flame too small
Adjust pilot flame
Loose thermocouple connection
Tighten connection
Faulty Thermocouple
Replace thermocouple
Faulty flame safety device
Replace flame safety device
Low millivolt output on open circuit test
Pilot flame too small
Adjust pilot flame
Defective thermocouple
Replace thermocouple
Millivolt output high in open circuit test,
but low in closed circuit test
Faulty flame safety device
Replace flame safety valve
Millivolt output high in closed circuit test,
but safety valve will not stay open
Faulty flame safety device
Replace flame safety valve
No spark to pilots,
(*-E models only)
Defective piezzo
Replace piezzo
Disconnected or loose high tension
wires
Reconnect high tension wires
*No power to range
Check power supply
*Defective momentary switch
Replace switch
*Defective spark module
Replace spark module
*Disconnected or loose high tension
wires
Reconnect high tension wires